Vivian Health Reviews 

439
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 152 reviews, most reviewers were somewhat happy with their experience overall. Consumers appreciate the user-friendly platform, finding it extremely easy to navigate and search for various travel nursing assignments all in one place. Many people highlight helpful and responsive recruiters who genuinely assist them smoothly throughout the entire job placement process. However, some customers also noted receiving persistent and unwanted text messages and phone calls regarding completely mismatched job openings. A few other people also felt that certain recruiters were unhelpful, failed to properly read resumes, or simply provided poor follow-up. Others mentioned difficulties with inaccurate details and unhelpful responses when trying to secure actual contracts.

What people talk about most

Staff

Reviewers mention ambiguous feedback about staff, as opinions on recruiters are sharply divided. While some... See more

User experience

People report positive experiences with user experience, highlighting how easy the platform is to navigate... See more

Service

Consumers find service to be ambiguous, with reviewers expressing both high appreciation and deep... See more

Website

Users describe ambiguous interactions with website, while some reviewers praise the platform as a good and... See more

Customer communications

Clients share profound frustration regarding customer communications, noting they are bombarded with constant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was easy to use but even though I have a resume uploaded I had to list my work experience. Should be one or the other not both.

Company replied

Rated 5 out of 5 stars

This app makes things a whole of a lot easier. After my car accident to an assignment in Pennsylvania and a contract getting cancelled due to low census. They made finding my next job easy. I was able... See more

Rated 5 out of 5 stars

I found myself unemployed so a friend turned me on to Vivian. Within an hour I had completed my profile and was submitted to three jobs of my choice. Within 48 hours I was made an offer and obtained... See more

Rated 5 out of 5 stars

I have been blessed to be connected with a travel agency so on top of submitting and requesting the information needed to obtain a next travel assignment. And they stay on top of current roles and pos... See more


Company details

  1. Employment Search Service

Written by the company

Vivian Health (formerly NurseFly) is transforming how the healthcare industry hires. As the leading jobs marketplace that serves healthcare professionals first, Vivian Health empowers a broad range of healthcare professionals to find jobs they love across many types of healthcare work, including staff roles, per-diem shifts, local contracts and travel positions. Built on intelligent matching, transparent information and the widest selection of job opportunities, over 1.9 million healthcare professionals turn to Vivian to find their perfect job. For employers, Vivian Health helps fill roles faster than traditional recruiting practices and at a fraction of the cost, helping alleviate labor shortages in healthcare.


Contact info

3.7

Average

TrustScore 3.5 out of 5

439 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(439)

138 reviews in the last 12 months

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Rated 5 out of 5 stars

Return to travel nursing

When I decided to travel again a week ago, I was referred to your agency by one of my coworkers. She travels frequently as a first assist, she told me she couldn’t recommend Vivian enough!

She was totally right, my recruiter Scott has been nothing short of phenomenal, he’s on top of his game; reaching out to me whenever I’ve needed it helping me get all the required information as I haven’t traveled as an external traveler since January 2023. He’s very informative and has let me know many times that he is here to help whenever needed, and in no way has been overbearing or pushy like I’ve experienced with other agencies in the past who I haven’t used for that reason.

I’ve only used one agency before that I won’t name here, but even though I haven’t started a new contract yet; thus far of the experience has been outstanding and there’s no way the other agency can even compare in my opinion.

23 April 2026
Vivian Health logo

Reply from Vivian Health

Thank you for sharing your experience! It sounds like you had a wonderful experience with your recruiter! Scott will appreciate it if you put in a good word for them in our Employer Reviews page (under Resources).

Rated 4 out of 5 stars

Great for overall information of the job market

Vivian is great for getting a ‘feel’ of what job is open or currently taking applications and also to have an idea of what companies are offering. The platform can get overwhelming really quickly with multiple recruiters and Vivian’s AI texting and emailing you all day everyday.

29 April 2026
Rated 2 out of 5 stars

Website is a pain to use

Website is a pain to use. For one, when conversing with an agency or company, the app is constantly repeating itself. You will respond to the app and then the actual person will get back to you. The AI feature is annoying. Also when you are searching for a job and put in your state in the filters, every state comes up. I used 'local' and filtered by location. It still shows every state. You have to scroll each listing to find your state. Very poor experience.

26 January 2026
Unprompted review
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Reply from Vivian Health

Hello! We appreciate your honest feedback and we sincerely apologize that our platform hasn't served you as we intended. The AI Assistant is part of the conversation to help gather information for your recruiter to review later, as well as provide information on the requirements that the facility needs for submission.

Regarding Browse Jobs- could you please reach out to our support team using the ‘Contact Vivian’ button and provide context or screenshots of what happens when you use these specific filters? We haven’t been able to replicate the issue on our end, so we’d like to see how it appears on yours.

Rated 3 out of 5 stars

A lot of recruiters put pay rate and…

A lot of recruiters put pay rate and when you apply, they give you a reduced rate. no honesty

1 April 2026
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Reply from Vivian Health

Hello Tiwaah. We appreciate your honest feedback and we're sorry for your recent experience on our platform. We do not tolerate bait and switch on Vivian. Can you please reach out to our support team using the 'Contact Vivian' button to provide context or examples of these inaccurate postings?

Rated 3 out of 5 stars

Feels like all the interactions are…

Feels like all the interactions are digital.

9 April 2026
Vivian Health logo

Reply from Vivian Health

Hi Diane! Can you please reach out to our support team using the 'Contact Vivian' button to provide context on what happened with your job search on Vivian, as well as any suggestions that you may have so we can provide a better experience for candidates?

Rated 2 out of 5 stars

Too many recruiters

Too many recruiters! I don't want anything further north than austin

3 April 2026
Vivian Health logo

Reply from Vivian Health

Hello Esteban. Thank you for your feedback and we sincerely apologize that our platform hasn't been serving you as we intended. Can you please reach out to our support team using the 'Contact Vivian' button so we assist you with your search?

Rated 2 out of 5 stars

Too many old listings or bait and…

Too many old listings or bait and switch recruiters/agencies.
Too many unsolicited messages.

3 April 2026
Vivian Health logo

Reply from Vivian Health

Hello! We appreciate your honest feedback and we're sorry for your recent experience on our platform. We do not tolerate bait and switch on Vivian. Can you please reach out to our support team using the 'Contact Vivian' button to provide context or examples of these outdated and inaccurate postings?

Rated 4 out of 5 stars
Vivian Health logo

Reply from Vivian Health

Thank you for your feedback and we're glad that you landed a contract thru our platform! Please check out our VIP program and submit your first pay stub to see if you're eligible for a financial reward!

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