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VSM pharmacy Reviews 

636
•
TrustScore 5 out of 5

4.9

Pharmacy
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Review summary

Created with AI, based on recent reviews

Looking at 167 reviews, reviewers overwhelmingly had a great experience with this company. People repeatedly emphasize that the staff are exceptionally friendly, attentive, and welcoming during every single visit. Visitors note that scheduling appointments online or over the phone is remarkably easy, and medical services are delivered promptly without long waiting times. Though some customers returned for subsequent medical procedures, reviewers strongly highlighted the swift and professional care provided by the team. Reviewers appreciate the thorough explanations given during treatments, which effectively put nervous individuals completely at ease throughout the entire process. Consumers consistently express high satisfaction with the overall results and state they would happily return for any future healthcare needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting the friendly and professional staff who make... See more

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting prompt and... See more

Booking process

Reviewers express great satisfaction with the booking process, frequently highlighting how easy and efficient... See more

User experience

Customers shared positive experiences regarding user experience, highlighting friendly staff and informative... See more

Customer service

Reviewers highlight high satisfaction regarding customer service, frequently praising professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited today for an ear micro-suctioning procedure after suffering various ear problems. Jirina fully explained how the procedure would be done & what to expect. The results after were amazing & alth... See more

Rated 5 out of 5 stars

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly a... See more

Rated 5 out of 5 stars

Thank you so much to VSM Pharmacy, Jarina, and the entire staff for the excellent service. I truly appreciate the care and professionalism shown during my visit. I’ve been a customer for many... See more

Rated 5 out of 5 stars

Went for an appointment for ear wax removal which required a follow-up appointment. Both ladies I saw were very friendly and professional. Only a small pharmacy, but a good experience. Would certainly... See more

Company details

  1. Pharmacy

Written by the company

VSM pharmacy is a local pharmacy in Camberley, Surrey. Our dedicated team is committed to delivering outstanding services to the community.

Contact info

4.9

Excellent

TrustScore 5 out of 5

636 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(636)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Amazing pharmacy

Amazing pharmacy, I’ve used on numerous occasions recently for both a blocked ear / infection and cryotherapy, Jirina is lovely and puts you at ease completely when discussing options and the treatment involved. Cannot recommend Jirina, the team and pharmacy highly enough.

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book. Fast and friendly service.
Would definitely use again.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

This was my first experience using VSM…

This was my first experience using VSM pharmacy Frimley Road. I had an appointment at 0930 for a vaccination. The pharmacy was already busy but I was greeted warmly. In short the staff were friendly and professional as was the doctor who provided the vaccination. The process was smooth and efficient. I had some questions and replies and advice was appreciated. I am impressed and will continue to use VMS pharmacy for the services they provide. Thank you.

17 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service! …

We went to the travel clinic at the pharmacy for some vaccinations. Easy to book and a very friendly and professional service. Have already recommended the pharmacy to several people. Will definitely use again.

8 October 2025
Unprompted review

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