I bought the VTM Slim Wall TCG with the pedestal stand to launch a trading card vending business, and it has done everything I needed it to do. The capacity is right for a single location. Te... See more
Company replied
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See what reviewers are saying
I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... See more
Company replied
Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.
The extra coils we ordered with our machine were just kind of shoved in behind the machine itself during shipping. Not a huge deal, nothing was damaged. Just seemed pretty sloppy. Also, the scre... See more
Company details
- Vending Machine Supplier
- also in
- Beauty Products Vending Machine
- Collectibles Store
- Electronics Vending Machine
- Software Vendor
- Trading Card Store
Written by the company
VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
Why operators choose VTM
Written by the company
- U.S.-based support
- Onboarding, training, live tech support and a full video tutorial library.
- Every machine, one dashboard
- Track sales, get restock alerts and update products remotely, on web or mobile.
- Cashless-ready out of the box
- A pre-installed Nayax terminal takes cards, tap-to-pay, ApplePay and digital wallets.
Our warranty promise
1-Year Limited Warranty
VTM machines are covered by our 1-Year Limited Warranty against component failures and manufacturer defects. For warranty claims, email support@vtmvending.com. Returns are accepted within 30 days of shipment (10% restocking fee applies).
Contact info
5370 Naiman Parkway, Suite L, 44139, Solon, United States
- 888-373-8158
- sales@vtmvending.com
- vtmvending.com
Smart vending machines, ready to run
4.7
Excellent
229 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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10/10 experience with VAPE WTM
10/10 experience with VAPE WTM , if you work with Jacob he will make sure your experience goes smoothly, not much more you can ask for, highly recommend working with these guys.
24 August 2026
Unprompted review
Reply from VTM Vending
Thanks Joshua, appreciate you saying that. Any questions down the road, you know where to find me - Jacob
i told jarret what i wanted and he was…
i told jarret what i wanted and he was able to pack my order for me taking out any guess work on what i needed. very nice with great people skills. order arrived in two weeks with no issues. can not wait to order again from this company keep up the good work !
5 August 2026
Unprompted review
Reply from VTM Vending
Aaron, thank you for sharing this. Jarett takes pride in listening closely and packing orders to exactly what his customers need, so it's great to hear that took the guesswork out for you. We're glad the order arrived on time without any issues. Thanks again, we look forward to your next order.
Sales team alwats helps and the…
Sales team alwats helps and the customer service is great thanks again vtm
27 July 2026
Reply from VTM Vending
Thank you for the kind words. We're glad the sales team has been consistently helpful and that customer service has met your expectations. It means a lot to hear that consistency coming through. Thanks again for sharing this.
“Everyone I spoke with was extremely…
“Everyone I spoke with was extremely professional, courteous, and helpful. Anytime I had a question, someone was readily available to assist me and made the entire process easy. I truly appreciate the excellent service and support. Thank you again! Night Life Machines llc
27 July 2026
Reply from VTM Vending
Thank you for such a kind review. We're glad everyone you spoke with was professional, courteous, and quick to help whenever you had a question. It means a lot to hear the process felt easy from start to finish. Thanks again for the recommendation.
Company helped me to pick out the right…
Company helped me to pick out the right machine, cards and accessories. Customer Service was great. When I received the machine, I called customer service and they helped me configure everything. Will definitely purchase more.
29 July 2026
Reply from VTM Vending
Roseann, thank you for sharing this. We're glad our team was able to help you pick the right machine, cards, and accessories, and then walk you through configuration once it arrived. It means a lot to hear the whole process felt supported. Thanks again, we look forward to your next order.
From my very first reach out to VTM:
From my very first reach out to VTM:
• My salesman Jarett, has been so helpful, supportive and knowledgeable!
• Along with my vending machine being crated so securely for shipping.
• The setup was easier than I expected and their website has many great instructional videos.
This has all contributed to the purchasing experience being top notch from VTM.
I will personally be recommending VTM to my network.
19 August 2026
Unprompted review
Reply from VTM Vending
Thank you for sharing this. Jarett takes pride in being supportive and knowledgeable from the very first conversation, so it's great to hear that came through for you. We're glad the setup went smoothly and that the instructional videos were helpful along the way. Thanks again for recommending VapeTM to your network.
They went above and beyond to make…
They went above and beyond to make things right. They are fair honest and reliable business partner for my company. I would highly recommend working with vape tm
22 July 2026
Reply from VTM Vending
Gilbert, thank you for such a generous review. We're glad our team was able to make things right and that it reflected the kind of fair, honest partnership we aim for. We appreciate you taking the time to share this. Thanks again for the recommendation.
Super simple ordering process
Super simple ordering process. Website is very straight forward and user friendly. All the items VTM sells is very descriptive, so making a decision is pretty streamlined.
Most importantly, my machines arrived faster than expected which great and the packaging they arrived in was like fort knox.
I will quickly be ordering 6 additional machines.
24 July 2026
Reply from VTM Vending
Brian, thank you for such a detailed review. We're glad the ordering process was simple and that the website made it easy to compare options. It's great to hear your machines arrived quickly and well packaged. We're looking forward to your next order of six machines.
Delivery service and customer support
Delivery service was much faster than anticipated and customer support has been very responsive.
14 July 2026
Reply from VTM Vending
Thank you for the kind words. We're glad the delivery came in faster than expected and that our support team has been responsive along the way. It means a lot to hear both sides of the experience went smoothly. Thanks again for sharing this.
VapeTM is the best
VapeTM (especially Dakota) has been amazing from my start. Dakota is always willing to go the extra mile, and often gives me some really valuable insights.
17 July 2026
Reply from VTM Vending
Mike, thank you for such a thoughtful review. Dakota takes pride in going the extra mile and sharing insights that actually help his customers, so it's great to hear that's been true for you from the start. We appreciate you taking the time to share this. Thanks again for choosing VapeTM.
Great TCG Machine!
My TCG machine is absolutely crushing it, and Jacob has been 10/10 to work with.
Their FAQs and Support team are also extremely helpful, and machines a pretty simple to use but highly effective.
9 August 2026
Unprompted review
Reply from VTM Vending
Thank you, Harman! We're glad your first machine is performing so well, and we're looking forward to helping you scale your business. - Jacob
Wondering when is my 2 machines I was…
Great service, great products, company professional and great
14 July 2026
Everything great
Everything great, sales and service. Got some great people working with you guys.
15 July 2026
Reply from VTM Vending
Eduardo, thank you for the kind words. Dakota takes pride in making sure both the sales and service side of things go smoothly, so it's great to hear that came through for you. We're glad you've had great people to work with along the way. Thanks again for sharing this.
Delivery service
Delivery service. Online said 1-2 weeks for shipping. We were informed now it will be closer to 4 weeks.
15 July 2026
Dakota did great answering all my…
Dakota did great answering all my questions machine arrived and is working great!
15 July 2026
Reply from VTM Vending
Thanks for the shout out Connor. If you need anything you can always reach out! Happy things are going well for you
The durability and sleekness of the…
The durability and sleekness of the machines are so perfect for my business.
15 July 2026
Reply from VTM Vending
Mario, thank you for the kind words. We're glad the durability and design of the machines have been such a good fit for your business. It means a lot to hear the build quality is working well for you day to day. Thanks again for sharing this.
Great Company and customer service.
13 July 2026
Reply from VTM Vending
Brent, thank you for the kind words and for choosing VapeTM again. Corey takes pride in making sure every customer has a great experience, so it's great to hear that came through for you. We appreciate you taking the time to share this. Thanks again for your continued business.
Absolutely amazing team
I have been building my business and have only talked with Jacob and Corey and I must say the communication between those and all hours of the day have been amazing, I just placed my first order on a vending machine and can't wait will definitely be buying all my machines through them as I grow
29 July 2026
Unprompted review
Reply from VTM Vending
James, thank you for such a kind review. Corey and Jacob both take pride in staying responsive at all hours, so it's great to hear that came through as you built out your business. Congratulations on placing your first machine order, that's an exciting step. We look forward to growing with you as you add more machines.
Jarret at VapeTm along with John from…
Jarret at VapeTm along with John from the support team both have been a tremendous help. They have addressed every question and concern I’ve sent them quickly and professionally. Highly recommend!
20 July 2026
Unprompted review
Reply from VTM Vending
Thank you so much for taking the time to share this. We're really glad Jarett and John were able to help you out so quickly and professionally. We'll be sure to pass along your kind words to both of them. Thanks again for choosing VapeTM, and we look forward to working with you more in the future.
However much you are paying Jacob…
However much you are paying Jacob Hagman, it needs to be doubled. This guy is the god damn backbone of this company from where i sit. NEVER had a better experience with someone. I wouldn't go anywhere else because of this guy. Bonus time should be a good time for Jake.
14 July 2026
Unprompted review
Reply from VTM Vending
Gabriel, thank you for this incredible review. Jacob works so hard for every single customer, and it is amazing to hear that his effort has made such a difference for you. We are lucky to have him on our team, and we will absolutely make sure he sees this. Comments like yours are exactly why we do what we do. Thanks again for being part of the VapeTM family.
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