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Company details

  1. Electronics Company
  2. Software Vendor

Written by the company

Voltaware is revolutionising the way people interact with their energy use. Our mission is to use electricity data to make homes more efficient, greener, reliable and secure. Voltaware delivers actionable energy insights to help users save energy and improve their comfort at home.


Contact info

3.3

Average

TrustScore 3.5 out of 5

13 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This thing is junk.

This thing is junk.

Firstly they got rid of Smart things integration.
Secondly their disaggregation is always completely wrong, a/c shows as heating, tumble dryer as heating, oven as heating or sometimes as tumble dryer, dishwasher rarely shows, the longer it's been running the worse it gets..

It's totally useless in conjunction with a time of use tariff so it's unfortunate that octopus were the main ones distributing this thing.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Great

I recently bought their sensor. The delivery was super quick – it arrived faster than I expected, which was a nice surprise. The installation process was straightforward, thanks to the clear step-by-step instructions provided. I’m not exactly a tech expert, but I had it up and running without any trouble.
What I love most is being able to track my energy consumption at the appliance level. It’s eye-opening to see exactly how much energy each device is using.
Another cool thing is how user-friendly the app is – everything’s presented in a way that’s easy to understand. Definitely recommend this sensor.

29 January 2025
Unprompted review
Rated 2 out of 5 stars

Alas not delivering the appliance level metering I had hoped for

Ok this is a tricky bit of hardware to review. The main issue I’ve had is that the sensor does not seem to be that accurate, ie under reading by about 30%, and it is also slow to respond to changes in loading. Been doing detailed comparisons with my elec meter (which I do trust) but yet to find a real pattern to the differences, so I can’t recommend the sensor as an alternative to an in home meter display. That said I was more interested in whether it could do the disaggregation. My sensor has been in place about a week and is starting to learn what is in the house but I’m not yet convinced about the results. Most of my usage is just put down to standby activities, and it is not picking up kitchen appliances yet. Maybe it will get there but I’m not holding my breath. If you can get it at a discount and are curious about energy use then could be worth it, but if you want really good data go for proper metering at socket or circuit level. Alas I don’t think this is the shortcut I hoped it would be.

3 June 2024
Rated 5 out of 5 stars

Best I found in Europe, I hope it takes off

Good device, small, easy to install, the best with disaggregation available in Europe as far as I can tell. So far it seems to provide accurate information, although it's still in the learning phase as far as identifying devices. The app interface is good but I wish I could view the data on a computer, even as an exported csv. It would be nice if we could provide feedback to help the AI learn from its mistakes, as described in the Continuous Learning page of the website. I hope the app evolves to allow setting the energy provider and currency.. but then I knew when I bought it that it was meant for the British market.

27 November 2023
Rated 5 out of 5 stars

Great system for monitoring home electricity usage.

I installed the Voltaware system about a week ago. Setup took about 20 mins including connecting to WiFi and app configuration.

I have found the app easy to use, I find it insightful and useful. Snapshot usage is helpful but there are also a lot of other data analysis tools included with daily, weekly and monthly reports available. Even during this first week I have noticed the software begin to recognise my equipment as it comes on and off. Voltaware state their AI learns as the system is being used daily and state clearly it can take a month to get up to full speed on the device recognition and data gathering- one week in and I can already see big improvements.

Overall very pleased and it is a system I wish had been developed years ago.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Easy energy insights

I have had Voltaware for two months now and the Voltaware Home app is really easy to use. My favorite features are the live power mode and monthly reports. Initially, some of my results were slightly inaccurate but the customer support team quickly helped me.

10 November 2023
Unprompted review
Rated 3 out of 5 stars

Disappointing

The voltaware device makes wild guesses as to what is using electricity! Fails to pick up our major users: heat pump and EV. Lumps most use as fridge/freezer, then sends alert that fridge is overusing!
No response from feedback.
The device is a complete waste of money: do not buy!

Revised after feedback 20.11.23: Voltaware have apologised that they did not pick up on earlier feedback. They point out that our system is atypical, with solar PV. I was warned that this may cause difficulties. However the disaggregation remains inaccurate even when no PV generation.

11 November 2023
Unprompted review
voltaware.com logo

Reply from voltaware.com

Hi Nigel
Thank you for your feedback, we are sorry to hear you had an unsatisafactory experience with Voltaware. We would be happy to investigate your results and resolve any issues so you can fully utilise Voltaware's energy insights.
Generally our disaggregation accuracy is ~85% but this varies according to the complexity of the home - notably in the first month after installation. Please note that our algorithm was previously not optimised for heat pumps, but this has now been improved and updated.
We always want our users to have a positive experience with our products and will be happy to provide you with an-in-depth analysis of your results.
Many thanks for your feedback
Voltaware

Rated 4 out of 5 stars

Its a great app and set-up but needs to…

Its a great app and set-up but needs to be able to quickly identify different types of device to be really useful. For instance, underfloor electric heating is picked up as an EV charging, there is nothing for electric hot-water taps etc. Nothing to pick up electric devices like laptops/playstations etc. Being able to determine these would be very inciteful.

22 March 2021
Unprompted review
voltaware.com logo

Reply from voltaware.com

Hi DB!

Thank you for your feedback and apologies for the late reply, we will look into your home and get back to you by email. In general, the Voltaware disaggregation algorithm improves over time as we collect more data from your home. Voltaware disaggregates your home’s main appliances like Washing Machine, Tumble Dryer, etc. Smaller appliances such as laptops/playstations will be grouped inside Lighting & Electronics.

Voltaware Team.

Rated 5 out of 5 stars

Voltaware - flexible fitting

Found Voltaware device quite flexible in the manner it can be fitted.

Octopus energy and Voltaware project so the service is evolving - good support from both organisations.

20 March 2021
Unprompted review
voltaware.com logo

Reply from voltaware.com

Hi CJ!

Thank you for your review! We look forward to working with Octopus Energy and helping their customers optimise their energy use.

Voltaware Team.

Rated 5 out of 5 stars

Love the Voltware device

Love the Voltware device - given that I'm on Octopus Energy's Agile tariff (variable rate each half-hour calculated from the wholesale market daily) it's really insightful to see what's consuming electricity at the peak time of the day.

25 February 2021
voltaware.com logo

Reply from voltaware.com

Hi Phil!

Thank you for feedback, we are happy that you enjoyed the product. We are constantly improving our insights to help you optimise your energy use.

Voltaware Team.

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