Vizion Finance Reviews 

717
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 645 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and always available to answer questions. Consumers highlight that the entire financing journey is managed smoothly, making what could be a stressful situation completely effortless and straightforward. However, some reviewers noted minor hiccups or issues with the identification verification system during setup. A few other people also felt that communication could occasionally be difficult or unresponsive when trying to reach support during busy periods. Despite these occasional hurdles, individuals remained largely satisfied with the overall assistance provided.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that team members are consistently helpful,... See more

Service

Clients share positive opinions on service, highlighting that the entire process is smooth, quick, and... See more

Customer service

People report positive experiences with customer service, highlighting outstanding support and professional... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting a smooth, straightforward, and... See more

Response time

Customers had positive experiences with response time, highlighting quick action and fairness. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely guys from Vizion finance. Were polite and friendly and got in touch literally minutes after agreeing to purchase a vehicle. Your monthly payments are obviously connected to your individua... See more

Company replied

Rated 5 out of 5 stars

If you are looking to get a car on finance. Vizion is the way to go. Taylor was an absolute star from start to finish. Not your typical finance agent. Never pushy and understood what I was look... See more

Company replied

Rated 5 out of 5 stars

We recently bought two cars on finance through Aryan, and the whole experience was outstanding from start to finish. He was incredibly helpful, professional, and always available whenever we had q... See more

Company replied

Rated 5 out of 5 stars

Charlie .G made what could’ve been a stressful finance process feel completely effortless. Professional, knowledgeable and genuinely supportive throughout, he explained everything clearly and always m... See more

Company replied


Company details

  1. Car Finance and Loan Company
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

At Vizion Finance, we believe that everyone deserves access to fair, flexible, and transparent vehicle finance — no matter their credit history. As a trusted UK finance broker, we specialise in helping customers secure car finance that suits their individual needs, whether they’re buying their first car, upgrading, or refinancing an existing agreement. What sets us apart is our commitment to customer care. Our dedicated team of finance specialists takes the time to understand each customer’s circumstances and explain everything clearly, so you always know exactly where you stand. From your initial enquiry to driving away in your new vehicle, we're with you every step of the way. We work with a wide panel of trusted lenders, giving our customers access to competitive rates and a greater chance of approval. Whether you have excellent credit or have struggled in the past, we do our best to find the right deal for you — quickly and with zero hassle. At Vizion Finance, we’re not just about finance — we’re about people. Your journey matters to us, and we’re proud to have helped thousands of customers drive away happy. Trust us to go the extra mile — because your satisfaction is our success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

717 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(717)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ali my brother he really helped me…

Ali my brother he really helped me getting everything done so smoothly. A big shoutout to Ali for all his support and efforts.

1 July 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Ali made the whole process so smooth for you. It's wonderful to know his support and dedication made such a positive difference to your experience.

I'll make sure Ali sees your kind words and your well-deserved shoutout.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very helpful and always keeping in…

Very helpful and always keeping in touch with the process customer service is tops

4 July 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team helpful and that they kept you updated throughout the process. Providing excellent customer service and clear communication is something we take great pride in.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had a smooth and easy experience with us. Making the finance process simple and hassle-free is exactly what we aim for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

The whole process was made clear and…

The whole process was made clear and easy to understand from start to finish. I was kept informed at each and every stage.
This made it far less stressful than it could have been,
would highly recommend.

4 July 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the whole process clear and easy to understand from start to finish. Keeping our customers informed at every stage and making the experience as stress-free as possible is exactly what we strive for.

Thank you for your recommendation and for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Aryan helped me sort the finance on my…

Aryan helped me sort the finance on my new car, He made everything so quick and easy and nothing was too much for him. Couldn’t recommend them enough, I’d use them again and recommend vizion for anyone looking to secure finance.

4 July 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave such a fantastic review, we really appreciate it.

We're delighted to hear Aryan made the process of arranging your new car finance so quick and straightforward. It's wonderful to know he was always on hand to help and that nothing was ever too much trouble.

I'll make sure Aryan sees your kind words.

Thank you for your recommendation and for choosing Vizion Finance. We look forward to helping you again in the future.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Josh Brian Wahinya was amazing

Josh Brian Wahinya was amazing; he got me the best deal, saving me £113 a month.
Always kept me informed and sorted it in less than a day.
Thanks, Josh and great service

3 July 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Josh Brian Wahinya provided such an outstanding experience. It's fantastic that he was able to secure a deal that saves you £113 a month while keeping you informed throughout and getting everything sorted in less than a day.

I'll make sure Josh sees your kind words.

Thank you for choosing Vizion Finance, and we're pleased we could help you achieve such a great outcome.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Imara K was very helpful and got the…

Imara K was very helpful and got the finance arranged within an hour!!!!

2 July 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Imara was so helpful and managed to arrange your finance within just an hour. Providing a fast, efficient, and hassle-free service is exactly what we strive for.

I'll make sure Imara sees your kind words.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Perfect service

Our broker Hannah did everything possible to ensure we were happy with our vehicle and couldn’t be more happier with her service

2 July 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Godfrey provided such great support throughout your journey. From helping you search for the right car to keeping you updated every step of the way until you drove away from the dealership, it's fantastic to know you felt well looked after.

I'll make sure Godfrey sees your kind words.

Thank you for choosing Vizion Finance, and enjoy your new car.

Best wishes,
The Vizion Finance Team

Rated 1 out of 5 stars

Horrendous lack of customer care.

Horrendous lack of customer care.
I was offered an expensive extended warranty when I financed my car but never received any information whatsoever as to how to access that warranty in case I needed.
I've been requesting that for over 01 month now over emails and calls and nobody replies.
This is so utterly disrespectful. I do not recommend this company.

30 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave your feedback.

We're sorry to hear that you've been unable to obtain the information you were looking for and understand how frustrating that must be.

Unfortunately, we're unable to identify your case from this review alone. We certainly wouldn't expect a customer to be left without a response, and we'd like the opportunity to investigate what has happened.

Please contact us directly with your agreement details so we can look into this as a priority and ensure you receive the information you need regarding your warranty.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Godfrey was very helpful and was…

Godfrey was very helpful and was totally involved from the first moment when I told him the car I was after and helped search for the car and kept in constant contact throughout from finding the car to leaving the dealership with the car

28 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear Godfrey provided such great support throughout your journey. From helping you search for the right car to keeping you updated every step of the way until you drove away from the dealership, it's fantastic to know you felt well looked after.

I'll make sure Godfrey sees your kind words.

Thank you for choosing Vizion Finance, and enjoy your new car.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Amazing support staff

Amazing support staff . They got me exactly what I wanted thanks. Amara was brilliant.

27 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you received amazing support and that we were able to help you get exactly what you were looking for. It's wonderful to know Imara provided such a great experience throughout the process.

I'll make sure Imara sees your kind words.

Thank you for choosing Vizion Finance.

Rated 5 out of 5 stars

amazing.

absolutely outstanding, smooth process and AMAZING costumer service.
Ali sorted everything out for me and explained the ins & outs of anything i needed, never had such a smooth process and a lovely person in finance!! would recommend him to everyone looking for help with finance and will definitely get back in contact again in the future.

28 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave such a fantastic review, we really appreciate it.

We're delighted to hear Ali provided such an outstanding experience. Making the finance process smooth, explaining everything clearly, and ensuring customers feel supported every step of the way is exactly what we strive for.

Your kind words mean a great deal, and I'll make sure Ali sees your feedback. I'm sure he'll be delighted to know he made such a positive impression.

Thank you for your recommendation and for choosing Vizion Finance. We look forward to helping you again in the future.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

They are reliable and have got good…

They are reliable and have got good customer service

28 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found us reliable and that you received great customer service throughout your experience.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great from start to finish

Great from start to finish. Looked after me every step of the way. Made getting the van i wanted easy.

24 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you had a great experience from start to finish. It's fantastic to know you felt supported every step of the way and that we were able to make getting the van you wanted a smooth and straightforward process.

Thank you for choosing Vizion Finance, and we wish you all the best with your new van.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you enjoyed working with us and found the whole process easy from start to finish.

Thank you for choosing Vizion Finance, and we hope to assist you again in the future.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I did not need to follow up on my…

I did not need to follow up on my first call. Aryan particulary become part of my family during the process. He handled my file like the professional he is.
I wouldnt fault the company in any ways.
Aryan travelled with me from start to finish and checked on me after the whole process was completed.
Do the same to others of your customers Aryan has you done to me. Much appriciated.
Regards

24 June 2026
Unprompted review
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave such a wonderful review, we really appreciate it.

We're delighted to hear you had such a positive experience with Aryan. It's fantastic to know he supported you from your very first call through to completion, kept in touch throughout the process, and even checked in with you afterwards. Providing that level of care and professionalism is exactly what we strive for.

Your kind words about Aryan mean a great deal, and I'll make sure he sees your feedback. I'm sure he'll be delighted to know he made such a lasting impression.

Thank you for your trust in Vizion Finance. We wish you all the best and truly appreciate your recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very helpfull with great customer…

Very helpfull with great customer service

23 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team helpful and received great customer service throughout your experience with us.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very fast and smoothly transition

Very fast and smoothly transition

23 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear the process was fast and went smoothly for you. Making car finance straightforward and hassle-free is exactly what we aim for.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Real easy and quick process and made…

Real easy and quick process and made sure I was updated all the way through it .

22 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the process quick and straightforward. Keeping our customers updated every step of the way is something we take great pride in, so it's wonderful to know you felt informed throughout.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

They were professional

They were professional, understandable, & friendly. They explained everything & set everything out clearly whilst being friendly.

21 June 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

We're delighted to hear you found the team professional, friendly, and easy to deal with. Making sure everything is explained clearly and that customers feel comfortable throughout the process is very important to us, so it's wonderful to know that was your experience.

Thank you for choosing Vizion Finance.

Best wishes,
The Vizion Finance Team

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