Not honoring a refund
I ordered a product that was advertised on the FB page. The product came in not as advertised. Terrible quality and defective. I have been going back and forth with customer service because I do not want this item as it is faulty. I emailed them photos and a video per their request. I paid $46 for this item plus shipping. All they are offering for a refund is $7 or a replacement. I don’t feel a replacement will be any better than what they shipped. And they want me to send this product back to them in China at my expense. They are not honoring their website that says top quality products or their return/refund policy. Be cautious on ordering from this company, or just don’t order at all.








