Voltex Electrical Reviews 2,458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their reliability and the generous warranties provided. The delivery service is frequently mentioned as fast and efficient, with many appreciating the option for next-day delivery. Reviewers also commend the excellent customer service, noting the helpfulness, attentiveness, and quick responses from the support team. Many feel valued, even as small businesses, and appreciate the innovative and user-friendly nature of the products. However, some people mentioned issues with the quality of supplied fixing screws and plugs for certain products, finding them inadequate. There were also occasional reports of delivery problems, such as goods being returned or delivered to the wrong address, though this was sometimes attributed to the courier company.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the good quality, competitive pricing,... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent service level and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, with... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as awesome, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Installed the outdoor sensor light. An excellent light fitting with large junction box makes installation easy. The light is bright and the sensor has good range. The only improvement, supply better f... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with, been buying from Voltex for many years. If any issues ever arise it gets sorted, accidental orders retuned no questions asked. Quality of products are top class with... See more

Company replied


Company details

  1. #2 of 4 best companies in Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Website is very easy to use

Website is very easy to use. You know exactly what you will be paying for the products. Freight is generally overnight. Stock majority of products that I use. There are no negatives from my view.

6 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much Don! 😁

Rated 5 out of 5 stars

It's really easy to navigate your web…

It's really easy to navigate your web page or app. The whole ordering experience is good, I can't see how you could improve your service.

4 January 2026
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Reply from Voltex Electrical

Thank you so much for you so much for your review Paul!

Rated 5 out of 5 stars

Customer service

Customer service. Good quality products. Prompt and clean delivery.
Great warranty service

19 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Jeremy!!

Rated 5 out of 5 stars

Order left at door

Only criticism is that my package was left at the door when I beleive wrote instructions to take to depot or closest post office if not home. But that is on the courier company and not Voltex.

23 December 2025
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Reply from Voltex Electrical

Hey Michael, thanks for your review! Apologies your order was left at your door against your wishes. You're correct, your note said, "If not home, leave at local post office." Our delivery drivers are not affiliated with Aus Post, so they are unable to leave orders at the post office. This likely confused the driver, sorry! Appreciate your feedback as always!

Rated 5 out of 5 stars

Never had a problem at all with my…

Never had a problem at all with my orders and the speed at which I received my order was more than I expected. Best part was the bag of munchies that came with each order.

17 December 2025
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Reply from Voltex Electrical

Thanks so much for all your support! 😁

Rated 5 out of 5 stars

Great products

Great products, fast shipping and great prices.
I have not needed to claim a warranty yet but I am sure it would be a smooth process.

22 December 2025
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Reply from Voltex Electrical

Thanks Bronte 😁

Rated 5 out of 5 stars

5 Star Business!

I cannot say enough good about Voltex! Their staff are wonderful to deal with. There products are industry leading and of top quality.
They put a 7 year warranty on all their electrical products for a good reason as they are great products that can be trusted!
If you are an electrical contractor and need reliable parts and support you have to try Voltex!

1 July 2025
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Reply from Voltex Electrical

Thanks so for your review Paul! We really appreciate all your support!

Rated 5 out of 5 stars

Happy customer

Range of stock,phone service ...right through to fast deliveries......excellent all round

15 December 2025
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Reply from Voltex Electrical

Awesome thanks very much!

Rated 5 out of 5 stars

Excellent Service

When my husband unexpectedly passed away due to a workplace accident, the Voltex team did everything possible to allow me to make stock returns and receive a refunds

18 December 2025
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Reply from Voltex Electrical

Thank you very much for your review!❤️

Rated 5 out of 5 stars

Easy to use app

Easy to use app, quality products, delivery time.

18 December 2025
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Reply from Voltex Electrical

Thanks so much Matthew!

Rated 5 out of 5 stars

Great products that I have been using…

Great products that I have been using for years, I love the Monaco LED downlights. The shipping came next day which is also very convenient.

15 December 2025
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Reply from Voltex Electrical

Thank you so much Tom!

Rated 5 out of 5 stars

10/10

Great and easy to use. Follow up regularly and are always ready to go above and beyond.

3 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Trent!
Really appreciate it! 😁🎉

Rated 5 out of 5 stars

I LOVE VOLTEX

The whole Process from start to end when Purchasing is flawless. I get everything I order the next day.

10 December 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much!🎉🎉

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