VuiceVapes Reviews 158

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

I love Vuice vapes! Customer service is 10/10. Polite, knowledgeable and all staff have a great sense of humour. Good range of products. Great value for money.

Rated 5 out of 5 stars

BEST VAPE SHOP AROUND!!!! great value for money, customer service is outstanding, always greeted with a smile, no pressure sales techniques. Jack the owner is mega and down to earth and all Staff are... See more

Company replied

Rated 5 out of 5 stars

Found Vuice Vapes by accident when I was visiting family in Hucknall and now go there everytime I am in town. Staff always friendly and helpful and know what they are talking about. Haven't been able... See more

Rated 5 out of 5 stars

Brilliant customer service, the knowledge all the staff Have for different vapour products is impressive. The range of products they have in stock must be the best around the area. Highly recommende... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Vaporizer Store

Written by the company

Vuice Vapes. . . . .what a journey it has been over the past 4 years. From having a successful retail store we have now embarked on the next stage of our journey by offering all our existing and new customers an online facility to browse and purchase all products relating to the Vaping World. As well as continuing to stock all the current favourites we have increased our product range to offer our customers even more choice. If you are a Mouth to Lung vapour then we have an extensive range of 10ml TPD compliant e-liquids. We also have a large selection of Shortfills for the Sub Ohm community available in 50ml and 100ml shortfill bottles. What hasn’t changed is the high levels of customer service we continually provide to all of our valued customers. Our principles will always remain the same. 1. High Levels of Customer service 2. Full Support whenever needed 3. Affordable Products We hope you enjoy your shopping experience with Vuice Vapes and if there is anything that you need help with then please feel free to contact us on 0115 9638452 and one of our dedicated team will be on hand to assist you further.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Excellent service staff are so helpful.

21 March 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Emma,

Thank you for this review!
We're so glad you found our service to be of a high quality. We will always do what we can to help our customers and we're glad you have witnessed this first hand. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Great guys with loads of knowledge and…

Great guys with loads of knowledge and a great selection of products. Wont use anyone else

6 March 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Barry,

Thanks for the kind review. We're glad you found our knowledge to be of a high quality, we will always try to pass on as much information as possible to assist any and all our customers. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Never had a bad experience here

Never had a bad experience here
A very happy customer from the start always friendly and helpful staff

3 March 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi David,

Thank you for the kind words, we are so glad you have not had any issues with us and we will always aim to keep it that way. Our awesome and friendly staff team look forward to seeing you again soon!

Rated 5 out of 5 stars

Brilliant service always got great…

Brilliant service always got great selection of mods, tanks, accessories and juice.

3 March 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Joshua,

Thank you for this review, we are so glad you found our service to be of a high standard and our selection of products to be vast aswell! We look forward to seeing you again soon!

Rated 5 out of 5 stars

I wouldn’t go anywhere else!

All the guys in there have the friendliest faces, best customer service and will always remember what you like. I have been going there for 2 years now and I wouldn’t get my supplies anywhere else! Will never try sell you something you don’t need or make you go for the most expensive thing, they are genuinely lovely people with a customer-focused business. Would 100% recommend.

19 February 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Tuesday!
Thank you so much for this review! It is amazing to hear about the good times you have had with us over 2 years! We pride ourselves on the fact we never push anything and we are so glad you see this first hand. We love seeing you and Antony when you come down and have a chat. We definitely look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Went to see the guys on my break to get…

Went to see the guys on my break to get some info regarding coil issues I have been having and get some juice, the service I have received and the help since has been absolutely amazing! Can’t recommend this shop enough! Thank you so much.

27 January 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Ryan,
Thanks for this brilliant review!
We are so happy to know that our service and information we have provided has been beneficial to you! Thank you for the great recommendation!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Advice

Thanks you trev for sorting out my problem with the harshness of my eliquid I can now vape happily without any problems

Thank you again for your help
I would recommend this place to anyone for there vaping needs

7 January 2021
Unprompted review
VuiceVapes logo

Reply from VuiceVapes

Hi Liam
I have passed this review over to Trev and he wants to thank you for your kind words about him. WE are glad he was able to resolve your issue and make your vaping experience a pleasurable one again!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Very good service

Very good service. Highly recommend.

23 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Julie,
Thanks for a kind review and we are glad you found your experience with us to be a good one!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Great and efficient service

Great and efficient service. Ordered while in lockdown and they have got it right. Either collection only from the shop door, behind visor or delivered. Prices are always very competitive and wide choice of products.

17 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Mandy,
Thank you for this brilliant review! We are so glad you found our COVID-19 measures to be up to a high standard and we always aim to follow all guidelines while providing a high servive!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Great staff

Great staff, helpful, chatty and always plenty of variety...

16 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Dave,
Thank you for this review and we are glad you found out staff to be helpful and chatty, we love to have a good talk with our customers! The variety of our products is ever growing and we are pleased you find the variety we have to be good!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Great service

Great service, fast delivery cannot fault. 10/10.

16 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Ian,
Thanks for this review and we are glad you found the delivery service fast and reliable.
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

First class service.

9 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Debbie,
Thanks for this kind review, we are so happy you found our service to be top of the class!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Very helpful staff,Cant do enough for…

Very helpful staff,Cant do enough for you.I would recommend.

9 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Chris,
We are so glad you found the staff to be helpful and go the extra mile to make your experience with us comfortable and easy!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Great service

Great service, great product

9 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Katie,
Thank you for this kind review!
We are glad you found the service and products you received to be great and up to your standard !
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Brilliant

Brilliant, ordered online with click an collect. Very friendly and helpful, nothing too much trouble.

7 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Simon,
Thank you for this kind review! We are so glad you found the click and collect service reliable and that your collection went smoothly and that our staff were helpful!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Arrived the same day thank you very…

Arrived the same day thank you very much used to go in the shop but really happy with the service due to covid19

1 December 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Sarah,
We are glad you found our same day delivery service to be speedy and reliable. We can't wait to let all our customers back in the shop, however for now this method is the best we can for now and we hope it suffices for now!
We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

You can't ask for a more friendly and…

You can't ask for a more friendly and great service in the shop. Website is a bit clunky and slow but free same-day delivery to locals is a great touch!

27 November 2020
VuiceVapes logo

Reply from VuiceVapes

Hi David,
Thanks for this kind review, we are very glad you found our staff to be friendly and provide great service! We are glad to tell you our website has been going through some MAJOR improvements and should now be faster and smoother then ever to use! We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Purchase

Great friendly service

26 November 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Marie,
Thanks for the kind review and we are glad you found our services to be friendly and great! We look forward to seeing you again soon!
Best Regards,
The Vuice Team

Rated 5 out of 5 stars

Very quick delivery and had a wide…

Very quick delivery and had a wide selection of goods . Love these guys !

25 November 2020
VuiceVapes logo

Reply from VuiceVapes

Hi Amanda,
It's good to hear that your delivery came quickly and that you found our selection to be large enough for you! We look forward to seeing you again soon!
Best Regards,
The Vuice Team

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