VOLTA CHARGER Reviews 

451
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers had a great experience with this company. Customers truly love the reliable magnetic charging cables and handy power banks, finding them to be an essential and convenient addition to their daily device management routines. People frequently mention that the build quality is impressively sturdy and that the team provides wonderfully helpful and responsive customer assistance. Some reviewers were not happy with customer service experiences, mentioning frustratingly delayed email responses, stock shortages, or difficulties getting warranty replacement parts. A few consumers also noted that certain magnetic adapter tips can break easily during heavy daily use or wear out prematurely over time.

What people talk about most

Product

People report positive experiences with product, highlighting the strong magnetic connectors, durable braided... See more

Quality

Users describe positive interactions with quality, noting that the products feel sturdy, time resilient, and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, revealing stark contrasts in... See more

User experience

Reviewers mention positive feedback about user experience, highlighting how convenient it is to use a single... See more

Staff

Reviewers highlight positive aspects of staff, noting that the people working there are great and always go... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent way of using single cable multiple uses is the Volta Max Cable, I do charge my mac with Volta max cable and same cable goes to my Volta power bank and then my iPhone, only setup required... See more

Company replied

Rated 5 out of 5 stars

I’ve tried a lot of magnetic charging cables, but the Volta MAX 240W is on another level. The build feels super solid, the braided cable looks premium and the magnet is strong and reliable – it... See more

Company replied

Rated 5 out of 5 stars

Fantastic products! And a wonderfull customer service. One of there charging tips once saved my galaxy buds from getting water damaged. Also once had a product get delivered late since it was a preord... See more

Company replied

Rated 5 out of 5 stars

The team and products @ VOLTA CHARGER are GREAT! I am a backer of the Volta-Max cable launch and have been a customer prior to that. Their magnetic cables are awesome and save on device port wear an... See more


Company details

  1. Cell Phone Accessory Store

Information provided by various external sources

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


Contact info

4.1

Great

TrustScore 4 out of 5

451 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(451)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

An amazing Power Bank for the true power user and traveller.

I'm a fan of Volta power banks so when they launched a kickstarter for a MAX charger of 27000mAh with wireless, 3 usb-c and one usb-a, it can charge several devices at the same time including laptops. The quality of the build is exceptional.

For a charger this massive, it's not one you can put in your pocket, but for someone like me who travels and needs to keep devices charged for my job, that little inconvenience is not an issue. Very often plane power doesn't work or isn't strong enough to power my laptop. Now I won't have a problem anymore.

Another winner from Volta!!!!!! I'll be keeping an eye out for future offerings!

4 June 2025
Unprompted review
Rated 4 out of 5 stars

Actual charger is great

Actual charger is great. Unfortunately the magnetic clips for the cables are no good. If whatever you are charging is just sitting there maybe the cord will stay in, but the slightest movement will knock it out. Bad design imo

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Quality. Volta 2.0 USBA cables were obviously designed from the beginning to last. No exceptions. Funny how they outlast cables from tier1 companies that manufacture the actual devices. But technology moves on, and phones are able to charge themselves in under an hour with supercharging. Enter Volta Spark. "Smart" cables that both supercharge when it knows the device accepts it and also slow charges older devices using micro usb without burning out or shorting out a device. Too bad my cables and tips decided to run away with the friends phones when they found out about supercharging. Ok Volta, I'm hooked. Volta Max it is, don't you dare skimp on quality just because they are complaining about the price. Its the internet, that's what a comment section is for, complaining. Keep it up. If it ain't broke, don't fix it. It's funny how your competitors can't catch up, even now...why? Quality.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Well made

Well made. Great product. Congratulations on another successful project go Volta

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Volta has now quick customerservice and…

Volta has now quick customerservice and you can always reach the owner. I just got my Volta Max powerbank and it works perfectly. Still waiting for the cables since they have to come from another hub but had a good experience and quick response from Adedayo, the owner himself explaing what was happening with the hubs and stuff. Would order again

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Volta Go Max power bit of kit

My order arrived for the Volta Go Max Powerbank. Nice bit of kit and plenty of power for all my devices. Ordered extra cables, tip containers and travel plug. All set for future travelling.

24 May 2025
Unprompted review
Rated 5 out of 5 stars

Awesome company!

I have been a customer with Volta for 5 years now.
I got the 2.0 cables, and they still work awesome!
I have backed them to get the new Volta Max cable through kickstarter, and even though there have been a lot of issues with them getting the cables shipped to their hubs, I got the new version of the cable, I can honestly say they are freaking awesome! Fast data transfer speed and super fast charging!
I cannot recommend this company enough!
I had some faulty cables (that's what can happen when you are a early backer of a product), but Adedayo have been more than happy to replace them with no cost to me. So even the customer service is top notch.

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products, superb company!

Very happy with the quality of the products I have received. The cables are very durable and the magnetic tips are extremely convenient.
Support has been great and the owner is very transparent on social media platforms and discord.
Highly recommend volta both as a product and as a trustworthy company.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

I pledged to support the Volta Max

I pledged to support the Volta Max on K8ckstarter. Volta has been very easy to work with. They have been transparent about both good and not so good news.

The thing that impressed me the most is that during fulfillment, a 125% was imposed and Volta absorbed it instead of charging me.

That's the sign of a great company.

16 May 2025
Unprompted review
Rated 1 out of 5 stars

Not Fit For Purpose, Breaks easily and too bulky

I have had the same problem with the new Volta Max Cables twice now where the Tips will break, they are too fragile for normal use and the plastic inside the connector will snap, the Cable itself is too bulky and heavy for the magnets and i have had the usb c connector actually bend under either the weight or heat from charging.

I recieved my Cables from the Kickstarter campaign, which all suffered from a defect with the adhesive not being applied enough to the magnets, the companies solution was to tell people to please be careful removing the Cables and if the magnet falls out to glue it back in.

However, they did replace a Cable and the Tips twice for me but after the tip failed a second time i gave up and asked for a refund as the cables dont work, they wont refund me because i paid through Kickstarter and have ghosted me since, i have sent reviews on their site but they dont seem to be showing up, ive lost trust in the brand and will be going elsewhere.

25 March 2025
Unprompted review
Rated 1 out of 5 stars

Having invested a considerable amount…

Having invested a considerable amount on enough volta charging leads for all the devices in my household, I noticed that some of our leads no longer functioned after 12-18 months. On contacting Volta, originally I was asked to send a video demonstrating the fault in order to help with organising replacements. Having done this, I was disgusted to discover that due to a change in T & C later, the lifetime warranty claimed at the time of purchase was effectively null and void. They did not have any stocks to replace the faulty leads and only offered a discount on the purchase of their latest model. Most manufacturers keep back a stock of previous models for this very reason. For some reason, having already invested in a cable system, I'm somewhat reluctant to invest further in their products.

22 April 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Thank you for sharing your experience. We understand how inconvenient this has been, especially after your investment and loyalty over the years.

At VOLTA, we take pride in building products that last, which is why our warranty policies were designed to support long term use. That said, like many tech companies, we have had to evolve our product line over time to introduce improved durability, faster charging speeds, and compatibility with newer devices. This sometimes means earlier models are no longer in production, not because we do not want to support them but because we have upgraded the internal components and design.

Unfortunately, due to this evolution, we no longer hold inventory for certain older models, which limits our ability to offer a direct swap. Instead, we have offered exclusive discounts toward our newer versions, which are built to last even longer.

We completely understand how disappointing that can feel, especially when you have already invested in a system that worked well for your home. We hope you will consider giving our latest models a try. They are designed with everything we have learned over the years, and we are confident they will serve you well.

Thank you again for your support and feedback. We are always listening and improving.

Rated 5 out of 5 stars

Great customer service

Very caring staff who reply quickly if you have any concerns. I've had some minor issues with parts. As soon as I sent them videos of the parts not functioning, they took my concerns seriously and sent replacement parts quickly. You can tell they're a company that cares.

The actual components are brilliant and charge at the wattages they promise. I'm very glad to have them. The magnetic aspect is genuinely very strong too. Certainly a worthwhile purchase.

23 April 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hi Charlie,

Thank you so much for your awesome review! I’m really glad to hear you’ve had such a great experience with us. We try to make sure every concern is handled quickly, so I’m happy that the replacement process was smooth for you.

It’s also great to know that the products are working well for you and that you’re enjoying the strong magnetic feature! We really appreciate your feedback; it means a lot to us.

If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

Rated 2 out of 5 stars

Ordering process deeply flawed and…

Ordering process deeply flawed and confusing, involving initially three different companies/systems. When the cables arrived, parts of the order were missing (and still are) and other parts were sent but not until I had been accused of dishonestly attempting to get "free stuff" out of them.
Now I have had the cables for a little while and magnets come out of the cables, promised replacements don't happen and parts of the connector break in normal, careful use.
In all, not worth the bother.

Even better...the Micro USB tips ONLY CARRY POWER and NO DATA PINS ARE PRESENT.
So much for universal...

1 March 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hi Jason,

Thank you for reaching out and sharing your experience. I'm really sorry to hear about the difficulties you've faced with your order and the Volta Max cables. I completely understand how frustrating this must have been, especially after everything you’ve gone through.

We take feedback like yours seriously because it helps us improve. I want to acknowledge that the ordering process should have been much smoother, and I truly regret that it left you feeling unheard. Regarding the magnet issue and broken connector tips, please know that we’ve already made improvements to the product and are reinforcing future batches to prevent these kinds of problems.

Although it’s clear we fell short in your case, we’re still here and willing to make things right. If you're open to it, please reach out once more so we can personally review everything and follow through properly this time.

Thank you again for your feedback, it’s helping us do better.

Rated 5 out of 5 stars

Responsive, Dedicated, and Quality

Long time customer, first time reviewer. Volta charger is an innovative, dedicated, and responsive company that I have supported for nearly a decade. Initially it was their attention to small details and product quality that kept me going back for all my charging needs. Recently they have been expanding their product line and renewed their core charging cable technology. I purchased a few of the new cables and had a quality issue with one of the cables. Immediately, I went to the company discord and was able to find resources for fixing the issue myself and directions to contact customer support. After speaking with Volta's CS Rep. Kingsley, I was sent a new cable free of charge. I continue to be impressed by this company, its products, and most of all its people.

7 March 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Togiah,

Thank you so much for your continued support and for taking the time to share your experience! We truly appreciate your loyalty over the years.

We're glad to hear that our product quality and attention to detail have kept you coming back, and we’re even more thrilled that our Discord resources and Kingsley were able to assist you quickly. Customer satisfaction is our top priority, and it’s great to know we could resolve your issue smoothly.

If you ever need anything else, we’re always here to help. Thanks again for being a valued part of the VOLTA family!

Have an awesome day!

Rated 1 out of 5 stars

Avoid this company and its products

Avoid this company and its products.

Purchased the 240W cable, the one sent doesn’t work.

Company won’t respond to emails, and won’t address the issue.

13 March 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Sam,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. We have since reached out to you and have been awaiting your response. Please check your email and get back to us so this can be resolved immediately.

Looking forward to hearing from you soon!

Have an awesome day!

Rated 5 out of 5 stars

I have been using cables of VOLTA since…

I have been using cables of VOLTA since 2019 and these have always been TOP NOTCH. I am going to back every future product of theirs of it fits my requirements.
Big thanks to Adedayo Chris for lending a helping hand always.

11 March 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Ajit,

Thank you so much for your continued support since 2019. We are thrilled to hear that you have had a top notch experience with our products. Your trust in VOLTA means the world to us and we truly appreciate your loyalty.

We will be sure to pass your kind words to Adedayo Chris, he will be happy to hear this. If you ever need anything we are always here to help.

Have an awesome day!

Rated 5 out of 5 stars

Items were delivered wrong, but....

I received my volta max vable with missing tips. After contacting support and a few weeks, I received the correct items. Kingsley was in contact throughout the process. Very pleased with the product and aftersales.

22 February 2025
Unprompted review
Rated 3 out of 5 stars

they were never realistic about their dilevery date !

my order were placed 9/11-2024 and were supossed too be shipped at the end of november.
I recived my order 6/02-2025.
they were never realistic about their dilevery date !

I ordered 6 Volta Max 240W Cable Set's
they are great but one of them broke after a few uses, magnet fell out of the connector.

how they will respond to message about the broken cabel

14 February 2025
Unprompted review
VOLTA CHARGER logo

Reply from VOLTA CHARGER

Hello Lasse,

We appreciate your support and understand your concern about the delay. We're always working to improve our delivery timelines. Regarding the faulty cable, please reach out to our support team, and we'll be happy to assist you.

Thank you for your patience and understanding.

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