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Voltex Electrical NZ Reviews 

1,466
•
TrustScore 5 out of 5

4.9

Electrical Wholesaler
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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and the wide range of items available, noting their reliability and high standards. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders quickly, often the next day. Reviewers also appreciate the outstanding customer service, describing the staff as helpful, courteous, and knowledgeable. The ordering process is often described as easy and efficient, with a user-friendly website that simplifies finding and adding items. However, some people mentioned dissatisfaction with the staff and the minimum order size required to qualify for free delivery.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality, reliability, and... See more

Delivery service

Consumers find delivery service to be positive, consistently praising its speed and efficiency, with many... See more

Service

Users describe positive interactions with service, consistently highlighting its speed and efficiency.... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and the promptness of... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, understanding, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A company that excels both in quality of products, price and service. Their constant improvement over the years with their innovative products and a backup team that are ahead of the game when it c... See more

Company replied

Rated 5 out of 5 stars

As a small electrical firm, voltex allows me access to great prices only available to the tradies. They have quick turn around and usually come with lollies in the delivery box. They have good follow... See more

Company replied

Rated 5 out of 5 stars

I'm always amazed at the service. Very rarely is items out of stock. Awesome communications throughout the sale and in the case of our last purchase it came overnight to the South Island. Love dealing... See more

Company replied

Rated 5 out of 5 stars

I have bought so many electrical items from voltex it's very easy to install, product quality is excellent, easy to give information to customer about the product it's very very nice. I'm really happy... See more

Company replied

Company details

  1. Electrical Wholesaler

Written by the company

Voltex Electrical is the manufacturer and New Zealand direct distributor of Voltex electrical accessories.

Voltex Electrical NZ

Written by the company

Voltex Electrical Accessories is a New Zealand electrical direct-to-contractor supplier, with no shopfronts and a user-friendly online presence. We provide a comprehensive range of the highest quality products and customer service directly to NZ's electricians.

Real Warranties!

Parts + Labour Warranty Cover

If a product is ever faulty, Voltex will replace the defective product, credit your time at $90/hour, and cover any equipment costs.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,466)

148 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good prices

Good prices, prompt delivery.

14 January 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Awesome, thanks Paul!

Rated 5 out of 5 stars

Simple, efficient quality makes a job…

Simple and efficient systems make a job easy for ordering top quality products, also always available on the phone for a question or services

5 January 2026
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Ryan! 😁

Rated 4 out of 5 stars

Always good to deal with

Always good to deal with ,
Happy to back their products
Good supourt

17 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Will!

Rated 2 out of 5 stars

Tired of screws that you can not use

Tired of screws that you can not use, replacing faulty items. Waiting to the following night for items to turn up at my doorstep, thus customers waiting 2 days to either do a job or replacing faulty items

23 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Hey Neil, I am very sorry you have had this experience. If its okay with you someone will be in touch soon to discuss the issues you have been having Neil. Sorry again, cheers - Voltex Customer Service

Rated 5 out of 5 stars

Gear is cheaper than my norma

Gear is cheaper than my normal wholesaler and as good. Arrives promptly

7 December 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Happy New Year Johannes!
Thanks so much for your review😁

Rated 5 out of 5 stars

Fast super service

Excellent service as always, super gast delivery, nothing is ever a problem.
Thank you.

2 December 2025
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Reply from Voltex Electrical NZ

Thanks so much Craig! 😁

Rated 5 out of 5 stars

I have always found the Voltex team…

I have always found the Voltex team extremely courteous ,knowledgeable and their service is excellent its a pleasure doing business with them

24 November 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much for your review Peter!
We are looking forward to continuing to work with you this new year! 😁

Rated 5 out of 5 stars

Price with delivery cannot bit other…

Price with delivery cannot bit other electrical wholesalers
Not forgetting packet of marshmallows…thank you Voltex team

24 November 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much guys!

Rated 5 out of 5 stars

Friendly team

Friendly team! And great products really show casing quality!

19 November 2025
Voltex Electrical NZ logo

Reply from Voltex Electrical NZ

Thanks so much Shaye! 😁

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