VOLTA CHARGER Reviews 

451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers truly love the reliable magnetic charging cables and handy power banks, finding them to be an essential and convenient addition to their daily device management routines. People frequently mention that the build quality is impressively sturdy and that the team provides wonderfully helpful and responsive customer assistance. Some reviewers were not happy with customer service experiences, mentioning frustratingly delayed email responses, stock shortages, or difficulties getting warranty replacement parts. A few consumers also noted that certain magnetic adapter tips can break easily during heavy daily use or wear out prematurely over time.

What people talk about most

Product

People report positive experiences with product, highlighting the strong magnetic connectors, durable braided... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy, time resilient, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark contrasts in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to use a single... See more

Staff

Reviewers highlight positive aspects of staff, noting that the people working there are great and always go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more

Company replied

Rated 5 out of 5 stars

Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more

Company replied

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(451)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Five stars for Volta Charger's…

Five stars for Volta Charger's innovation! Their magnetic tips make it easy to charge all my devices with one cable. Truly a must-have accessory!Volta Charger has exceeded my expectations! The magnetic connection is strong, and the cables are built to last. Say goodbye to tangled cords and hello to effortless charging!

27 March 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Ananya,

Thank you so much for your feedback! We are happy to hear that you are satisfied with the quality of our products.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Very high quality 🏆

Very helpful when i would change my order. God communication with support and everything resolved fast. Very good service, and all products is high quality. I have tested cables and chargers and working perfect.
highly recommended.

7 February 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Jan,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 2 out of 5 stars

Very slow deliveries and they make it…

Very slow deliveries and they make it very difficult to return and receive refund.
In addition they have a habit of removing negative reviews from their website.

21 October 2023
Unprompted review
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Reply from VOLTA CHARGER

Hello Craig,

We are so sorry for delayed delivery. We partner with third part logistics companies and courier services to handle our deliveries worldwide. Delays can be due to several reasons that are outside our control; from disrupted flight schedules to prolonged custom processes. Unfortunately, we are unable to process refunds on orders that are in transit, but we are always available to help with providing shipment updates. We do not remove reviews from our website as all feedbacks are very important to us, except in cases where they contain inappropriate words.

We really appreciate your support and understanding.

Thank you.

Rated 5 out of 5 stars

Outstanding quality and a next to…

Outstanding quality and a next to nothing customer service. They help you out with anything in a reasonable timeframe.

Great charging system overall best I've experienced so far.

15 February 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Leemann,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

Have ordered my product 9 days ago still not even shipped

Have ordered my product 9 days ago. Havent recieved any shipment details, contacted support 3 time and still have no answer as to when they will even ship my order. customer support says "more than 15 minutes" might aswel say "more than 9 days". Still waiting for a reply. There is no indication on the site orders should be delayed. Severely dissapointed.

14 February 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Robin,

We are so sorry for the delay in fulfilling your order, this was due to stock shortages which we are working hard to rectify. We are currently phasing out old products that are being replaced by upgraded versions, this is a gradual but necessary process. As a company that operates in the very dynamic space of providing fast charging accessories, there is need for us to stay up-to-date with the latest technology in order to keep delivering the best for you and your devices. Please check out our current product lines that are now in stock and ready to ship.

Our sincere apologies for the inconveniences caused.

Rated 5 out of 5 stars

Power to Friends and Family.

Honestly an amazing company with the right intentions of creating products to make juggling the many electronics we come in contact with day to day. Im glad i gave them a chance and its by far the only product for charging i have daily driven. It has been great for long trips and not to mention how adaptable it is to friend and family. No more swapping the charging cable when one kind handles it all. I have been using their products since 2020 and the Spark is by far one of the best things they have made.

3 February 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Kenny,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

I've bought and used a number of Volta…

I've bought and used a number of Volta products over the years, and while I've had the occasional issue, the company and the owner in particular, has been good at making sure they're resolved. This week they did seem to be having some issues responding to their emails within a reasonable speed, but when I reached out to them via Facebook, the issue got sorted out quite quickly. I note another person complained that they were asked for a video of their fault, but given you could easily claim a product was dead when it wasn't and try and get a second one effectively for free, providing some verifiable evidence that the item is actually defective seems perfectly reasonable to me.

29 January 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Barny,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

Terrible customer service - no one communicates!

It took 2 months to receive my order, but what's more, the order was not complete, 4 cables missing... No one reacts on my e-mails, tried to contact them by 3 different e-mails and very politely asked what happened. Still haven't heard back.
I am sorry it is like that, because I like the products and wanted to buy from them continuously. This experience truly tells me not to.

24 January 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Tomas,

Thank you so much for your feedback! We are so sorry for the initial delays with responding to your emails, a core part of our customer service team had just resumed from holidays in the first week of January, so we had a backlog of messages to respond to, all of which has now been sorted, including the issue with your missing cables, as we remain very committed to excellent service delivery.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

VoltaCharge

Adedayo has been really good, kind, patient and giving. Use the cables everyday and the VoltaGo PowerBank is an essential to my EDC. ⭐️⭐️⭐️⭐️⭐️

1 January 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Ken,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Had to cancel and place a new order…

Had to cancel and place a new order because I made a mistake, buying the 60W and 100W cable just to realize that the tips are incomplete. After less than 12 hours or so the order was cancelled by the support and the money was instantly transferred back to my paypal account. And he send me a nice Mail too.

Great support, I gladly write a positive review 👍🏼

PS: I’m not a bot. Just not toxic on the internet and in a good mood 😉

12 January 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Bennet,

Thank you so much for the positive feedback! We are happy to hear that you are satisfied with our product and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

Have been using these products for a…

Have been using these products for a while now between Samsung and apple products. Purchased these particular ones as they worked with both apple CarPlay and android auto. Just got a new iPhone 15 pro max so ordered some new usb c tips. Of course they were out of stock so shipping delayed. However in the interim I checked and they DO NOT work with iPhone 15. I tried to cancel my order. Funny how fast things are sent when you try and cancel. Sent multiple emails with no answer. Don’t waste your money on these products. The cables start as fast charge, but that does not last long and they start working intermittently. Very expensive for poor quality and customer service.

13 January 2024
Unprompted review
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Reply from VOLTA CHARGER

Hello Mandy,

Thank you so much for your feedback! Our sincere apologies for the issues you had. There is a widespread issue with connecting to CarPlay using magnetic cables on the iPhone 15, this seems to be from a glitch that occurred with Apple's transition to USB-C ports in the iPhone 15. So although our cables fast charge the iPhone 15, they currently do not support CarPlay on this particular device. We have already found a solution which is currently being implemented on our new line of cables that will be announced on the website next month.

A core part of our customer service team had just resumed from holidays in the first week of January, which resulted in the initial delays in responding to your emails, but all of this has now been sorted as we remain very committed to excellent service delivery.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Have an awesome day!

Rated 5 out of 5 stars

Would recommend

My husband and I have purchased products from Volta (tips, 200W GAN charger, PD cables, 2.0 cables) on at least 4 occasions throughout 2023 and we can without a doubt say that Volta consistently offers reliable high-quality products - hands down! Towards the end of 2023 two of my orders were significantly delayed, which, to be fair, was communicated on their website (due to high demand). Due to the nature of my delivery, I contact Volta and once prompted the team frequently and transparently updated me on the progress from the factory QA and warehouse restocking stages all the way to order fulfillment/shipment. As customers we are disappointed when orders are delayed but I must be honest and say kudos to the Volta team for how they handled the situation. I would 10/10 recommend Volta and will continue to support them - great product and down-to-earth team

12 January 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Kund,

Thank you so much for your feedback! Our sincere apologies for the initial delays, we had a challenging time with meeting the overwhelming demand from the holiday season, coupled with logistic issues, we are happy for your support an understanding throughout that period. Be assured that operations are now back to normal, as we remain committed to giving you the best charging experience.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Magnetic!!

13 January 2024
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Evl,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our product and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

Delay and delay

I order November.
There is no update 2 week after. I chat in website.
No person only bot.
Still no reply followup again after 3 days.
John reply.
Tell me out of stock but will stock again in 2 weeks will sent immediately after.
It is now more than 2 week still no update.
Still not shipping.
Order show unfulfill in website.

1 November 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Mee,

Thank you so much for your feedback! We are so sorry for the delayed delivery of your order, the past holiday season was really challenging for us as we suffered a logistics mishap that involved the lost of our stocks at sea while in transit from the factory to our warehouse, this resulted in regrettable delays that was well explained to customers with pending orders. This issue has now been resolved and all the backlog of orders, including yours, are being shipped out.

We sincerely apologize for this and remain very grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

This cable are strong and reliable.i…

This cable are strong and reliable.i got few of them.

20 October 2023
Unprompted review
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Reply from VOLTA CHARGER

Hello Samuel,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our product and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 3 out of 5 stars

Used to be a decent company

I bought from them before a couple of times, there were always hiccups but they were alright in the past.

They have yet to ship my latest order, a month and a half passed since I ordered a few cable tips. Safe to say I will not be getting my order this year, if ever. I wrote to support, took them over a week to reply and they assured me I'll get the package this week, yet the order is still not shipped to this day.

Since I ordered I periodically checked the website, the products appear to all be in stock and they continue to have deals, yet they do not ship out older existing orders.

EDIT: I have seen your reply with the lost to sea. There has been NO reach out from support to me explaining this. To the contrary, I have sent 3 or 4 messages to support, in different weeks, from different emails, even from the website form and I was answered only once, saying that the order will be shipped "next week" (2 months ago).

EDIT #2: I have since been contacted by the owner saying that they are short on the tips I ordered, but he can make it up to me by sending me 2 cables which contain tips instead. I accepted the offer, they got to me in about 2 weeks or so. Moreover, they sent 3 cables each with magnetic tips. The customer support also replied, suddenly very helpful and responsive.

Now this is not the first time that things move incredibly slow. If it was, I would have given them the benefit of the doubt. I can't understand how for almost half a year I haven't been replied to, then after I do a chargeback and I write a negative review I suddenly get contacted.

The quality of the products are really good, if only the support & interactions were half as good as the quality...

20 November 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Alex,

Thank you so much for your feedback! We are so sorry for the delayed delivery of your order, the past holiday season was really challenging for us as we suffered a logistics mishap that involved the loss of our stocks at sea while in transit from the factory to our warehouse, this resulted in regrettable delays that was well explained to customers with pending orders. This issue has now been resolved and all the backlog of orders, including yours, have been shipped out.

We sincerely apologize for this and remain very grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

Very good support, despite not being cheap in EU

While they aren't the cheapest option in Europe - nope, not even close - since they don't offer delivery from EU Warehouse delivery, their products are superb and their costumer support ain't bad either. I once had a problem during placing an order and got it resolved satisfactory. I've also supported their Indiegogo campaign and despite making an error (buying two perks and forgetting about one of them) I got my refund for it promptly, despite missing the IndeieGoGo refund deadline.

Will definately continue to support them in the future.

6 December 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Armin,

Thank you so much for your feedback! You will be pleased to hear that we now operate from our EU hub located in the Netherlands and seamlessly serving our customers across Europe with cheaper and quicker deliveries. We appreciate your enormous contribution to our Indiegogo campaign and rest assured of our commitment to serve you better.

Stay charged up!

Rated 5 out of 5 stars

VOLTA has yet to waver my confidence

I have been dealing with Volta from the inception of their first sales of products on indiegogo a few years ago, I can say one thing about this company and its CEO; they astride to insure their customers great support from communication and replacement of faulty equipment. The amount of items i have purchased from Volta over the years has done nothing but given me permanent reassurance that quality of service and product is of a high priority to them. I love their products and look forward to their future projects as huge tech enthusiast and innovation lover. Thanks for the years of consistency Volta and Adedeyo.

11 December 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Tariq,

Thank you so much for your feedback and the outstanding support over the years. We are happy to hear that you are satisfied with our product and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 5 out of 5 stars

I’ve used Volta for a few years now…

I’ve used Volta for a few years now mainly for my iPhone in my car as I was fed replacing my cable every few months. They’re definitely worth it, I do have to change the lighting tip every 6 months or so (mainly as it gets dirty / worn) but replacing those costs nothing compared to having to buy new cable. Their dispatch and delivery is usually really quick and I receive my orders within a week. My latest order which I made on Black Friday is still yet to be dispatched but I contacted Volta today to check and it’s being sent this weekend.
Their customer service is very good, I purchased some right angle cables and one of those wouldn’t work in my car with apple play (usually this happens with normal cables when they’re breaking) - I just needed to send a video of it not working and they sent me a new one. At the time I needed some more cables so I ordered those and they send those out with my replacement so there was no delivery charge.
I also have the Anchor 3-1 charging station, it’s great at charging my apple devices and I’ve just ordered a new one as my partner keeps stealing mine!
All round, a really good company, great customer service and their cables are a good investment!

11 December 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Aimee,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service. Our daily commitment is to keep improving to serve you in the best way we can.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

Rated 1 out of 5 stars

Rubbish company with very poor customer…

Rubbish company with very poor customer service. Said they 'contacted" me within 24 hours. Yes they did, an auto reply with no follow up for over another week. But during that time I still received six more of their selling emails. Now I have to send them photos or a video, don't they have photos & videos of their own shoddy products? I can not be bothered "shooting" a video. The blue light on the charger is on but it does NOT work. What difference is a photo or video of that going to make? More stalling tactics, hoping you will just give up & throw their rubbish away. All the while they continue to pour out more spam, trying to encourage us to buy more of their crap products.

1 December 2023
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello James,

Thank you for your feedback, our customer service representative (Kingsley) responded to your email within 24 hours after receiving your replacement request, kindly check your email. As part of our warranty process (https://www.voltacharger.com/pages/guidelines-for-warranty), we require that a short video of the exact issue is sent to us so this can shared with our product design team, to find ways on further improving on our products and forestalling similar issues. This also helps us to verify these requests to avoid abuse of the process, as some people keep trying to take advantage of our free replacement policy, we are not saying that this is the case here. So we are still awaiting your evidence, once this is sent, we will proceed with assisting you immediately.

We really appreciate your support and understanding.

Have an awesome day!

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