Voltex Electrical Reviews 2,465

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their durability and innovative design, which makes them user-friendly for professionals. The delivery service is frequently mentioned as fast and reliable, with many appreciating the option for next-day delivery and the thoughtful inclusion of treats in their orders. Reviewers also commend the exceptional customer service, noting the helpfulness, attentiveness, and quick response times from the support team, even when rectifying customer errors. However, some customers have experienced issues with delivery, where goods were not delivered as expected or were left in unsuitable locations by the courier company. Additionally, a few people mentioned that the product range could be more extensive, requiring them to source certain items elsewhere.

What people talk about most

Product

Consumers find products to be of good quality, well-designed, and competitively priced, often praising the... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and quick delivery times,... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as excellent and often... See more

Quality

Customers consistently note positive experiences with quality, highlighting that products are well-made,... See more

Customer service

Users describe positive interactions with customer service, consistently highlighting the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like the fact that I can tell my client that their items will be delivered on the day which helps get the job over the line. Deliveries have always be as expected. Great service, oh the sweets are a... See more

Company replied

Rated 5 out of 5 stars

Fantastic Company all round. Great products, Great customer service, well packaged, fast delivery, one of the best websites to use, pricing is straightforward and competitive - without having to... See more

Company replied

Rated 5 out of 5 stars

Voltex provide high quality products at a competitive market price. There on line market place allows me to order product any time of the day or night and I can usually receive free next day delive... See more

Company replied

Rated 5 out of 5 stars

I cannot say enough good about Voltex! Their staff are wonderful to deal with. There products are industry leading and of top quality. They put a 7 year warranty on all their electrical products for... See more

Company replied


Company details

  1. #2 of 4 best companies in Electrical Wholesaler

Written by the company

Voltex Electrical is a manufacturer of electrical accessories, supplying direct to electricians across Australia.

Voltex Electrical

Written by the company

Voltex Electrical Accessories is an Australian electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to Australia's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Lightening (Volt) Delivery

Always very helpful with any issues relating to cart and always the fastest delivery in Australia or even the World.

24 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Gordon! 😁

Rated 5 out of 5 stars

Good products, great service

Have ordered and used multiple products from this supplier for a period of time now. Good range of products and good quality, fast next day delivery, any issues are promptly dealt with and great after sales service. Thank You Voltex.

23 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much Gary! 😁

Rated 5 out of 5 stars

Very authentic

Very authentic, great workmanship over engineered for reliability.

23 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks Michael!

Rated 5 out of 5 stars

Their superior products

Their superior products, their great service, their follow up by account managers, their prices, their dispatch and transport. Most importantly that Voltex employees people and people care and Voltex only sells to Electrical Contractors or Electricians.

19 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thanks so much for your support David!
We really appreciate it! 😊

Rated 5 out of 5 stars

Innovative and Great Customer Service

Honestly, you guys are great, you have very innovative products. That are easier to assemble as electrician doing the job but also look very savvy for the customer.

Also, great customer service, once I ordered the wrong product and was very quick to get that order credited and the new order to be ready.

18 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Thank you so much for your review Ricky!
We really appreciate all your work with us😁

Rated 5 out of 5 stars

Gret products, great service!

Voltex have great products that they stand by!
If there's an issue, they fix it.
Happy to continue to purchase their products for the foreseeable future.

13 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Lynton, thanks so much for your review!
We really appreciate all your support😊😊

Rated 5 out of 5 stars

Parts ordered and delivery time was…

Parts ordered and delivery time was great, downlights ordered five out a great spread of light

3 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Great to hear the downlights arrived in a timely fashion and suited your job Giles! Thanks for the review, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

Outstanding customer service and good…

Outstanding customer service and good gear!

3 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Awesome to hear you are happy with the service and offering Chris! Thanks for leaving that review, cheers - Voltex Customer Service Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Well priced.

9 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Great to hear Tom, thanks for leaving that review! Cheers - Voltex Customer Service team

Rated 2 out of 5 stars

Delay in delivery

Goods have still not been delivered. Will delay a job unless they arrive by next Tuesday. On tracking appears goods have been returned to Sydney. Not happy.

2 November 2025
Voltex Electrical logo

Reply from Voltex Electrical

Hey Dave, we are very sorry you have had this experience. We will follow up this up with the freight company on your behalf to find out why it was been redirected and be in touch. Very sorry again, cheers - Voltex Customer Service Team

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