The phone works but its voicemail system sucks. You can never talk to a person to work it out. The AI created three tickets and promised someone will get back to me every time, but no one did, it is... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've had this service 2+ years. It was ok until they "upgraded" service in Feb 2026. Now I can not retrieve voicemails, text went away and AI customer support has not been able to give me live support... See more
No customer service only AI agents that don't resolve problem. Also, mobile app does not work and can easily hacked by someone else, so if you are using Text message through this service, your inform... See more
Voiply has charged me 89% tax on my subscription. That is insane and when I asked for explanations, they simply said it's collected by government and they have no control. I am yet to find out which s... See more
Company details
Written by the company
Budget friendly home and business phone service provider. Keep your existing number. Free number porting. We can provide you with the telephone service starting at $8.95/mo. Free Hardware. No Contract Required. 30 Day Risk Free Trial. Free Delivery.
Contact info
301 Grant St, Suite 4300, 15219, Pittsburgh, United States
- (844) 843-4175
- support@voiply.com
- voiply.com
2.1
Poor
289 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Fast service
Fast service, remained in close contact for e tire process, forwarded conversations I had for reference, porting was smooth, audio in Voip is great, costs appropriate & good
25 March 2024
The product arrived timely and was easy…
The product arrived timely and was easy to install.
23 February 2024
The whole process was easy and flowless.
23 February 2024
The complete customer care.
23 February 2024
Well when I first got with you'll
Well when I first got with you'll. It was good accurate and I got my number the same Day or night I applied. Customer service was really good explaining everything some I could understand. Thank you'all so much I Love my Service. and the Equipment did not take long to get here it was easy to hook up.
25 February 2024
This product meets my needs so far and…
This product meets my needs so far and doesn't cost more than it should. I highly recommend this to people who want a home phone but don't want to pay through the nose like others charge.
24 February 2024
I need more help
I got great help, but I am still waiting for All my phone phones to work properly
Some people tell me that they can't get through to me and I can't make outgoing calls on All my phones. I would appreciate more help. Kathy Seibel
23 February 2024
Worst company I have ever worked with
Worst company I have ever worked with!
After the payment they blocked all my phone numbers due to "fraudulent" activity, but they have all the records of our calls that simply show our daily business activities ( we are an experienced dispatch enterprise)
Never work with them
10 February 2024
Unprompted review
Easy setup
Easy setup! Dealt with customer service over a crackling background noise and they fixed it in 10 minutes
26 January 2024
We requested a phone number be ported…
We requested a phone number be ported on the 16th when we ordered the Voiply equipment. The phone still is not working yet. We keep getting told we will be notified when everything is done.
Now in 14 days we will be charged another months fees and still no phone.
26 January 2024
I am satisfied so far with VOIPLY.
26 January 2024
Cheryl 12345678919
29 December 2023
The ease of hooking up the units and…
The ease of hooking up the units and the simple instructions My only disappointment was I thought it would come with a phone but it was not promised my bad
28 December 2023
Everything arrived on time and setup…
Everything arrived on time and setup was easy. The phone system has been working well for two weeks. The only thing we do not like is that you can't access voice messages with your landline phone. They come via email. Although message notification does come via SMS text, you can only send notifications to one cell phone.
25 December 2023
Down time refund
Line went out for a day. Could not make calls or get calls. Do you refund your down time?
30 December 2023
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