Voltex Electrical Reviews 2,458

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their reliability and the generous warranties provided. The delivery service is frequently mentioned as fast and efficient, with many appreciating the option for next-day delivery. Reviewers also commend the excellent customer service, noting the helpfulness, attentiveness, and quick responses from the support team. Many feel valued, even as small businesses, and appreciate the innovative and user-friendly nature of the products. However, some people mentioned issues with the quality of supplied fixing screws and plugs for certain products, finding them inadequate. There were also occasional reports of delivery problems, such as goods being returned or delivered to the wrong address, though this was sometimes attributed to the courier company.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the good quality, competitive pricing,... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting prompt and fast delivery... See more

Service

Users describe positive interactions with service, consistently highlighting the excellent service level and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high standard of products, with... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as awesome, fantastic,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Installed the outdoor sensor light. An excellent light fitting with large junction box makes installation easy. The light is bright and the sensor has good range. The only improvement, supply better f... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

Always a pleasure to deal with, been buying from Voltex for many years. If any issues ever arise it gets sorted, accidental orders retuned no questions asked. Quality of products are top class with... See more

Company replied


Company details

  1. #2 of 4 best companies in Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I moved to Voltex as my "go to" supplier!

Voltex provide high quality products at a competitive market price.
There on line market place allows me to order product any time of the day or night and I can usually receive free next day delivery and if i need it in a hurry I can pay very little to have hit delivered sooner.
When I need to speak with a staff member they have been friendly, helpful and product knowledgeable.
I stopped using HPM and Clipsal and I moved to Voltex as my go to supplier.

17 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Kelvin, thanks so much for taking the time out to write a review!
We really appreciate all your feedback and support! 😁🙌

Rated 4 out of 5 stars

Voltex deliveries

Service and quality has always been good. 50% of the time the delivery guys are not reading their delivery instructions and the gear is left on the front patio or worse, out in the rain at the front gate.
Yes we have dogs, but they will lick you to death. If you are scared of all dogs, you can't be a delivery driver. Also, I'm hoping that at some stage, Voltex will have a warehouse in Queensland. I have emergency jobs quite often. Voltex misses out on supplying for this work.

11 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Hey Greg, thanks so much for your review!
We really appreciate all your feedback and will follow it up regarding the deliver issues 😊

Rated 5 out of 5 stars

Fast and easy

10 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks for the Review Ed, we love to hear it! Cheers - Voltex Customer Service Team 🍻

Rated 2 out of 5 stars

I have been ordering quite a bit from…

I have been ordering quite a bit from Voltex, never did I have a wrong Delivery.
My last order 4 x fans was delivered at 33 Saint Stephens STREET, COOMERA
instead of 33 Saint Stephens DRIVE Upper Coomera.
Luckily the owner where the fans was delivered was kind and phoned me, the unpleasant side of it was that I had to drive and pick them up, thanking the owner with a case of great Northern.
So please don't let it happen again as i can't keep on buying slabs each time.

16 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Sorry to hear that you had a disappointing delivery experience Kyle! Someone from Voltex Customer Service will be in touch with you to discuss further. Cheers and sorry again about the hassle 🙇‍♂️

Rated 5 out of 5 stars

Great communication

Running a small business where timing is everything communication is key. Voltex provides this. Thanks!

13 February 2026
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Reply from Voltex Electrical

Wow, thanks Chris! That's why we are here, thanks for your amazing review! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

Exceptional

Great Service, Great Products, Great People

11 February 2026
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Reply from Voltex Electrical

Thanks Peter 😁

Rated 5 out of 5 stars

Good product

Good product, great aftersales

10 February 2026
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Reply from Voltex Electrical

Thanks Andrew 😊

Rated 5 out of 5 stars

Exceptional service

Exceptional service, Fantastic communication, Great support. Good on ya fellas 👍

9 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Awesome to hear David, thank you mate! Cheers - Voltex Customer Service Team 🍻

Rated 5 out of 5 stars

Voltex Quality

Voltex has been reliable with providing me with quality materials that i can trust and install in peoples homes. There customer service is super helpful and I have had no complaints about anything at all.

1 February 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Sean! We really appreciate it😁😁

Rated 5 out of 5 stars

Your products are great quality

Your products are great quality, your delivery is incredibly fast up here in Darwin and I absolutely love you give me a bag of lollies every order :)

29 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Emma!

Rated 5 out of 5 stars

I find Voltex great with my cash jobs I…

I find Voltex great with my cash jobs I have coming up and enjoying the 4pk of beers coming my way on a Wednesday arvo. I always recommend Voltex to my apprentices.

28 January 2026
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your support Luke! 😊

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