Volant Aroma Reviews 3,439

Love the scent, bought both diffuser and oil (spa) and it smells so good with little drops.

I have had my new Volant diffuser for over than a week and it’s working perfectly fine. I love the design and the simplicity of use.

Unfortunately I had to wait more than 3 weeks for my order to finally arrive. 1 point extra, as the product is otherwise good and recommended.

I was not content, i received two oils of the same kind when i had ordered another one that i didn't get. Sleep mist was all empty because it had leaked all over the package during transit.

Update in march 2024: Customer service followed up very well and sent me the oils that were missing from my package. A new sleep mist was sent to me aswell that was leaky like the first one but I was reimbursed. All in all I am happy with the service I got. Thank you.

It's my first time using any essential oil. The experience for the very first time is instantly calming. The diffuser design fits well with all other aesthetics. Overall a good experience with Volant!

Super unprofessional! Nobody replied from customer service and I am still waiting the products.
01/02/24 I finally got the products and they managed to fix the issue.

Hej I am trying to reach out to you volant company you are not answering my email about i didn’t receive my order and I have waited 1 months what are this

I’ve always loved a nice smelling home. With Volant diffuser and their oils I get a sence of wellnes as well. No longer a ”chemical” smell - it’s natural! Love my diffuser, it’s a ten out of ten!

I bought a reed diffuser early Nov. (That I loved)
It arrived very quickly via Royal Mail.
After two months it ceased to work, and was leaking from the light on/switch. I’ve emailed them with this issue. And I’ve had no response. Disappointed customer to a very happy one! I’m happy to now say the company have gone out of their way to ‘make good’ the situation. Communications has been excellent, and eventually we now have a diffuser that works a treat! We are really happy with it. Thanks for your understanding.

I received my item where the product was broken, in addition the package was completely wet. Have been trying to get in touch with Volantaroma, but without success.

Update: The diffuser arrived today, and despite the earlier unpleasant encounter, I must acknowledge that it is aesthetically very pretty and well-crafted. Additionally, the supplied oils are among the best I've ever experienced.

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Very delayed order fulfillment of 2 weeks. Slow and unprofessional customer response.

You are a growing business, and you should expect more sales during the holiday season and can predict staff shortages, you are still advertising pretty heavily but you need to give customers what they are paid for. No warnings about the delays on your website or Instagram.

The experience completely spoiled the original impression of Volant.

Fast delivery, amazing product. Everyone who visits comments the lovely scent.

Delivery took a long time , got a 10ml X-mas blend instead of 15ml (paid for the 15 ml!) mailed Volant about this but after 10 days still no response. Very bad service and communication.
The oils themselves are ver good 👍🏻

Very thankful for the rosemarywater I've ordered. Smells good and hopefully it will give me thicker hair too!
Thank you!

Anitha Marie Greverius

Easy to navigate webpage, easy to order and pay. Shipment went fast.

I love the look of the diffuser, adds to the space wherever you put it! Have had mine for 2 years and it still works great.

I appreciate the quick and friendly feedback.
Recently three of five diffusers did not work anymore. I was asked to explain the problem and to send pictures. As the problem could not be solved, I received three brand new diffusers free of charge. As I did not expect such a „treatment“ I was very impressed and thankful. Therefore I would like to highly recommend this company.

The site was easy to use and offered clear information! Ordering process was simple and the order arrived quickly, in perfect condition, and exactly as described on the site. Diffuser was easy to set up and works well - what a beautiful aroma!! Thank You Volant!

Best essential oils and best diffuser! I just ordered for my family as well.

Amazing and friendly customer service. Extremely helpful and got me what I needed. Orders always arrive swiftly.