Viva Naturals logo
Visit website

Viva Naturals Reviews 886

•
TrustScore 1.5 out of 5

1.5

Natural Foods Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... See more

Rated 1 out of 5 stars

Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... See more

Rated 2 out of 5 stars

i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... See more

Rated 1 out of 5 stars

I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... See more

Company replied

Company details

  1. Natural Foods Store
  2. Pharmacy
  3. Wellness Center

Information provided by various external sources

We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.

Contact info

1.5

Bad

TrustScore 1.5 out of 5

886 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great product and excellent customer…

Great product and excellent customer service! My Wife received a bottle of Krill oil for women that contained several open capsules rendering the Krill oil unusable. Customer service quickly sent out a replacement bottle which we received very quickly.

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Absolutely my favorite

Absolutely my favorite, most reliable brand of organic oils now! They absorb in immediately, and truly bring me beautiful skin and hair! Without the MLM of another brand, this company truly keeps their prices down, so we benefit. Love this Company, and coming from the naturopathic field, I highly recommend this ethical Company!

5 November 2019
Unprompted review
Rated 5 out of 5 stars

Dependable Supply

The auto renew provides us with the Viva Naturals krill oil without fear of running out or forgetting to renew.

5 November 2019
Unprompted review
Rated 4 out of 5 stars

good product, excessive packaging

I’ve been taking Viva Naturals krill oil for two years now and am happy with the product. When I received my latest shipment, I was dismayed to see all 6 bottles enclosed in two layers of bubble wrap. In this plastic-clogged world, this seems excessive and unnecessary. In a nutshell, happy with the product and customer service, hate the packaging.

3 November 2019
Unprompted review
Rated 5 out of 5 stars

Have been taking Viva Natural Krill Oil…

Have been taking Viva Natural Krill Oil for over a year now and it has improved my cholesterol and lowered my blood pressure where as I I can now take a lower dose of my meds. Viva Kill Oil ,when I take 2 capsules everyday has improved my joint pains. I have tried other brands but they did not produce the same results as Viva and the capsules were to large.

30 October 2019
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! Not fishy at all (and I’m very picky). It’s also very concentrated so the dose is small.

30 October 2019
Unprompted review
Rated 3 out of 5 stars

9 days!!!!!

Excellent product but it took 9 days to get here!!!

30 October 2019
Unprompted review
Viva Naturals logo

Reply from Viva Naturals

Hi there, thanks for taking the time to leave your review! I am sorry to hear of this experience. Typically, orders take 3-7 business days to arrive. This means weekends are excluded, and that is maybe why your order took a bit longer to arrive and, again, we sincerely apologize.
Please feel free to contact us at anytime at customercare@vivanaturals.com and we're happy to help. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look