vouchercloud app & website Reviews 2,075

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the discounts and savings they find, often describing them as genuine, up-to-date, and easy to locate. Many people appreciate the effortless way they can save money and the variety of offers available for different products and activities. The user experience is consistently praised for being smooth, with a clean design and easy navigation. However, some customers also noted issues with customer service, describing it as unhelpful or non-existent, especially when purchases didn't track correctly. There were also occasional problems with the website, such as difficulty logging in or accessing vouchers, and some people felt the product offerings could be more extensive or reliable.

What people talk about most

Discount

People report positive experiences with discount, finding it easy to access great deals and save money.... See more

Website

Reviewers highlight ambiguous aspects of the website. While some consumers found the website easy to navigate... See more

User experience

Customers generally report positive experiences with the user interface, finding it easy to navigate and use.... See more

Customer service

Users describe negative interactions with customer service. Many reviewers report that support agents argue... See more

Product

Consumers find product to be ambiguous. While some reviewers appreciate the opportunity to earn vouchers and... See more

Based on these reviews

Rated 4 out of 5 stars

I've only just discovered voucher loud and I must say I'm impressed, I've not used a voucher or code yet, but I know it's going to be such a great help especially with Christmas around the corner. I'm... See more

Rated 4 out of 5 stars

The offers are great from Vouchercloud. My only difficulty has been with the process of offers being verified, then the claim process, which can be time consuming. Otherwise I would have given 5 stars... See more

Rated 4 out of 5 stars

I have use vouchercloud to make purchases and save money. This has allowed me to experience more than maybe I would have been able to afford without these savings.

Rated 3 out of 5 stars

*** UPDATE *** They issued my £75 after asking for proof the email was sent so I've updated the star rating ================= Absolute scam. I went with voucher cloud for th... See more


Company details


Contact info

3.8

Great

TrustScore 4 out of 5

2K reviews

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Replied to 38% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

VoucherCodes is a great way to get a bonus

VoucherCodes is a great way to get a little extra back at these hard times, it’s like a bit of a bonus , you shop and forget about it and then you get an email from them saying here’s your £10, £20 voucher for shopping with us and you feel great, it really is that simple, Thankyou vouchercodes

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Refused to give me my reward via the website

I completed a purchase to get a gift card via the website.

I activated the reward successfully, disabled cookies as requested, and bought £75 of goods.

They won't now give me my reward, as " it appears that your reward has not been tracked, and unfortunately, you are unable to claim it. This could be due to not accepting cookies, having blockers in place, browsing incognito, or not completing your order on the original link within 24 hours of sign-in.

Hence, we regret to inform you that this purchase is not eligible for the reward', all lies!

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Impossible to contact Vouchercloud

I made a purchase and the reward was a £15 gift card - to be used by 22 Aug. I was unable to find this in 'my rewards' on the website. I contacted them by email on 27 July/4 Aug./11 Aug. /22 Aug./8 Oct. regarding this and never received a reply. Tried filling out form on website - just states ' something went wrong' and you cannot send it. Obviously the expiry date had passed. I had given up completely and was annoyed to the say the least at losing £15. Decided to check 'my rewards' today and surprisingly the transaction had actually appeared - obviously listed as 'unclaimed'. Tried filling in their 'feedback form' today and unsurprisingly comes up 'something went wrong' so you cannot send. Vouchercloud is impossible to contact. Very annoyed customer !!

4 November 2025
Unprompted review
Rated 1 out of 5 stars

They ignore you when you chase payment.

I was due a voucher via a purchase through their website. They initially responded to me when I asked why I hadn't received it and quoted some timescales that i needed to wait for. When the timescales elapsed and by their own confirmation the voucher should have been issued, they then stopped responding to my emails. Awful company. They have now changed the status of the claim to "ready" as set out in their response below- but when you try to access the vouchers it conveniently shows an error message and tells you to contact them for help. I have done- no response yet!

18 January 2025
Unprompted review
vouchercloud app & website logo

Reply from vouchercloud app & website

Hi Rachel,

Thank you for taking the time to leave a review.

I can see that the reward is verified can you please head to your account to redeem this.

Kind regards,
VC team

Rated 1 out of 5 stars

Appalling customer service. Defective tracking

First time I've used Voucher Cloud in about 5 years. I use Voucher Code and never have any issues. Used again because Voucher Code didn't have an offer for Stenna Ferries. I followed all the instructions. Made my purchase. Even sent screenshots showing the screen inviting me to make the purchase and taking screenshots proving I'd made the 248 pound purchase to make me eligible for the 35 Amazon voucher. I was left astonished by the terrible level of customer that I was meet with in response. Essentially it's not tracked . Tough. No recourse to the 35 pound voucher. Time to close my account permanently I think.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great opportunities 😃

It's great to get notifications of offers available where you can save money, and enhance your purchase experience ☺️ What's not to love ♥️

28 October 2025
Unprompted review

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