You're engineer called to us today Brian was his name, a gentlemen to say the least, what ever your paying him it's not enough! Highly recommend him, there's nothing he doesn't know about his profess... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Vokèra by Riello has been providing heating and hot water solutions for over 35 years. The range today includes domestic gas boilers (combi, system and open vent), gas water heaters and commercial heating solutions.
Contact info
Westcourt Business Park, Callan, R95 PW40, Kilkenny, Ireland
- 056 775 5055
- vokera.ie
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast efficient service
Fast efficient service. Got an appointment much quicker than expected. Email and phone support both good and responsive.
Delighted to give this company a review
As always first contact with head office was friendly and helpful.
Appointment made to suit us, engineer rang when on route and again friendly knowledgeable and professional, took time to explain things which was a bonus
Very efficient and friendly engineer
Very efficient and friendly engineer
Only suggestion would be to make the contact number more obvious on the Vokera website
Excellent service 👏
I was referred to Vokera by my gas installer that couldn't fix my boiler, From the initial call from Margaret to the engineer Niall that fixed my issue in no time, both were friendly and professional. I'll be recommending the company to everybody.
Great service again from Vokera
Great service again from Vokera. They email when the service is due and turn up exactly on time.
Brian was so helpful and professional…
Brian was so helpful and professional he explained everything to me would highly recommend Brian for a boiler service
We were very lucky
We were very lucky. There was a cancellation and we were fitted in. Phil did a great job and explained on my request what he had done.
Great after service support
We had a service on the boiler three months previously (which got the boiler up and running), but the real benefit came when the pressure dropped and we lost the heating. Brian was great in helping (re)explain over the phone how to get the water refilled and the heating working again. Great service.
Good Vokera Service
Brian was our service engineer. Very nice man- knew his stuff. His first call to us. Usually it's Phil. But Brian was extremely helpful and efficient. Boiler working well. Happy. Next year we'll go again.
Super efficient,clear communication & solutions
My second time getting a service from Vokera & I'm well impressed. A boiler that in the past has given me a huge amount of grief as a couple of cowboys installed it is now running like a dream . A recommendation from Brian the service technician to install a magnet filter has ensured the boiler is now doing what it was meant to ...work properly with a yearly service. Efficient service, clear communication & paperwork..I would highly recommend....Thanks Brian
5*****
This is our 2nd experience with this company.
Absolutely brilliant service, amazing staff and so clearly priced, we couldn't be happier and the man that done our job was such a pleasant bloke and
so helpful with advice.
I genuinely couldn't recommend them highly enough.
Had an issue with my boiler and also…
Had an issue with my boiler and also booked a service. Got the service done but unfortunately the issue wasn’t worth fixing but got good advice in what to do when replacing the boiler. Niall has serviced my boiler a few times before and found him excellent and reliable. Yes I would recommend Viridus to service and maintain your boiler
Quick, hassle-free repair
Had an unexpected boiler problem - and contacted multiple RGI approved options. But Vokera had all the necessary parts, at the most affordable price, and quickest turn around time. The repair and service was done quickly, professionally and with absolutely no hassle. Very smooth.
The best
Engineer so helpful very plesent person, explained everything so much knowledge, would highly recommend
I had lovely lad here today did a great…
I had lovely lad here today did a great jod would highly recommend them for there work 😀 👍
Reassuring and professional team.
Niall arrived at the arranged time and explained clearly (in layman's terms!) what the problem was and what remedial action he was talking. The experience from my first encounter made, with Mary, was reassuring.
Vokera Boiler Service by Brian
Just had my Vokera gas boiler serviced and checked out by Brian.
Brian is a gentleman. Took his time to make sure I understood how to use the system and explained how everything worked. He's extremely knowledgeable and went above and beyond answering all my endless questions.
10/10 experience, will be going straight back to Brian and Vokera next time around.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








