Great experience with Vivid Gold! I recently bought a PSN wallet top-up for my PlayStation Plus subscription, and the code was delivered quickly and worked perfectly. Fast, reliable service—I would de... See more
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I like how easy it is to access your website and also how reliable your help contact info is. First time I wanted to buy from you guys I had to get some proof you were legit. Your helpline assisted me... See more
The user interface was simple enough and easy to use which made the process of getting and buying a particular item very easy. The codes for gift cards are also delivered instantaneously, unlike some... See more
Company replied
The online platform works seamlessly to make purchases. Have been dealing with vivid gold for a while now; from buying PS store credit frequently to a racing chair and kit. No disappointments to date... See more
Company replied
Company details
Written by the company
We provide “alternative” payment rails for digital content purchases via Q-Commerce platform of digital gift cards to consumers in Africa.
Contact info
No 2, ABC Court, Mukuyu Road, Off Northern Bypass, Marurui - Thome, Nairobi, Kenya
- +254724925236
- digital@vividgold.africa
- vividgold.africa
4.7
Excellent
227 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Reply from Vivid Gold - Gift Card Marketplace
Thank you for the kind words.
We’re glad you appreciated our speed, transparency, and honesty. Your support keeps us motivated, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
Thank you for your feedback.
We understand pricing is an important factor. We are currently reviewing our supply chain to secure the best rates this year, so we can continue offering reliable service and value to our customers.
We appreciate your support, stay golden ✨🎮
Reply from Vivid Gold - Gift Card Marketplace
We truly appreciate your loyalty over the past 8 years. Here’s to many more years together.
Definitely Give Them A Go
Been a customer with them for a while, now and I find their website easy to use never had an issue with their payment platform, plus they have such a super responsive team. I'd definitely recommend them.
31 July 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for being a loyal customer and for sharing such kind words! We're glad you've had a smooth experience with our website, payment process, and support team. Your recommendation means a lot to us, we’ll keep delivering the gold standard you deserve!
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the kind words! Always a pleasure to serve you, glad we could deliver, as usual.
Reply from Vivid Gold - Gift Card Marketplace
Kindly avoid sharing misleading reviews. Both orders placed under your email address ending in ******658@gmail.com and mobile number ending in ***912 were delivered instantly upon receipt of payment.
Use data instead of WiFi while making purchase
They are nice
And they own up to there mistakes instead of arguing
2 June 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much for your kind words! We truly believe in taking responsibility and making things right, no excuses, just solutions. We're glad you had a positive experience with us. Hope to serve you again soon!
Very Reliable shop
Very Reliable shop. Excellent services, Amazing products & customer friendly prices
31 May 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much for the wonderful feedback!
We’re glad you enjoyed the experience and appreciate your support.
It was easy and fast to buy.
31 May 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you! We're glad the buying process was smooth and quick for you. Looking forward to serving you again soon!
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the kind words! We're happy to hear our quick response made a positive impression. Always here to help!
Kindly improve on the delivery of the…
Kindly improve on the delivery of the codes..other than that..all is well keep it up....
31 May 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the honest feedback! We truly appreciate it and will work on improving the code delivery process. Glad to hear everything else was great, thanks for the support.
It was very fast and easy
1 June 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you! We're glad your experience was quick and hassle free. We look forward to serving you again!
Reply from Vivid Gold - Gift Card Marketplace
Thank you! We're so glad you had a great experience it means a lot to have you as a customer. Welcome to the community!
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much! We're glad you found our service fast, efficient, and reliable.
Reply from Vivid Gold - Gift Card Marketplace
Thanks for the feedback! Glad to hear you had a good experience. Noted on the pricing, we’re always working to offer the best value, stay tuned.
A Hidden Gem
Very easy to navigate..and also the mpesa option to load the wallet is extremely helpful...
4 April 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much! 🙌 We're glad you found the site easy to navigate and that the M-Pesa wallet option came in handy. If you ever need help or have suggestions, we’re just a message away!
Reply from Vivid Gold - Gift Card Marketplace
Thank you! We're glad your order reached you on time. Always here to make sure your gaming never skips a beat!
Reply from Vivid Gold - Gift Card Marketplace
Thank you! We're thrilled you had a great experience. Always here to serve you better.
Reply from Vivid Gold - Gift Card Marketplace
Thank you so much! We're really glad you had a great experience, your happiness is what keeps us going! Looking forward to serving you again.
Everything is fine except sometimes
Everything is fine except sometimes, it refuses to change currency. And the drop down menu in the PlayStation section glitches at times
31 March 2025
Reply from Vivid Gold - Gift Card Marketplace
Thank you for the honest feedback! We’re glad everything else is working well, and we truly appreciate you flagging the currency switch and PlayStation menu glitch. Our tech team will look into it right away to make your experience even smoother. Stay golden and keep gaming!
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