This is a Canadian company and although I live in Canada, the order ships from the U.S. After more than a month, I still hadn't received my order, and the Shop tracking was not updating. After they ad... See more
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Went back and forth 4 times about shipping and Karen refused to answer a question regarding shipping information. They use Shop/Shopify that wants access to scan your email. I was asking if there was... See more
i ordered the triple strength omega 3's 180 count and take 2 a day, they lasted just over a month. i wasn't paying attention on the length of time between ordering. 2nd time i ordered viva naturals tr... See more
I havent received my package after almost 2 weeks. i got 2 tracking numbers and both don't work. I didn't get much help from the stuff either who seems not to understand or may be not care about the... See more
Company replied
Company details
Information provided by various external sources
We believe ingredients are perfect just as Mother Nature made them. Discover organic food, supplements, beauty & essential oils just for you.
Contact info
100 Sheppard Ave E. Suite 700, M2N 6N5, Toronto, Canada
- 1-800-921-8482
- customercare@vivanaturals.com
- vivanaturals.com
1.5
Bad
886 reviews
Hasn’t replied to negative reviews
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Buying their Krill Oil for years
When there are any problems, calling customer service is generally a way to get timely satisfactory results.
12 October 2019
Unprompted review
Great product
10 October 2019
Unprompted review
Was very helpful and knowledgeable
10 October 2019
Unprompted review
Love these products!
9 October 2019
Unprompted review
You DID send me a free coconut oil.
You DID send me a free coconut oil.
But it does have an expiration date in the same month I received it...
And you promised to get back to me with info within 48 hours.... and it was definitely longer than that.
But, you DID send me a free coconut oil.
So thanks -- 3 stars!
8 October 2019
Unprompted review
Reply from Viva Naturals
Hi Janelle, thanks for your review! I am so sorry in the delay with getting back to you, and I sincerely apologize that your coconut oil had such a short expiration. I would be happy to send you a replacement if you could please contact me at customercare@vivanaturals.com.
Thank you. :)
Katrina
Viva Naturals
MCT at a fair price
the products are great. Shipping is quick also. I have purchased the MCT oil 2 times from them and it has been great. Noticed they now carry the MCT powder and have placed my order for that as well.
4 October 2019
Unprompted review
Quality product at good value price
4 October 2019
Unprompted review
Great customer service and great…
Great customer service and great products!
4 October 2019
Unprompted review
I've taken Viva Krill Oil for years on…
I've taken Viva Krill Oil for years on my doctor's recommendation and love the product.
2 October 2019
Unprompted review
Best of the best.
There is no better MCT Powder on the market.
I had to try another brand when Viva Naturals was not available, no comparison.
So glad that through the website I'm able to order auto-ship.
I really do believe that I look forward to my morning cup of coffee and my last cup of tea at night because of this powder.
2 October 2019
Unprompted review
I am past age 70 and have been taking…
I am past age 70 and have been taking the Viva Krill Oil s for years -- I still can run miles and can ride and train Horses and give lessons to people of all ages to ride and I can do all my own farm work --I live alone. I give much credit to the Krill oil --Viva. My mother at my age was walking with a walker and never left her house alone---so I am doing something to better myself.
2 October 2019
Unprompted review
Great Products
So far we haven't found a product from Viva Natural that we don't like or that has disappointed us.
30 September 2019
Unprompted review
Love your vitamin c
Love your vitamin c! Great quality excellent product
28 September 2019
Unprompted review
Viva natural has been my choice for…
Viva natural has been my choice for over the past 3 years. I love everything about the company and the product Is better than most other products out there and a very reasonable price viva naturals is my choice for life.
28 September 2019
Unprompted review
I really like this product have been…
I really like this product have been purchasing it going on 3 years, and plan to in the future as well.
Thank You
28 September 2019
Unprompted review
Fast Response from Customer Care
28 September 2019
Unprompted review
Good quality product for a good price
27 September 2019
Unprompted review
Shipment not received...!!!!
Received a notification for the shipment, but more than a week and no sign for delivery.
Tried tracking the shipment with the provided number, but the number is not valid!
Sent a mail complaining about not receipt of shipment, received a mail apologizing, but without a solution...!
Very bad experience...!!!!!
27 September 2019
Unprompted review
Reply from Viva Naturals
Hi Ahmad, thanks so much for taking the time to review!
This is Katrina from Viva Naturals. Once again, I do apologize for this experience and assure you I am working closely with our team to get you an updated tracking number. I can confirm that it was shipped on 9/20/2019, so it's on it's way to you! As a note, international orders typically take 7-10 business days to arrive. I will send you the updated tracking number as soon as possible and, in the meantime, I have discounted your order for the delay.
Thank you again. :)
Rapid service!
26 September 2019
Unprompted review
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