Almost never connects to servers, (hasn't for the past year). Just sits there either doing nothing or spinning the ball endlessly. Customer service is non existent. Maybe I'll start my own vpn company... See more
Company replied
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Almost never connects to servers, (hasn't for the past year). Just sits there either doing nothing or spinning the ball endlessly. Customer service is non existent. Maybe I'll start my own vpn company... See more
Company replied
Uninstalled and Reinstalled Newest Version Again Today...Same results. === I purchased the "lifetime" offer Jan 24, 2017. The original software worked fine. Then I was forced to use t... See more
It feels a bit like a scam. I tried to use it in China and couldn't connect to a single server (strike one). I clearly changed settings to cancel recurring payments at their official website, b... See more
In all the years I've used VPN Asia, I have found their service to be excellent. Their numerous connections are always quick, and on the two occasions I've experienced a problem, their help desk has... See more
Fastest VPN provider for Asia
Suite C, Level 7 World Trust Tower, 50 Stanley Street, 0000, Hong Kong, Hong Kong
Replied to 100% of negative reviews
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Almost never connects to servers, (hasn't for the past year). Just sits there either doing nothing or spinning the ball endlessly. Customer service is non existent. Maybe I'll start my own vpn company and charge money for nothing at all. Update: at least they replied to my review but the same day I received a separate message saying my lifetime subscription had expired but I could renew it. I tried multiple times to renew my subscription but was completely unsuccessful so I've gone with a different product.

Reply from VPN.asia
Uninstalled and Reinstalled Newest Version Again Today...Same results.
===
I purchased the "lifetime" offer Jan 24, 2017.
The original software worked fine. Then I was forced to use the new software because the original software quit working.
The new software has never worked for me.
I sent multiple requests for help to "support" but none of their suggestions helped.
I guess I am on their 'ignore' list for the last 3+ years!!!
It feels a bit like a scam.
I tried to use it in China and couldn't connect to a single server (strike one).
I clearly changed settings to cancel recurring payments at their official website, but the payment provider still tried make a monthly payment, which i fortunately blocked in time (strike two)
The website advertises "Backed by a 100% Happiness Guarantee" and "Get a full (no-hassle) refund with our 30 day money back guarantee". I asked for a refund well over a month ago, Sophia (support agent) said on November 26 (nearly 1 month ago) that it will be refunded but I have never gotten the refund (strike three, out!)
Given my experience, I strongly suggest everyone to stay away.
Easy to use tool and very happy with the service provided! Would highly recommend.
easy to set up the vpn and very fast for all over the world.
Fantastic VPN, I would highly recommend it, I use it to connect with Thai content all the time!
SAI ADM
I use their service for years now and I am very satisfied. Great speed and customer service!
Super fast no nonsense VPN, highly recommended for daily use! Can never be too sure these days..
I’ve tested other VPN services before, but this one exceeded my expectations. In the first uses I got help through the chat to solve some doubts. Great customer service and very attentive all the time with me.
Nothing to complain about. It works just fine and the met my expectations. Also, customer care is available almost 24h. That's a PLUS.
Works great for Netflix. It saves me a lot of money and I can watch anything I want.
I've used many VPN products but this one really works best for me. In 2 years I had only a couple of issues and via the website chat I was helped in minutes. Would recomend everybody VPN Asia!!
So far the best provider I chose. Their support is always on and able to solve any issues.
The product is very straight forward and they have a wide option of server locations.
In all the years I've used VPN Asia, I have found their service to be excellent. Their
numerous connections are always quick, and on the two occasions I've experienced a problem, their help desk has responded quickly with clear and informative directions. I recommend VPN Asia highly
Great VPN to use, with a wide variety of locations and I can use it on all my devices.
I purchased vpn.asia almost a year back. But i have not got a chace to use it as it never worked. Customer service is pathetic as they does not know what we are asking and setup guide is useless.
I have seen earlier reviews and company does not bother to even respond to the rating. Being said, please refrain from buying this VPN as it does not work at all and you will be losing money for no reason.

Reply from VPN.asia
It does what it has to do, good speed, can be use in many kinds of devices, routers, Pc, phones. I have accounts on Hotspotshield, VPN unlimited, Ivacy and VPNasia, and this is the one I use as my main vpn provider. If your want a good vpn for a good price, this is a good choice.
Fraud Alert!. Do Not Buy. They claim a 7-Day money back guarantee, but they never provide you refund. Also, I cancelled my subscription after few days of buying monthly subscription, but they charged my for the 2nd month.
Good service, it's working in China and i'm happy I can also watch my USA content on Netflix. thnx
Terrible customer support with no set-up instructions on how to set up your router. Live chat is always offline and they never reply to your emails. AVOID!
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