Vivimari Reviews 49

I bought the reversible khaki jacket with the olive and blue leopard print which is great quality- really warm - I absolutely love it! I would suggest size down as they do run big. I bought the bucket hat to go with it.

I then bought the rain poncho to go with the hat……Sent this back! For £89 I expected something better than a rain poncho from Alton Towers! Incredibly poor!

I’m still giving 5 stars as the reversible jacket is my Best Buy of 2025!

Great service - quick response to my question about my order, and very happy with the rain coat (the quality and design are great!). Definitely value for money.

I ordered a poncho, it took quite a while to arrive. Unfortunately I found it to be enormous and although the quality was ok I certainly didn’t think it was worth the price. Decided to return it - the process was overly complicated and extremely slow, I had to chase up by email three times before I received a refund. The original postage plus return was charged at £9 so all in all it was an expensive and disappointing experience. Absolutely would not order from them again.

Absolutely delighted with the quality and product.

I purchased a rain poncho from Vivi Mari primarily for travelling. The poncho design is good and it easily fits over other outerwear and a backpack. It folds up nicely and has a pouch to store it in. All good to easily pack.
The material is flimsy and blows around in a light breeze but this keeps it light for packing.
Unfortunately, the product I bought leaked badly on the shoulder seams. My shoulders and down my arms on both sides were soaking wet after walking in the rain on a short hike.
I contacted Vivi Marie customer service asking for help and advice on how to waterproof the seams.
I was asked to send photos of the seams, inside and out. They told me there was nothing wring with the seams so they could not help me. This is a bold statement given the seams let in copious amounts of water.
I then asked if they could send me some waterproofing tape so I could put another layer on the seams. They said they could not send tape or help me in any way.
This is not how I expect to be treated after paying more for the product than warranted by the quality and having worn it once to find it is not fit for purpose. If I can’t rely on it for protection from rain the poncho is of no other use.
Consequently, I cannot recommend this product and suggest you spend slightly more and buy from a proven rain garment provider.

It’s not waterproof. Just walked 30 mins in moderate rain and I am very damp.
Nice design, light and easy to pack. But if it’s not truly waterproof it’s not really useful in anything other than a light shower.

I ordered and received the waterproof poncho promptly. I like the design and the fact that it's lightweight. I've used it a number of times in the last 18 months. I particularly find it useful in Winter as an extra waterproof layer in heavy rain over a less waterproof anorak. It should be perfect in summer as comfortable rain protection on a hot day however it is not fully waterproof, so although it is better than nothing, it does let some rain through and I'm am left in slightly damp clothes. I like that it fits over a small backpack and so keeps backpack and handbag protected but why doesn't it offer better rain protection? For the price I'm disappointed about the level of rain protection but for everything else about the design I'm happy.

Absolutely helpful and professional! Bought a few items from the UK and was surprised how easy it was to return an item (I’m to large 😂) and that I didn’t had to pay any return fee.
The quality and look of all items are brilliant 🤩 and I will definitely order again as I love the ethos of the company too. ❤️

The design is great but quality and price ratio is definitely out of proportion. Raincoat fell apart after second wear, for 89€ it’s really disappointing.

The rucksack is nice...except that any tiny bit of rain will collect - and stay - in the front pocket. It's officially not waterproof (as the snotty, highly unpleasant customer service will remind you) but I have never had a zipper that leaky. I still use the product, just empty the pocket at any sign of drizzle.

I like the gilet or body warmer . Like the lining & the pattern , ofcourse you can wear it both ways . Like the zip & the high neck line . All in all it's a lovely piece.

Lovely product, packed well and arrived quickly. This is the second waterproof as I always receive compliments when wearing them.

The raincoat is just ok. It was thinner than expected and I didn't love it so because of the hefty price tag I decided to return it. Now I've emailed on six occasions and Vivimari won't reply or help. I've started the returns but can get no postage label. Six emails and no returns is just rude and unnecessary. I will not be stuck with this £90 raincoat. I want to return it!!!!!

Excellent service from start to finish. The products are absolutely gorgeous and the quality is fabulous. Would highly recommend.

Shitty quality, not suitable for 1-2h walks

Really good quality garment, I love it!

Vivimari has become my go-to for everyday bags and outerwear... I first purchased their padded grey bag in size small last year, and literally haven't used any other bag since, so I decided to also get the mini teddy bag as soon as it came out a few weeks ago...it is so elegant, versatile and light - and of course I love the sustainability of these products too! I also have the reversible bomber vest in pale olive and sand, and am so impressed with its quality, warmth and design. Simply beautiful. 100% recommend!!!

Very quick delivery to the UK and because my basket was over £100 I had no delivery costs. I bought a raincoat which looks like I expected it to look and I have since been getting loads of comments on the high street. And then I also bought a large padded bag which is my best travel companion. I have now got the gilet on my xmas list.

I have just received the raincoats that I ordered for our children and they are very practical and look like good quality. The order process was straight forward and the items arrived very quickly. Might be getting some Xmas presents from here..

I’m still waiting for my rain coat , I keep emailing them with no replies at all , I’m a very sad customer. I ordered it on the 3rd of October. I live in France.