I worked with Vograce for a few years now and i am allways very happy with how the items arrive and look. I happen to have an amazing customer support experience with Jolie for the last weeks. She res... See more
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Vograce is a professional Animation peripheral product manufacturer and supplier for custom keychains, acrylic keychains, acrylic charms, enamel pins, stickers, washi tape, badges, standees, throw pillows, tote bags, body pillows and promotional merchandise. Fast and trusted wholesale and retail services provided.
Contact info
杭州, China
- bgdsale01@gmail.com
- vograce.com
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Amazing service by Minty
I was looking for a particular product and Vograce didn't offer it but the representative Minty offered to try it for me. It came out really well and I appreciate their quite communication as well.
Stickers & Gold Foil Prints
I ordered a lot of stickers and gold foil prints. Shipping by sea took a while, but that was expected.
Frank from customer service has been super helpful!
The prints turned out amazing.
A few stickers were cut weirdly (only a couple of 8000+), overall the quality is great.
Eva is so understanding and ready to…
Eva is so understanding and ready to help, I’m so happy that vograce exist for my small business, I definitely recommand <3
Great staff!!
This was my first time submitting a plush print order and I was incredibly nervous about screwing up--which I absolutely did. The Vograce employee who worked with me, Reese, was beyond helpful, patient, and suggested improvements (which were great ideas!) to make my plush turn out the way I wanted! Absolutely perfect customer service!
The only thing is I ordered a plush with NO keychain attached, but it came with a keychain; however, I'd say this is probably my fault for not double-checking and confirming during the review period.
Product quality was great as always
Product quality was great as always!
Silvia was fantastic! She was a great help when I needed assistance and she communicated with clear and concise language to answer any questions I had. In addition, she was very prompt with her responses and courteous as well. Thank you, Silvia!
Vograce is my go to
Vograce is my go to Manufacturer for convention merch. They pay so much attention to quality and are so proactive with ensuring your products turn out perfectly.
Special shout out to Candy and Ella, the two reps who've helped with my most recent orders and have gone above and beyond
Excellent products and client service
Excellent products and client service! MAtilde really helped me a lot with everything :D
Great quality and good communication
Frank was the one taking care of my order, I really appreciated the quickness of his answers, calm and help. He stayed available when I had questions.
Just received my order today and really happy with it, great quality!
Winnie was very helpful
Winnie was very helpful and quick helping me with exactly what I needed. Very pleased with her support. I’ve always had good experiences with Vograce.
Have ordered from Vograce for years
Have ordered from Vograce for years - they always have a variety of items for decent prices! My rep, Winnie, was very helpful as always - good communication and quick to let me know when problems arise. This time, we ordered lanyards, stickers, ripple wave charms, a variety of buttons, and acrylic coasters. Thanks again for the great work!
Cindy is the queen of costumer service
Cindy is the queen of costumer service 🥰 When you place an order you get a direct contact at Vograce and Cindy has been nothing but helpful regarding issues with the transporter. I'm also always satisfied with the Vograce products.
Una has 5 star service
I had the pleasure of working with Una, they have been very helpful and attentive since day one, looking forward to working with them again next time!
Sylvia was outstandingly helpful and…
Sylvia was outstandingly helpful and professional throughout my whole order, and the items came out just perfect!
Top Customer Service! Top Products!
My experience has been great! I had a lot of questions throughout my first order and Reese has been amazing! Fast replies, always attentive and very patient. Couldn't ask for a better support. My pins turned out PERFECT and I'm making another order soon again with absolute trust.
I needed an urgent order and Mona was…
I needed an urgent order and Mona was so kind and helpful and worked so hard. I received my order in perfect condition and excellent quality and my keychain designs came out exactly like I’d imagined them. Mona gave me updates throughout the process and made it so easy for me to place my order. I really love my keychains and appreciate their hardwork!
Vograce is a gem of a printing service…
Vograce is a gem of a printing service because of its dedication to creatives. My first order was a delight and ever since I have not ceased to be impressed by the quality and care for each project. Moreover, they keep extending what is possible. And as creatives we can fully take our ideas to the tangible. Special words for Cindy, a wonderful customer support lead. She is always helpful and proactive. Thank you Vograce!
Vograce is my go-to!
I've been using Vograce for some time now. Each item has arrived perfectly made, detailed and packaged well. Communication has been wonderful and the shipping times (to Australia) have always been accurate.
looks excellent!
They were very patient with me, and the sticker looks great!
Fantastic Customer Support
Everything arrived as delivered, ahead of schedule! Quality of the totes was above my expectations, and truly the standout was the impeccable customer service and prompt communication with Mathilde. Thank you so much, Vograce and Mathilde!
Alexia is a customer service genius
Alexia has been incredibly helpful from the start, both in getting my order to me fast when I expressed concern for the timeframe I would receive product in, and also in working quickly to get the missing product to me once alerted to it (after I received my order). All interactions with Alexia have been professional and expedient, and I am deeply grateful for their attention to detail and excellent customer service. Simultaneously, the product was perfect upon reception, exactly how I had ordered it and in great condition.
I highly recommend purchasing here and will continue to do so for any photocard and keychain printing needs.
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