VO Reviews 

613
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique designs of the products, often highlighting the soft materials and excellent fit. Many appreciate the company's strong ethical values, vegan-friendly approach, and commitment to sustainability. The ordering process is frequently described as smooth, with people noting the fast and prompt delivery service. Conversely, a small portion of people felt that sizing could be inconsistent, with some items arriving either too small or too large despite consulting the size chart, or even receiving the wrong size.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, fit, and design, with many praising the high quality... See more

Quality

People report positive experiences with quality, consistently praising the high standard and durability of... See more

Order

Customers had positive experiences with order, with many finding the process smooth and the products exactly... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the quick and... See more

Ethics

Consumers find ethics to be a positive aspect, with many appreciating the company's commitment to ethical... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

It's great to find a vegan friendly ethical company, and especially brilliant when the items they sell are genuinely well made and high quality. When I received my first item I was so impresse... See more

Rated 5 out of 5 stars

Lovely t-shirt, nice green colour, perfect fit. Received numerous compliments when wearing it at a cosmic themed party 😊 (print on the shirt is planets and such). That, and the company’s sustainabili... See more

Rated 5 out of 5 stars

I hadn't bought from VO before. Loved their easy-to-navigate shop, their ethics/values, and their fully traceable manufacturing process. Quick delivery, great quality tee, and I love that it was c... See more


Company details

  1. Clothing Store

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

613 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(613)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love everything about this company

I love everything about this company
I love everything about this company. The designs, the quality of the product stand the customer service are all top notch. The most important thing for me, however, is their whole ethos. I am a big fan.

31 March 2024
Unprompted review
Rated 2 out of 5 stars

I ordered a shirt as a gift for my…

I ordered a shirt as a gift for my partner. Despite the promises, the shirt was held up in Finnish customs, and I had to pay VAT because the company's IOSS number was incorrect. I investigated the matter with both customs and the company, and the outcome was that I would have to pay the tax again if I wanted to receive the shirt. I received the shirt after paying the tax, but the shirt was torn. Customer service responded quickly and promised to send a new shirt. With customs, the same issue arose again, and despite my efforts, I had to pay the taxes once more. The total cost of the shirt, including shipping and the triple-paid taxes, was over 50 euros. They refunded me 7,72 euros. The shirt feels thin and of poor quality and was definitely not worth the price. My interpretation is that the company does not seem to be very eco-friendly and appears to engage in greenwashing. I do not recommend it, and I will not be ordering from them again.

18 May 2024
Unprompted review
VO logo

Reply from VO

Hey Karen,

We are massively sorry for the customs issues that affected your order! I looked into this for you and I see that you emailed in the receipts for the charges that customs wrongfully requested of you and the team refunded you those charges right away.

Indeed all taxes and fees are paid at the time of purchase and in this case there was a customs mistake but hopefully us compensating you for these fees has made the situation better for you.

We get a lot of positive feedback from our customers about our fabrics and tees and ultimately it is a matter of preference - and if you are unhappy with the tee we would be more than happy to assist you with a return, you can just pop on to Live chat or email customer support and they will provide you with the necessary details to do so.

Best, Katie - Customer Team

Rated 5 out of 5 stars

TShirt Genius!!

I've shopped at VO for so long now. I just love the designs and the quality is brilliant. My t-shirts especially are amazing. They get worn alot and washed alot and they still look brilliant one year on. There's a review saying they are too long so I will say I am 5'8 and they are perfect. I don't like short t-shirts are they aren't and they don't shrink in the washer or dryer. VO also add new lines/designs often and have regular offers and discounts.

14 May 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery and super high quality

Quick delivery and super high quality. I got two hoodies with a really nice print for me and my partner. The quality is really good, the print doesn't fade even after a few washes and the hoodies are really soft and warm. I'm really happy with my purchase.

2 January 2024
Unprompted review
Rated 5 out of 5 stars

I love vegan outfitters

I love vegan outfitters. I always buy the "plant based" t-shirts and sweatshirts. Perfect fit, great quality, quick delivery all the way to the USA. Well priced, and love the wonderful customer service touches.

12 January 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely loved my items

Absolutely loved my items! Such a good cause and a good way to spread the word of love for our animals and fellow creatures.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely love my hoodies got one for…

Absolutely love my hoodies got one for my birthday love it so much I brought myself another one. Almost 5 months later and many washes the black is still black the print is still strong and I'm going to get more.

31 January 2024
Unprompted review
Rated 5 out of 5 stars

Lovely hat

Lovely hat, really love the inner lining and the fit. Very cosy. Delivery was quick and the company was very responsive.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

Quirky designs, great quality

Ordering was very easy. Delivery was quick and the communication was great. When my item arrived it was even better than I hoped. The fabric is so soft and the embroidered design is absolutely beautiful. I will definitely be ordering from Vegan Outfitters again as their designs are wonderfully different, the quality is amazing and the customer service is excellent.

23 January 2024
Unprompted review
Rated 5 out of 5 stars

I've bought a few different tee-shirt…

I've bought a few different tee-shirt and sweatshirts and loved them all. The fit was great and the material lovely on both tee-shirt and sweatshirt. The inside of the sweatshirt was lovely and soft too.
Before purchasing i had a question about sizing and emailed them and received an answer the same day.
Brilliant company.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

It’s pretty nice stuff

Can’t say anything bad. It’s super comfy, shipping is fast, follow up mails are nice and you totally got me with the bag, in which the T-shirts were. Cause I was totally judging you for the plastic bag and than I looked at it and it legit said „don’t judge me, I’m plasticfree.“ :D And it was my second order, cause I liked the first shirt so much. Will not be my last, I guess :D

26 January 2024
Unprompted review
Rated 5 out of 5 stars

I love the products from VO

I love the products from VO. The sweatshirts are so nice and soft inside, and the sizing is correct. The prints stay on and the t shirts are thin and soft.

6 May 2024
Unprompted review

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