VO Reviews 

614
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Products fit well and are of good quality. Happy to finaly not be disapointed by a clothingshop I found on instagram. Delivery could be a bit faster but they are upfront about it so no unpleasant sur... See more

Rated 5 out of 5 stars

Ordering was easy. Delivery was ridiculously quick. The T-Shirts were just loverlie. Exactly the same colour, print, quality and size. (We ordered larger as we use a tumble dryer so they will change a... See more

Rated 5 out of 5 stars

Great choice of clothing. I bought two sweatshirts, one for myself and another for a Christmas gift. Both were gorgeous. The material is beautifully soft and warm and sizing is very generous. Plen... See more

Rated 5 out of 5 stars

"Be Kind to Every Kind! Hi Holly! I really enjoy the sweatshirt, it is super soft and comfy, I actually wore it running the other day and it got a lot of looks! I am actually about to purchase anothe... See more

Company details

  1. Clothing Store

Written by the company

BORN FROM COMPASSION. BUILT FOR THE WILD. VO is an ethical clothing brand for anyone who feels most at home in nature, and believes in protecting it. Our ethical garments are for everyday explorers who understand that the smallest choices can have the biggest impact. Our clothing is built to last, made with respect for people, animals, and the planet.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

614 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(614)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Quality

I bought a zipped hoodie and a watermelon T-shirt (Free Palestine), both a perfect fit and of very good quality fabric. Would highly recommend and I will be purchasing more from VO.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Vegan Outfitters - an excellent company

Vegan Outfitters produce excellent t-shirts with good designs. The material is ethically sourced and they have a scheme for recycling old material. The t-shirt I bought is comfortable and the size is just right. Delivery time is quick too.

1 October 2024
Unprompted review
Rated 5 out of 5 stars

High quality

High quality, delivered quickly. Washes well and a great fit. Very reasonably priced for such high quality too.

20 October 2024
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer care & shipping issues

My package got shipped to Thailand (I'm in Malta, EU) and is now over 2 months late.

I'm not sure who is to blame for the parcel going to the wrong country, but after 2 months of dealing with this I didn't get offered a refund, discount or any form of compensation. The only option they gave me was getting my package resent to me, which they were going to send me the wrong order because customer care looked up the wrong parcel/order number, (I had previously ordered from the Spark Company in March and that is what they weer going to send but I intervened). So I wasn't even going to get my correct order re-sent.

As I write this I still do not have my package. Clothes I ordered for summer will now arrive in winter.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous product and service

Great service and order received with massive thanks as love love love them! Great quality materials super soft hoodie. Wash really well too and I don’t even need to iron the T. Will definitely be buying again!

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Great fit!

Great fit!
I followed the size guide, and the t-shirts I got fits me perfectly :)
The prints look great, and I am very happy with my purchase.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal service

This company has excellent personal service and high quality products. I really appreciate the great service they provide which I haven’t experienced from anyone else in a long time! I shall certainly be purchasing from them again..

15 September 2024
Unprompted review
Rated 5 out of 5 stars

I'm happy with my t-shirts

I've bought two t-shirts: one as a gift for a neighbour and later on, one for myself. We were both pleased with our t-shirts. They are soft, wash well and keep their shape and are long enough.

22 August 2024
Unprompted review
Rated 3 out of 5 stars

Great designs, awful quality

Great designs, but the clothing quality is awful. Anything white is completely see-through. Material is super thin and feels like it could just fall apart.

8 July 2024
Unprompted review
VO logo

Reply from VO

Hey Hannah!

Thank you so much for taking the time to leave such constructive feedback about the fabric material you weren't particularly pleased with... 🙈 We genuinely appreciate your comments as they help our young team understand what matters to our customers the most, and the team looks through any reviews we receive, and doesn't take any of the less glowing feedback lightly!

Ultimately we get a lot of really positive feedback about our garments, and especially their soft material... So this might simply be coming down to personal preference and taste. Yet we do keep any comments like this on a list to bear in mind for future product development - for example, even though a lot of our customers love a thinner, lightweight fabric, we'd totally look to add some heavier fabrics in the future for those that don't.

Our team is constantly looking to tweak and improve, so while we didn't totally impress you this time, we still hope we can find a solution for you here!

We wish you would have emailed customer support or come on to our Live Chat and let us know so that we can find a solution for you - so if the item is not worn or washed please reach out so that we can assist you in returning or exchanging it

Bests,

Katie

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