Ok guys, I appreciate the transparency. But I can't follow your argument on the lifetime deal situation. You can either aquire the company, inherit the complete userbase with all contracts and ho... See more
Company replied
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Review summary
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another lifetime user here cut off without warning. To add insult to injury, they just sent a long winded email doubling down saying 'if you're still there, please pay us again' or words to... See more
Company replied
Stop lying and honour your commitments. Bullshit company selling lifetime subscriptions then cancelling them. Second time for me btw. Sending emails explaining why your bullshitting isnt bullshitting... See more
Company replied
TL:DR VPN Secure “Lifetime Memberships” aren’t for life. VPN Secure profited from selling Lifetime Memberships. VPN Secure was sold to someone else who tells me they were unaware of the Lifetim... See more
Company replied
Company details
Written by the company
VPNSecure is a fast and reliable VPN service that helps you stay private and secure online. Our easy-to-use apps work on Windows, macOS, Android, and more. We support multiple protocols including WireGuard, OpenVPN, and a proprietary protocol built to bypass Deep Packet Inspection. VPNSecure protects you from hackers, surveillance, and censorship so you can browse, stream, and communicate freely and safely.
Contact info
Nassau, Bahamas
- support@vpnsecure.me
- vpnsecure.me
1.2
Bad
727 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lifetime subscription is gone
Lifetime subscription is gone, like tears in the rain.
23 June 2025
Unprompted review
Reply from VPN Secure
Like VPNs through the wire… so goes the lifetime fire.
We get it, stings. Thanks for the poetic burn.
Poorly run company - use an alternative instead.
Like many users who have posted a review on here recently I had a lifetime deal which was terminated. The company that acquired the original business that sold these lifetime deals has decided that they no longer want to honour these contracts. They seem to attribute the position they've been put in to the company they bought out. They have made the decision to claw back a little money from cancelling existing user lifetime accounts. I assume that they expected this to be unpopular but have probably not anticipated the strength of the reaction. With so many other VPN options for people to pick what marks out VPN Secure? At the moment the answer to that question is the company's willingness to put short term financial gain ahead of the interests of their customers. I'd certainly encourage any potential customers reading these reviews to look elsewhere.
22 June 2025
Unprompted review
Reply from VPN Secure
Thanks for the thoughtful take, and you're right: this was always going to be unpopular.
We fully own the decision and understand why it’s been received so harshly. It wasn’t about clawing back a few bucks. It was about whether a small team could realistically continue operating a service for users they never collected revenue from. We chose to keep LTD accounts active for 2 extra years at our own cost, and when that became unsustainable, we didn’t hide behind silence but we faced the backlash publicly.
This won’t change your view, but we do appreciate you taking the time to explain it fairly.
TL:DR Scammers Who Don’t Honor Lifetime Memberships
TL:DR
VPN Secure “Lifetime Memberships” aren’t for life.
VPN Secure profited from selling Lifetime Memberships. VPN Secure was sold to someone else who tells me they were unaware of the Lifetime Memberships so I am now forced to pay for a monthly or yearly membership. Their lack of researching the company they purchased shouldn’t be my problem. VPN Secure sold me a Lifetime Membership. VPN Secure should honor the purchase regardless of who now owns them. Class Action Lawsuit anyone?
19 June 2025
Unprompted review
Reply from VPN Secure
TL;DR: We didn’t sell those Lifetime memberships — and we never received the money from them.
The original company (Boost Network Pty Ltd) sold LTDs years ago and then disappeared. We acquired only the assets (servers, tech, brand), not contracts, revenue, or liabilities. No customer data or payment records were transferred — it was a clean asset-only sale.
Still, we kept all LTD accounts running for 2 extra years entirely at our own cost, with zero income from them, while rebuilding the platform. That’s not profit — that’s damage control.
We understand why it feels unfair. But class action against a company that no longer exists won’t help either. We’re just the ones left holding the bag and trying to be transparent about it.
— VPN Secure Team
Painfully Slow
I signed up to a 30 day trial and the service is dreadfully slow. Like painful... I feel like I'm back on my old 56k modem. And the IP addressed were already banned by several websites I wanted to visit.
The software itself seems ok and simple to use - the only positive.
18 June 2025
Unprompted review
Reply from VPN Secure
Thank you for giving us a chance — even though it’s a bit tough to read, we really appreciate the honest feedback.
Speed and access are critical, and you’re absolutely right: we still have work to do. We’re in the process of rolling out new protocols and expanding our server coverage to better balance user traffic and improve overall performance.
It’s a grind, but we’re committed to getting there — and feedback like yours helps us stay focused on what matters most.
Thanks again for taking the time to share your experience.
— VPN Secure Team
Scammers who cry about being victims.
Whoever bought out vpnsecure cancelled all lifetime memberships with no warning. They blame their customers for it and did a half hearted ai apology.
2 April 2025
Unprompted review
Reply from VPN Secure
We’re sorry to hear how disappointed you feel — and we understand why.
While the 2023 acquisition was structured as an asset-only sale, meaning we did not inherit prior contracts or revenue, we recognize that this explanation does not ease the frustration for customers who expected their Lifetime access to continue indefinitely.
Our intention was never to blame customers. On the contrary, we’ve acknowledged that this situation was difficult and chose to keep those accounts active for two additional years at our own expense, despite having no legal or financial link to the original sales.
We’ve responded to every review, including yours, not to deflect criticism, but to ensure that we’re being open and transparent. If you decide to move on, we respect that fully. If you'd like to discuss it further, our team remains available to help directly.
— VPN Secure Team
Admission of illegal behaviour by VPN secure
It has come to my attention that VPNSecure has illegally obtained and used private customer financial records.
The "new" owners of VPNSecure state they acquired the company in an "asset only" transaction which does not cover customer records. Yet they admit on this very page that "Yes, we kept the paying subscription customers — because they were visible in the PayPal/PinPayments merchant records provided by the previous owner. "
Obtaining personal information in such a way is in clear violation of, for example, GDPR laws in the EU. It is illegal. It likely breaks data protection laws in many other jurisdictions.
UPDATE: I see VPNSecure has replied with yet another sarcastic response and personal attack, rather than address the substantive point of my post. They can’t have it both ways - claim an “asset only” acquisition without customer accounts, yet at the same time have access to financial details of all previous customers. That is absolutely illegal and it’s not even a grey area. Either they are lying, or they breaking the law (or both). There is no alternative.
17 June 2025
Unprompted review
Reply from VPN Secure
Updated Answer: ⬇️
Appreciate the edit — and the legal certainty! Always nice to be schooled on international privacy law by someone with a Trustpilot badge and a grudge.
You're free to keep imagining we're running some cybercrime syndicate — just don’t expect us to roleplay
Original Answer: ⬇️
Hey again, we hear that you really hate us.
You're now two reviews deep, inventing GDPR violations and dramatic criminal plots… impressive commitment. Honestly, if Trustpilot gave out loyalty points for rage-posting, you'd be VIP Platinum by now.
But no, we’re not going to entertain your fantasy courtroom drama. We’ll leave that to your imagination (and maybe your subreddit).
Wishing you all the best with your third review, we’re sure it’ll be a masterpiece.
— VPN Secure Team 🫡
Untrustworthy, unreliable and offers justifications for their bad actions
Untrustworthy and unreliable company, even you come with hundreds of excuses and a so-called "copy-paste" justification. They offer different justifications for their evil actions. To answer a fuming client, I can see the "attitude" of this company. Attributing fault to all parties, including the customers--- because of "Previous owner", because of "email server bounce", because "we are transparent". End of the day, NO FIX, just claiming you are "honest". Yes, you are correct - it is 100% our fault. We are not supposed to deal with this type of company; we already have 100+ alternatives available.
I was a customer. Now, I no longer want to deal with this low-profile company. You'll be able to deal with VPNSecure.on on YOUR OWN RISK.
5 May 2025
Unprompted review
Reply from VPN Secure
We completely understand your frustration — when trust is lost, every explanation can feel like an excuse. You’re right to expect better.
This was a tough situation for everyone involved, and while it may not change your view, we want to be clear: we fully assume our decision. It wasn’t made lightly, and it was never about blaming customers. On this, we absolutely agree — none of this was the LTD buyers’ fault.
We know the only way forward is to keep showing up, replying honestly, and rebuilding — one user at a time. No shortcuts, no silence, just steady progress.
Thanks for being part of the conversation, even if your journey with us ends here.
— VPN Secure Team
No surprise that they sell the users' data and logs.
It is a nightmare for business owners with many negative reviews, but you must notify the users early. Now, it's no surprise that you will sell the users' data and logs when you are in another crisis.
You'll need to notify your customers of an issue in Australia or the Bahamas. If an email notification fails to be delivered, a report should be reviewed, and alternative means of communication should be employed to inform the customer. Regarding Lifetime Deal (LTD) agreements known in 2023, customers must be notified in advance of any planned termination. For example, a business should communicate, "We will be ending the LTD agreement in one or two years for the following reasons." Terminating accounts before sending notification of the deactivation is considered unprofessional and undermines trust.
UPDATE: The Company may have a strict no-log policy now. I know they had an LTD policy earlier. I just mentioned that a company with low ethics can change its policy at any time. I didn't claim that that company sold data; I warned customers about the possibility. I expressed my view; you can decide based on personal experience.
1 June 2025
Unprompted review
Reply from VPN Secure
Updated Answer: ⬇️
Ah yes, the classic “I didn’t say they did, I just said they might” defense. We see what you did there: throw the match, then casually claim you were just holding it near the gasoline for warmth. 🔥
To be clear:
We don’t log. We don’t sell data. Never have. Never will.
That’s not a “policy” — that’s the entire point of a VPN.
As for ethics:
Ethics is not tossing vague accusations and then backpedaling in the fine print.
Ethics is not pretending to be a concerned customer when… let’s be honest, were you ever even a customer?
But hey, thanks for your view. We’ll file it right next to the UFO sightings and Flat Earth theories. 🗂️👽🌍
Have a secure day.
— VPN Secure Team
Original Answer: ⬇️
We don’t sell logs. We don’t even generate them.
Let’s correct this immediately: VPN Secure has a strict zero-log policy — we don’t track, store, or sell any browsing data, DNS queries, IP addresses, or connection logs. We don’t even generate such data, let alone store or monetize it. The only customer information we store is an email address, encrypted password, and payment receipt.
This has been clearly stated in our Privacy Policy since day one and remains 100% true.
As for communication — you’re right that we should have done better. Our first wave of emails failed due to bounce rates and list decay. Once we realized this, we switched providers (MailJet to SendGrid), cleaned the delivery list, and re-sent messages with improved deliverability. Still, for some users, it came too late — and we fully accept responsibility for that.
But throwing out false claims about data selling undermines real conversations. Say what you want about our decisions on LTDs — we’ll take the heat — but don’t accuse us of violations that never happened.
— VPN Secure Team
Terrible company. Blaming everyone including the customers
Not gonna put much in here as you can see from previous reviewers in the same spot and the copy and paste responses they use in the reviews feedback, the marketing department looks to be in overdrive to manage a bad situation. Paid for a lifetime product product only for them to blame the previous owners and not take ownership that they didn't follow due diligence and say in an email that it was not their fault that they didn't know about the lifetime access. stay away from these guys, they play the blame game too much and wash themselves of their responsibilities to their so called customer base.
8 June 2025
Unprompted review
Reply from VPN Secure
Thanks for your feedback — we won’t copy-paste, just state the facts directly:
We acquired VPN Secure in 2023 through an asset-only transaction, not a company takeover.
The lifetime deals were sold off-platform (e.g., StackSocial), and not disclosed in the financials or merchant accounts provided by the previous owner.
We never received the money, customer contracts, or even visibility into those LTD purchases.
Despite that, we kept those accounts active for two additional years, entirely at our own cost — before finally winding them down when it became unsustainable.
We understand if that’s not enough for you. But we’re not “blaming customers” — we’re being honest about a situation we didn’t create, but tried to handle as transparently as possible.
— VPN Secure Team
Untrustworthy Spammers
Paid subscription was cancelled, unwilling to refund the cost of the subscription, and the company is using the cancelled customer list to spam inboxes asking for new subscriptions. A bait and switch scam.
8 June 2025
Unprompted review
Reply from VPN Secure
Thanks for your comment — we understand the frustration, but let’s correct a few key points:
No one is being spammed. Emails were sent only to users with previously active VPN Secure accounts, explaining the situation clearly and offering an optional discount. There was an unsubscribe link in every message.
No bait and switch occurred. The lifetime deals were sold by a different company. We didn’t receive your payment, contract, or even access to that transaction history. We acquired the tech — not the liabilities.
Refunds for those purchases must be pursued through the original seller (usually StackSocial), not us.
We know that won’t change how you feel, but this wasn’t a scam. It was a messy handover we’ve tried to handle with as much transparency as possible.
— VPN Secure Team
So you keep the monthly contracts but…
So you keep the monthly contracts but not the lifetime? Seems like youre trying to weirdly skirt the laws here on something you could offer the people who already paid, you saw the P&L before you bought and still chose to bought. Ignore this company, dont give them a dime, let them crash and burn as they deserve.
16 April 2025
Unprompted review
Reply from VPN Secure
Thanks for your comment — we’ll respond directly and clearly:
✅ Yes, we kept the paying subscription customers — because they were visible in the PayPal/PinPayments merchant records provided by the previous owner. (but they had to resubscribe with new company)
❌ No, we did not receive any data or payment history related to Lifetime Deals, because those were sold off-platform (e.g., StackSocial) and never disclosed to us.
As for the two-year extension:
We discovered the LTD users months after acquisition (not at the time of purchase), and instead of cutting off access immediately, we chose to keep those accounts running — even though we had no contract, no revenue, and no legal obligation to do so. That’s not a contradiction; that’s a timeline.
We get that this doesn’t change how you feel. But we’ve never dodged the conversation. We’ve responded to every review — not with “dumb stuff,” but with the actual facts of what happened.
— VPN Secure Team
Avoid this company!
Avoid this company!! They are extremely anti-consumer and will try everything to get you to pay more.
They cancelled our lifetime licenses. That's not how lifetime licenses work.
They claim to only have bought "assets", but cleary have kept the subscription costumers.
They also make contradicting claims to wiggle out of any responsibility. First they say the change is now because they just found out about the lifetime licenses. Then they claimed to have "graciously" allowed us for two more years. You can't have it both ways.
And to top it off, there is some marketing rep replying to all these reviews, saying dumb stuff to try to fix it.
The ONLY fix you can do, is to honor the lifetime licenses that were already sold.
Literally any vpn provider is a better choice.
3 June 2025
Unprompted review
Reply from VPN Secure
Thanks for your comment — we’ll respond directly and clearly:
✅ Yes, we kept the paying subscription customers — because they were visible in the PayPal/PinPayments merchant records provided by the previous owner.
❌ No, we did not receive any data or payment history related to Lifetime Deals, because those were sold off-platform (e.g., StackSocial) and never disclosed to us.
As for the two-year extension:
We discovered the LTD users months after acquisition (not at the time of purchase), and instead of cutting off access immediately, we chose to keep those accounts running — even though we had no contract, no revenue, and no legal obligation to do so. That’s not a contradiction; that’s a timeline.
We get that this doesn’t change how you feel. But we’ve never dodged the conversation. We’ve responded to every review — not with “dumb stuff,” but with the actual facts of what happened.
— VPN Secure Team
Not fulfilling promises
I’ve bought one of their lifetime solutions a while back only to now get notified that they terminated my contract. I’ve paid the money and if they’re terminating ANYTHING they should give me my money back, I’ve contacted them numerous times and I’m getting the same ChatGPT response everytime time that „It’s not possible because the company changed leadership“, „We technically only bought all the Companies Assets, Name Brand, Servers, Program Code, Customer data, Website“. So you’re telling me they now want more money and terminated my contract that I’ve PAID for because they just change leadership?. Stay away from this shady Company.
3 June 2025
Unprompted review
Reply from VPN Secure
We understand your frustration — and we know no technical explanation will feel satisfying when you’ve lost access to something you paid for.
But to clarify: we didn’t just change leadership; we acquired VPN Secure’s assets only (servers, brand, infrastructure) through an asset sale, not a full company takeover. That means we did not inherit the old company’s contracts, legal liabilities, or the funds from your original Lifetime Deal — those stayed with the previous owner, Boost Network Pty Ltd (which still exists but we do not control).
We know this feels unfair, but we’ve been fully transparent from day one, and we continue to answer every review openly — even the harshest ones.
We respect your decision to walk away, but please know we aren’t trying to hide or deceive.
— VPN Secure Team
Lifetime sub is supposed to be lifetime
15 May 2025
Unprompted review
Reply from VPN Secure
We understand why you’re upset — the word “lifetime” carries weight, and you paid expecting that.
But to clarify: when we acquired VPN Secure in 2023, it was an asset-only deal — meaning we did not acquire the contracts, liabilities, or past payments tied to those Lifetime Deals. We weren’t given the money you paid, nor were we legally bound to those terms.
Even so, we chose to keep the LTD accounts active for two more years at our own cost, trying to offer continuity despite not inheriting the obligations.
We know this won’t change your frustration, but we want to be transparent about the situation.
— VPN Secure Team
I paid for a lifetime VPN - and got cut off.
I paid for a lifetime VPN — and got cut off.
I bought a lifetime subscription to VPN Secure years ago — not some shady promo, but a legit deal that was advertised as "pay once, use forever." Now, in 2025, they’ve unilaterally shut down all lifetime accounts and are telling users, “we didn’t know about those deals when we bought the company.”
That’s not my fault.
You bought the brand, the tech, the infrastructure — and you’re using the same name, same service, and same customer base. You can’t have it both ways: keep the benefits, but discard the obligations.
I don’t care if the old owners “hid” the LTDs. That’s a matter between you and them. What I care about is I paid real money for a lifetime product and now I’m being told to pay again or lose access.
This wasn’t some $5 promo — it was a serious investment in what I thought was a trustworthy service.
Instead of honoring those deals or offering a real resolution, you’ve just tried to spin it into a “look at how hard we tried” story. Sorry, not buying it.
Trust isn’t built with marketing. It’s built by standing by users — even when it's inconvenient.
28 April 2025
Unprompted review
Reply from VPN Secure
We hear you — and we fully acknowledge that from your perspective, this feels like a betrayal.
But here’s the blunt truth: when we acquired VPN Secure in 2023, we did not buy the customer contracts, payments, or obligations — only the infrastructure. We were not legally (or financially) given access to the Lifetime Deal funds you paid, nor were those sales disclosed by the seller (BoostNetwork Pty Ltd).
We chose to keep the LTD accounts running two more years at our own expense, even though we didn’t receive a cent from them — not as a spin, but as an honest attempt to soften the blow while we rebuilt the service.
We understand you may still walk away, and we respect that choice. But we’re here, answering every comment — not hiding, not ghosting — because even when trust is broken, we believe in staying accountable.
— VPN Secure Team
They knew how many subscribers they had all along
Lifetime subscription cancelled because the people that bought VPNSecure from it's prior owners claim they didn't know.
Except all users have their own user ID and were trackable so the new owners are either being purposely dishonest (most likely) or are complete imbeciles when it comes to business.
31 May 2025
Unprompted review
Reply from VPN Secure
Thanks for laying that out — we understand why this looks suspicious from the outside.
Here’s the truth: yes, we inherited the user database (after purchase), but that database didn’t include any purchase records, contract details, or payment history for Lifetime Deals.
Why? Because those were sold externally (mainly via StackSocial) and never reported by BoostNetwork Pty Ltd, the prior owner, during the audit. What we acquired were the technical assets — not the financial records or customer payment history.
So while we saw logins, we had no way to distinguish who was a Lifetime Deal user versus an expired or trial account — until people began contacting support.
We know you may not believe this, but we’re being upfront, even when it makes us unpopular.
— VPN Secure Team
Avoid like the plague
Avoid like the plague. These people bought over the VPN Secure company lot stock and barrell but refused to honor lifetime subscriptions. Nothing but lame excuses why they wouldnt honor them. Why would anyone trust them when they treat customers this way. They then had the cheek to tell us that they gave us two years free to make up for our loss. They gave us nothing but owe us about 16 years paid service. If this crowd are allowed to get away with this then others will follow. ( A message to the current owners, please dont respond to my review as I have already read all your lame excuses) I have moved over to VEEPN a reliable company.
31 May 2025
Unprompted review
Reply from VPN Secure
Thank you for sharing your feelings — we understand you don’t want a reply, but we want to be clear for anyone else reading this.
✅ We did not purchase VPN Secure as a full company takeover. It was an asset-only acquisition — meaning we inherited the technology, but no contracts, no legal obligations, and no revenue from Lifetime Deals sold years ago by BoostNetwork Pty Ltd (which still exists separately).
Despite that, we kept Lifetime accounts running for two additional years entirely at our own cost — not because we had to, but because we wanted to give people time, even without receiving a cent from those old sales.
We know many customers, like you, are walking away — and we fully respect that choice.
We wish you the best with your new provider.
— VPN Secure Team
My lifetime subscription was recently…
My lifetime subscription was recently cancelled. I contacted VPN Secure and got a standardized answer. Avoid! Lifetime is lifetime.
31 May 2025
Unprompted review
Reply from VPN Secure
Thank you for your feedback — we fully understand why you’re upset.
To clarify: VPN Secure was acquired in 2023 through an asset-only sale — meaning we took over the technology, but not the contracts, payments, or legal obligations from the prior company (Boost Network Pty Ltd).
Even so, we kept all Lifetime Deal (LTD) accounts running for two extra years at our own cost — despite never receiving any of the original payments.
We know many customers will still walk away, and we respect that. But please know that our responses aren’t “standardized to avoid responsibility” — they’re part of us answering every review (even the harshest) openly and directly.
We wish you the best, no matter what you choose next.
— VPN Secure Team
Absolutely terrible! Fraud/Robbery!
Absolutely terrible! I loved this VPN and purchased a lifetime plan for it some years back and long story short they did a rug pull after a new company acquired them and then have the nerve to email all of us saying that they never knew when they bought the company that a bunch of people had lifetime subscriptions. Well that's bull crap and they even admitted in the email that a simple googling of it would have told them the answer. Anyways, their response has been to offer those of us who did buy lifetime packages a one-time offer of $55 for 3 years... No refund no here. Pay 55 bucks and will reinitiate the lifetime plan. No nothing. Just a bunch of excuses and then a slight discount and for only 3 years at that and then we're back. Stuck paying whatever the regular price is monthly or yearly. I highly recommend anybody thinking about using VPN secure to literally go with any other company, but me personally. I would recommend surf shark if they have some amazing deals going on and their features are awesome!
Oh and one more thing. What upset me now than anything was my service just stopping one day, no warning, no nothing. It just went from having like 4000+ days of service remaining to ZERO and stopped working. Bare minimum they could've offered us a new lifetime plan at a very reduced cost and the majority of us would have accepted that, but the problem is they're just trying to absolve themselves of liability and offer a one time, 3 year discounted rate at $55.00
Sorry but hell no. I gave my money to SurfShark after a little research and will stick with them. I wouldn't go back to VPNSecure if they gave out to me for free now strictly out of principle. They survived 2 years hosting us and would survive forever continuing honoring the lifetime deal that we purchased, but they would rather just tank their reputation and ride this wave of "we're being transparent" well yes you are and we see through it. What you want is for 1,000s of us to pony up more money for a service we already owned, NOPE. I'm sure this company will survive, but the cost that they have now had to incur because of the negative reviews is going to do way more damage to them then had they just eaten it and carried on serving those who had the lifetime deal.
31 March 2025
Unprompted review
Reply from VPN Secure
Thank you for sharing your detailed perspective — we truly understand how upset you (and many others) feel about this situation.
To clarify a few key points:
✅ The abrupt cutoff:
We fully acknowledge that the service shutoff came with poor advance notice. That was a failure on our side due to a mail system breakdown — we take responsibility for that and have apologized openly in our messages.
✅ Why not just “eat” the cost and continue?
While we did keep the Lifetime Deal (LTD) accounts running for two extra years after acquiring only the tech assets in 2023, the truth is the system was unsustainable. LTD users accounted for 90% of server use and support tickets, while generating zero revenue under the new structure. We weren’t “rug pulling” — we were trying to keep a sinking ship afloat with no funds from those original LTD sales.
✅ Why offer 3 years instead of a new LTD?
We agree that Lifetime Deals on infrastructure-heavy services (like VPNs) are a flawed business model — they collapse under their own weight. That’s why we offered deeply discounted multi-year plans instead, which we can actually sustain over time.
We know many of you will walk away — and that’s your right. But please know this was not about greed or deception. It was about transparency, survival, and trying to rebuild something functional out of a broken legacy.
We wish you the best with SurfShark and thank you for the time you were with us.
— VPN Secure Team
Shameless company
Sending me email about renew the lifetime vpn service I bought. Yeah, right, does you team know anything about reputation? You guys better close your company right now instead of wasting more time on it.
30 May 2025
Unprompted review
Reply from VPN Secure
We hear your frustration — and we fully understand how betrayed many Lifetime Deal users feel.
To clarify: our team does care deeply about reputation, which is why we’ve openly explained the situation rather than hide behind silence. VPN Secure was acquired in 2023 as an asset-only transaction — meaning we purchased the technology, not the contracts, payments, or liabilities from the previous owners (BoostNetwork Pty Ltd).
Even so, we kept those accounts active for two extra years at our own cost, trying to bridge the gap and maintain goodwill.
We know this message won’t satisfy everyone — but closing the company wouldn’t be more “ethical.” We’re here, we’re still working hard, and we’re trying to rebuild the right way.
We respect your decision if you choose to walk away.
— VPN Secure Team
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