VoguePay Reviews 208

Absolutely amazed by the incredible support service I received. Feedback and response time was excellent and had immediate assistance from their online social media platform a.k.a (facebook). After struggling for months and months to retrieve funds from a bogus online trading company, I eventually gave up and tried accepting that I may never see my money again, and took a chance one day to contact VoguePay as a last and final resort to try retrieve my funds I had invested and thought I would never see again, and to my utter disbelieve I got a instant response and was immediately assisted by VoguePay and my refund was retrieved and deposited back to me within an exceptional time frame of 2 weeks as I was informed it would be. I cannot express my appreciation enough for the exceptional service they provided and the financial burden that was lifted off my shoulders when I assumed to never see my money again.

the best service from voguepay, immediate support with best team. i hope best for Voguepay.
with love,
Spriha

Nothing to say, just perfect.
Assistance is quick to respond and very helpful.

Voguepay is not a finnancial company , voguepay is only a merchant who have an internet merchant account and they are using it as reseller .you can check in the The Financial Services Register of united kingdom

voguepay was going good but now it is very very bad company , especially in withdrawals , they keep you waiting for months to get your money and this 100% affect any business , the withdraw fees is very high , now i requested a withdrawal of 190 eur since 20 days without any action from them

i will lanch a website explaining how voguepay is bad company

I hope that this review help firstly voguepay owners to developp their work

For a period of time all was fine, but from sometime they have problems with withdrawal. We change bank details in Aprill and make withdrawal request - they ask us in email to approve it and for security reason ask for bank details again via email. We gave them everything - withdrawal status in dashboard is paid - we waiting for money, after 7 days we still don't get money. Im asking them for bank confiramtion of withdrawal - for it im waiting about 3 weeks ( its terrible that financial company give me that after 3 weeks! ). They give me it without any details that my bank can track this money etc. they give me just note like that "your transfer for XXX to bank details XX and XXX was made in XX month" - nothing more - my bank can't track it. One month we converse via email with support and we got information that mistake was on my side what was totaly stupidity beacuse full of responsibility was on VoguePay we give correct details in Dashboard and via Email. Im still waiting for this - about 75 days it's fck crazy.... but ok, mistake is possible for everyone, sooo now I have 2 pendings withdrawal with about 1 month request date - they ask me after some weeks ( it was 5th July ) to cancel it and request withdrawl again - I do it as they ask. After two days of withdrawal request they write to me that it's already proccesed and will be paid today ( it was 7th July ). OK fine im waiting, one day, two days, three days, four days, five days and still nothing - withdrawal request is still pending so whats going on if they write to me 7th July that they process it and it will be paid in some hours. I write to them 10th July why my withdrawal is still pending, they answer that need 48hours more. OK no problem. after 72hours withdrawal request it still pending.

I do not recommend any company to cooperate with VoguePay - they have terrible withdrawals delays and mistakes. If your company is small they can block all your funds for ekhm... how long? You don't know that, beacuse they do not watch their regulations, terms and conditions.

We need to wait T+5 ( it's fine for me ) and I will quote here VoguePay

"We usually do everything possible to ensure withdrawal requests are paid within 24 hours. Sometimes, it might take up to 48 hours after initiating it. This is based on our terms and conditions."

Wait? Whaaaaaaat? 24h? 48h? Hahahaha - now it's impossible. I don't know what's change in this company maybe EXIT SCAM? - but now they are lost my trust and today im hiding they gateway on my site.

Total lack of responsibility - i don't reccomend at this time VoguePay to any bussiness owners beacuse im not sure that your money will be safe.

Also they block recomendtaions on Facebook.

Bad experience with Voguepay.
First of all, customer support usually needs multiple emails of explanation. They are not consistent. They want proof of service delivery which I provided, 1 time I sent 6 emails with proof and none of them were good enough. After a week they finally accepted.
The second withdraw I sent all backend logs, which they replied it was not necessary, and my request was forwarded to the right department. This was on May 16 and it's now June 9. Whenever I ask why it's taking so long, they always "compliments of the day" and apologize about the delay.

Luckily we were briefly testing with Voguepay and the damage is only €350 or so.

Good luck to everyone dealing with this processor.

Answer to below question: my username is the same as on Trustpilot: "whoamii(at)tutanota(dot)com".
I did contact you via the Facebook chat, but you tell me to send an email to support instead. That I already tried dozens of times. Waste of time and de-installed the chat app again.

*Update: they now ask me why I want to withdraw all my funds (€310) in once, and how I'm planning to handle chargebacks...

DO NOT DO BUSINESS WITH THEM!!

Excellent service with short time, without waiting.
thanks to VoguePay teams

Voguepay took funds from my card which I agreed to but sadly it turned out to be a scam and the firm the money was paid to was not regulated in the UK to take money from me or anyone else. I informed voguepay who are also not regulated in the UK either according to the Bank of England but so far they have not refunded my money or explained how they can trade in the UK. I never questioned about voguepay being a registered company in the UK I questioned it being "regulated" and the Bank of England says not and I have already provided voguepay will full details of my dispute. Can't find any details of "voguepay" as a registered company at companies House so where is it registered and under what name?

Really very good support
Top top top ✌✌

Voguepay remains the best in terms of payout. They release money on time especially if there is no non compliance issue. Keep it up guys

Very good merchant service, we use them on our website taking international payments. The withdrawals to our Europe account are faultless! Their communication is excellent and if ever we have any issues they are resolved quickly! Keep it up guys!

I was experiencing some difficulties setting up Voguepay on my website. I then contacted Voguepay on Facebook, the Facebook guy was alot helpful, he then connected me with their technical team on Skype and I was well attended to until my account was verified. I was overwhelmed with the level of support I received throughout my business account verification process. Keep up the good work.

I had some problems during the verification of the account, but the support solved every problem i had. Fast in every operation i tried.

i try all my cards and still no working always an error or even nothink
i do not know how companies trust this company to make payments ....

Had issues with delayed withdrawal but the support came through.

Sent a refund request to their support over a fraudulent/unauthorized removal of my funds and I got a swift response then in few days less than a week I had my full funds back. I had given up already but voguepay came through.

I use Voguepay to sell my music online.

A friend of mine informed me that voguepay supports sales of digital products online. so I tried to set it up following the steps on their blog last week Friday, and today, i have made 12 sales so far as I share the payment link on facebook and whatsapp to my friends who want to support my career. It has been seamless. Nice solution /voguePay, keep it up

Voguepay is one of the best Payment provider I ever seen. They are very trustworthy because your money is in safe hands. They are always male you happy because they know the value of Money and Value of their Customers. Their Customer support is awesome and very polite and always resolve your issue without making you frustrate. Voguepay is very trustworthy gateway and no body like them. Their fees is very low as compare to everyone. I believe everyone have to come and join Voguepay who wants to grow their business. Who so ever, comments wrong regarding them and given 1 or 2 star, that means they never joined Voguepay and never knew about Voguepay trust.
Entire word, I would like to say Voguepay is world best service provider who provides not only gateway but they provides trust too.

Best Of luck Voguepay!
I hope our relationship will be much longer and strong.