While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What a wonderful company to deal with if you have any problems with your mobile. My phone was stolen and helped me get my data back and online. Why go elsewhere when it's on my doorstep? Very competit... See more

Rated 1 out of 5 stars

you're guys just piece of sh**t. I was several times trying to recover my acc, all the times you ware asking for numerous kinds of information, I was sending photos of my id, current position, but sti... See more

Rated 1 out of 5 stars

WATCH OUT! . . . Big Brother & Dear Leader Putin is watching! Ignorance of the Russian law is no excuse, so don't you dare go around breaking any Russian laws or anything. These pro-Putin creeps WILL... See more

Rated 1 out of 5 stars

A bunch of low-life thieves and liars. Until now, 4 weeks after the order was placed, nothing but lies. That chief of monkeys, Ryan, plays stupid and says there was no order in place until I presente... See more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

260 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely Trash

This website is honestly the worst I have ever been to. Not even three hours ago I made an account on my iPhone through my Safari browser. I tried to log back in, and it wouldn't let me. I had to change my password and it finally let me in. Recently, I tried to log in on my family's computer and it wouldn't let me log in at all, whether I changed my password or not. I tried to make another account with my Facebook, using my mom's phone number instead of mine. I was logged out instantly. I tried logging back in and it was an absolute fail. Not to mention, this site is exactly like Facebook, it's just an exact copy. Honestly, I would rate VK -5 stars, way below 0. It's that horrible.

23 April 2020
Unprompted review
Rated 1 out of 5 stars

Dear Leader Putin Is Watching

WATCH OUT! . . . Big Brother & Dear Leader Putin is watching! Ignorance of the Russian law is no excuse, so don't you dare go around breaking any Russian laws or anything. These pro-Putin creeps WILL demand proof of identity after they suspend your account based, more likely than not, on the flimsiest of excuses. Then give away your identity to the dangerous dictatorial Russian State. Feel free to reveal your true identity to them, but be warned, you WILL be vulnerable to having your identity stolen! And any information which you submit can and WILL be used against you! Only an ignoramus would ignore this warning at his or her own risk.

2 December 2019
Unprompted review
Rated 1 out of 5 stars

Do not trust this site

Do not trust this site. Any personal information you give them with you used against you. They are running many sites for travel, computer support. You are going to end up in India. Unless it is a fortune 100 company there, I will not trust anyone with my information there.

4 December 2018
Unprompted review
Rated 5 out of 5 stars

I like this website

I like this website. It's much better than its well-known American equivalent. The media section is implemented much better, and overall it seems less politicized.

31 August 2018
Unprompted review
Rated 4 out of 5 stars

One of the best sites!

The site for my Takarazuka and Sera Myu addiction. The music and videos are really much! They seem to have everything! Always room for improvements, that's why the four stars instead of five.

28 July 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look