Total scam. I signed up for a First Direct bank account switch via the Money Saving Expert website - it said I would receive a £25 Amazon voucher, in December 2025. I got an email from 'Voucher Sent'... See more
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Review summary
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Switched banking via MSE and voucher sent offered additional vouchers so I took advantage. Their terms said to contact if not received by 14/09 so I did. Surprisingly they had no record of m... See more
Company replied
Successfully opened Santander Easy Access Account in December 2025 via Money Saving Expert link, committed the full bank balance criteria in terms of amount and duration. Then we are supposedl... See more
Company replied
I have applied via MSE ( MoneySavingsExpert ) website link for Santander savings account and have never received promised £20 Amazon voucher. I have contacted several times Vouchersent.com via their w... See more
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1.4
Bad
73 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 91% of negative reviews
Typically takes over 1 month to reply
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SCAM
SCAM! Applied for a Santander account in October with a £100 voucher as an incentive.
It’s now 28th Feb 2026 and still no sign of ‘VoucherSent’ sending my voucher, despite me meeting all of the eligibility criteria and emailing them twice to ask where it is.
Will be reported to Santander, Action Fraud and the FCA.
28 February 2026
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Disappointing service
I did not receive the Amazon vouchers I was expecting. This was the only reason I opened the bank account for which that was the incentive. I am told I need to provide information that was not made clear I would need to save.
I really do feel that it must be possible to verify that I met the conditions of receiving the vouchers.
To say I am disappointed would be an understatement.
I feel scammed
26 February 2026
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
OLA number?
Opened an Everyday current account expecting a £100 Amazon voucher. I have queried this with Vouchersent and all I get back is a message asking for my OLA number. I do not have this on any documents from Santander. I contacted Santander and they do not have an OLA number either nor can their IT dept recover it. Where do I go from here????
UPDATE after a lot of emails and perseverence I got the OLA number from Santander. Now received my Amazon gift card number for the expected £100. Won't be doing this again! Will now close my Santander account.
27 February 2026
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I still haven't received my Amazon £100…
I still haven't received my Amazon £100 voucher by the deadline of 26th of Feb. I am extremely annoyed about this, in addition to the time it's taken me to repeatedly fill in the enquiry form and not hear back from you. I've also sent you screenshots showing the sign up confirmation from Vouchersent and the Santander account opening success email. I can also send you the 60 transactions in 30 days proof from my bank statement.
26 February 2026
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
I have all the evidence submitted to…
I have all the evidence submitted to them after opening a Santander account for a £30 voucher and it has been months with no voucher. They got back to me today, to say they sent it in November and I told them I haven’t received nothing from them. Total scam! They are now not responding.
17 September 2025
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Total scam
Total scam. I signed up for a First Direct bank account switch via the Money Saving Expert website - it said I would receive a £25 Amazon voucher, in December 2025. I got an email from 'Voucher Sent' confirming I was signed up, and the message said I would receive a link for the voucher some time after December 8th. It never materialised. Eventually I gave up on it arriving and chased them but it now says I've left it too long, so they won't let me have it. I am shocked and appalled that a highly regarded figure like Martin Lewis uses these cowboys to make promises they have no intention of keeping. Steer clear of their offers, in order to avoid disappointment.
1 February 2026
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Flawed system
My example was the Santander offer, the sign-up process was severely flawed. If Santander use this company then I will not be banking with them any time soon.
9 December 2025
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Didn't process my claim
They admitted they hadn't processed the claim. Spent forever between various companies trying to sort this - didn't apologise or offer any gesture of goodwill despite asking.
5 December 2025
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
Offered gift card in partnership with…
Offered gift card in partnership with moneysupermarket switch purchase. Moneysupermarket shrugs off responsibility, and your enquiries go to a deadbox, receiving same robotic reply. Clearly data farming scheme, supported by moneysupermarket.com
21 July 2025
Unprompted review
Reply from VoucherSent
We are sorry to hear you had issues with a recent VoucherSent campaign.
Our aim is for all customers to receive the reward they are eligible for and have a positive experience with VoucherSent.
We would remind customers to carefully read and follow any eligibility criteria stated in future promotions.
Customers can check their voucher status by going to https://vouchersent.com/receive-vouchers.html and entering the email address used when registering for the reward. This will show you any VoucherSent promotions where you have agreed to the T&C’s of the campaign and registered your information with VoucherSent.
As a reminder, registration with VoucherSent for a promotion and any subsequent confirmation of registration emails you may receive does not guarantee eligibility. Customers must proceed through to the Brand’s website and complete a purchase, adhering to any T&C’s specified on the VoucherSent registration page.
Regards,
The VoucherSent Team
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