VRAI CREATION Reviews 101

Rating: 1
Author: Manon Reekers

•

4.4

Boutique

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Company details

Boutique

Contact info

4.4

Excellent

101 reviews

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Replied to 100% of negative reviews

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Dec 4, 2025

lousy service

The sweater had a great fit (oversized) and was perfect.
I did it in the laundry machine right away so I could wear the sweater today.
I washed it on 30 degrees at low speed and didn't do it in the tumble dryer but hang it out to dry.
When I put the sweater on today it was suddenly way too small and I barely get it on.
The entire oversized fit was gone and the sweater is now incredibly tight.
I am really upset.
I've send 2 emails on the 19th of november and the same one on the 24th.
I didn't get any response at al, and that for such an expensive sweater.

19 November 2025

Unprompted review

Reply from VRAI CREATION

Feb 17, 2026

Hello Manon,
We’re truly sorry to read about your experience.
Customer service is a priority for us, and we take the time to carefully respond to every email we receive. Our customer service team has just contacted you today to follow up on your request.
Please don’t hesitate to reply directly to that email so we can assist you further and find a suitable solution.
Kind regards,
Team VRAI

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