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VNumber Reviews 

357
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff members for offering exceptional support, ensuring that all questions are answered clearly and professionally. People consistently highlight the outstanding customer service, emphasizing how polite, caring, and responsive representatives are when solving various issues. Reviewers also note that the user experience is smooth, allowing them to quickly get virtual phone numbers up and running without unnecessary delays. Some reviewers were not happy with initial configuration challenges, mentioning that the setup process can feel complicated or that incoming messages sometimes take a while to arrive.

What people talk about most

Staff

Consumers find staff to be positive, highlighting that team members are consistently kind, patient, and... See more

Service

Clients share positive opinions on service, frequently expressing appreciation for the excellent support and... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as kind, patient,... See more

User experience

Reviewers mention positive feedback about user experience, noting that the platform is very easy to use and... See more

Response time

People report positive experiences with response time, frequently praising the super fast and responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was referred by my cousin from Brasil to this App and I decided that could be my way to connect to Brasil to accept SMS from business overseas. I didn’t had much time when I first try it and I give... See more

Company replied

Rated 5 out of 5 stars

Today I opened an account with 011 Global/#Vnumber and Darío helped me out during the process. He has been very helpful and easy to reach via WhatsApp, email and phone call whenever I had a questio... See more

Company replied

Rated 5 out of 5 stars

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling interna... See more

Company replied

Rated 5 out of 5 stars

...VNumber provide a US phone number that you can receive SMS, but also calls for 50 minutes a month for only 7,99$. In addition you can have real support with real humans in the call center helping... See more

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

VNumber is a virtual phone number service that helps people stay connected—no matter where they are in the world. Whether you're an expat, digital nomad, international student, retiree, or running a global business, VNumber gives you a reliable way to keep your phone number and receive important calls and SMS messages, even if you’ve moved abroad. With VNumber, you can choose or port a number from countries like Israel, the USA, Canada, Mexico, Brazil, and more coming soon. Customers use VNumber for many reasons: to keep in touch with loved ones in their home country, to receive bank or two-factor authentication codes, or to maintain a consistent business line while working internationally. Our app allows you to manage calls, receive SMS, and stay in control of your number—all from your mobile phone. Plans are affordable, flexible, and easy to set up. Plus, our support team is available in English, Hebrew, and Spanish to assist you. Whether it’s personal or professional, VNumber ensures that you never miss a call or message that matters. 👉 Learn more and sign up today at www.vnumber.com


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

357 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(357)

214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am glad that we have such a service…

I am glad that we have such a service 011Global, thank you very much Nicole!

10 December 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 🙌
We’re really happy to hear you’re enjoying the service, and Nicole will be thrilled to know her help made a difference.
We appreciate you being part of the VNumber family! 🧡

By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

Good experience with Karla

Good experience with Karla

3 December 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the awesome review! 🌟
I’m really glad to hear you had a good experience with Karla — she always does her best to help our customers feel comfortable and taken care of.

If you ever need anything, we’re here for you anytime.
By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

He overcame

So far, my experience with vnumber has been satisfactory, I'm thinking of upgrading to a higher-end package later.

29 November 2025
VNumber logo

Reply from VNumber

Thank you so much for your review! 😊
We’re really glad to hear that your experience with VNumber has been great so far. Whenever you’re ready to upgrade, we’ll be more than happy to help you choose the package that fits you best.

If you ever need anything, we’re here for you!

By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

Excellent service

First, I was very pleasantly surprised that they got back to me. Second, the representative who called me was professional, courteous, helpful, and very patient.

1 December 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear that our team was able to get back to you quickly and give you the professional, patient service you deserve.
If you ever need anything, we’re always here to help!

By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

Great Support | Product Works as Intended

Had a couple issues setting up, but support was great (their customer support hours are limited, but it worked perfectly). After setting up, I could do exactly the tasks I wanted, from calling internationally to using the purchased number to receive international SMS. My banking life in the United States just got much easier due to VNumber / 011 Global. Congrats Team!

21 November 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the amazing review! We’re really happy to hear that everything is working perfectly for you and that our team was able to help you get set up smoothly. It means a lot to know that VNumber and 011Global are making your banking and international communication easier — that’s exactly why we’re here!

If you ever need anything, we’re always here to help.
By the way, we also have a Refer-a-Friend program in case you know someone who could benefit from the service.

Rated 5 out of 5 stars

It really woks well

It really woks well, we have received calls and SMS without problem

9 November 2025
VNumber logo

Reply from VNumber

Thank you so much! 😊
We’re really glad to hear everything is working well and that you’re receiving calls and SMS without any issues.
By the way, we also have a Refer a Friend program — every friend you refer who signs up gives you a free month of service.
If you already know friends or relatives who need this service, feel free to send us their names to customer service and we’ll take care of the rest for you.
Thanks again for choosing us!

Rated 1 out of 5 stars

It doesn't work.

It doesn't work.

16 November 2025
VNumber logo

Reply from VNumber

Hi, thank you for your feedback.
We’ve been trying to reach you several times to understand what happened and help you, but every call is going straight to voicemail, and our messages are not going through. Without being able to contact you, it’s very hard for us to check the issue on our side.

Please reach out to us at support@vnumber.com
or via WhatsApp at +1-954-231-2500 so we can look into this right away and make sure everything is resolved for you.

Rated 5 out of 5 stars

Excellent experience Miriam guided me…

Excellent experience Miriam guided me throught the whole process with very clear information and was very fast to respond and kind in the process. Would highly recommend the service to anyone that needs it.

15 November 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! 😊
We’re really happy to hear you had such a smooth experience and that Miriam guided you so well. She truly cares about giving clear information and quick support, and your feedback means a lot to us.

We appreciate your recommendation and we’re always here if you need anything in the future. 💙📲

Rated 5 out of 5 stars

A++ Company

I must tell you you are extremely fortunate to have such a talented, charismatic ,knowledgeble, multilingual, yet humble and pleasant woman as Yanina on your sales staff. She accomplished everything I wanted efficiently and seamlessly. It is employees such as her that generate referrals and expansion from satisfied customers.

10 November 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for sharing your experience! 🌟
We completely agree — Yanina is truly exceptional, and we’re very proud to have her on our team. It’s wonderful to hear she provided you with such efficient and pleasant service. Your kind words and recommendation mean a lot to us! 🙏

— The VNumber Team

Rated 5 out of 5 stars

Moti our service representative is very…

Moti our service representative is very helpful, always available and finds solutions to any problem.

2 November 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you for your great feedback! 🌟
Moti always goes the extra mile to help our customers, and we’re glad to hear you appreciated his support.

Rated 5 out of 5 stars

Great customer support

Great customer support, I had some issues while setting up my account, they called me and went through the whole process until everything was working properly.

30 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for the 5-star review! 🌟
We truly appreciate you taking the time to share your experience. Our team works hard to make sure every customer gets the best support possible, and it means a lot to know you’re happy with the service.

We’re always here if you ever need help again — enjoy your plan! 😊
— The VNumber Team

Rated 5 out of 5 stars

Karla

Excellent attention Karla!

29 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thanks so much for your review! 🌟
We’re happy to hear you received great service from Karla — she truly does an amazing job!

— The VNumber Team

Rated 5 out of 5 stars

Adorei o atendimento

Adorei o atendimento! A Cristina foi super simpática e me ajudou em tudo. Muito obrigada pelo ótimo serviço!❤️❤️

23 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much! 💙 We’re so happy to hear Cristina gave you such great service — she’ll love to see your kind words! – VNumber Team

Rated 5 out of 5 stars

I would like to give a special mention…

I would like to give a special mention to the public representative, Moti Zaraja. A pleasant guy and a true professional.

21 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thank you so much for your kind words! We’re thrilled to hear about your great experience with Moti — he truly is a professional and always goes the extra mile for our customers! 😊⭐️

Rated 5 out of 5 stars

Great service

Great service! The customer support solves my problem really fast ! Outstanding

20 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thanks a lot! We’re so glad the VNumber team could help you quickly 🙌😊

Rated 5 out of 5 stars

KAREN THE BEST OF GLOBAL011

Karen was SUPER friendly,she was patiance with me and she fixed all my problems

17 October 2025
Unprompted review
VNumber logo

Reply from VNumber

We totally agree — Karen really is the best! 😄 She’s got that mix of patience, magic, and superpowers that solves everything! Thanks for the awesome review!

Rated 5 out of 5 stars

The support the kindness and really…

The support the kindness and really easy solutions that Carla gave me, made a enjoyable experience

16 October 2025
Unprompted review
VNumber logo

Reply from VNumber

🌟 Thank you so much for your kind words! We’re thrilled to hear that Carla made your experience so enjoyable 🙌 Her kindness and quick solutions truly reflect what we aim for every day at VNumber — simple, friendly, and reliable service! 💙📱

Rated 5 out of 5 stars

Excellent customer service from sales to implementation of the service

Knowledgeable and professional customer service. Seamless support from sales through installation of the service

14 October 2025
Unprompted review
VNumber logo

Reply from VNumber

Thanks a lot for the amazing feedback! 🙌
We’re so glad to hear everything went smoothly from sales to setup — that’s exactly the kind of experience we aim for every time! Appreciate you choosing us and welcome to the VNumber family! 🌍📱

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