I bought a nail clipper from Viva Instruments and couldn’t be happier with it. The quality is outstanding — sharp, precise, and easy to use. Delivery was fast, and the packaging was neat and professio... See more
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Review summary
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What people talk about most
Reviews shaping this summary
First order with Viva instruments was very easy, product arrived quickly, very well packaged. Excellent quality equipment and does exactly what it says. So pleased I decided to use this British compa... See more
Company replied
We were looking for the best scissors for cutting podiatry felt. The combination of thick felt with strong adhesive on one side made this difficult with conventional scissors. The Vivainstruments scis... See more
I don't normally write reviews but on purchasing my Toenail Nipper Clipper VP107 felt I had to. I found it to be of a very high quality manufacture, easily handled, extremely sharp and accurate and ce... See more
Company replied
Company details
Written by the company
Viva Instruments is a trusted manufacturer and supplier of premium chiropody/podiatry tools, manicure/pedicure instruments, and professional hair shears. Designed for clinicians, salons, and stylists, our products combine precision craftsmanship, durability, and ergonomic comfort—all at competitive prices. Experience the Viva difference: quality you can trust, delivered reliably.
Contact info
Unit 18 - 26 Greenhill House, Greenhill Crescent , WD18 8JA, Watford, United Kingdom
- 020 3488 0546
- info@vivainstruments.co.uk
- vivainstruments.co.uk
4.7
Excellent
299 reviews
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Replied to 100% of negative reviews
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First Time Purchase with Viva: Happy Customer
This was the first time I had used Viva Instruments. They had a good range of products and were happy to provide some advice (quickly) by email. I was happy with both purchases and there were no problems with delivery. Success!
31 May 2023
Nail cutters are fine
Nail cutters are fine, seem good quality with a superior spring and locking system, that both work well. I expected them to be a little larger but, no quibble.
Royal Mail delivery service was very poor -an email after 9pm apologising for non delivery, and then came on a Saturday when indicating, 'next working day' which is not explained anywhere. I was therefore out expecting a Monday delivery. If I was Viva I'd change the delivery service.
29 May 2023
Reply from vivainstruments.co.uk
Dear customer,
Thank you for your detailed review and we are sorry you have had a problem with Royal Mail delivery. We will raise this issue with Royal Mail and work with our delivery partners to avoid delays and miss disruptions.
Many thanks
Viva Instruments
Well made and easy to use
Well made and easy to use. Safety clip was really difficult to release when I received the clippers and now the clip will not return to its lock position. The clip is too short.
30 May 2023
Reply from vivainstruments.co.uk
Dear Christopher,
Thank you so much for your review and we are sorry about the issue you have highlighted. You may have not received the locking/unlocking instructions with your order please follow the link below to our video guide for releasing or locking the latch.
https://youtu.be/Z2Evy-9GCdM
If you still find it hard to lock or unlock please get in touch with us and we’ll be happy to help.
Many thanks
Viva Instruments
quick delivery and tool excellent performed as described
quick delivery and tool excellent
27 May 2023
Reply from vivainstruments.co.uk
Dear Jean,
Thank you so much for an excellent review.
Many thanks
Viva Instruments
Reply from vivainstruments.co.uk
Dear Christiane,
Thank you so much for an excellent review.
Many thanks
Viva Instruments
Easy to order and pay
Easy to order and pay. Precise delivery times given and adhered to. Great transaction - thanks!
26 May 2023
Reply from vivainstruments.co.uk
Dear Martin,
Thank you so much for an excellent review.
Many thanks
Viva Instruments
This is the second item I have bought
This is the second item I have bought. I don’t normally write reviews but the quality of both items has been exceptional
26 May 2023
Reply from vivainstruments.co.uk
Dear Ged Short,
Thank you so much for leaving us a review.
Viva Instruments
Good prompt service
28 March 2023
Reply from vivainstruments.co.uk
Dear Sue,
Thank you so much for leaving us a review.
Viva Instruments
Well made and arrived on time
30 April 2023
Quick prompt service
29 April 2023
Reply from vivainstruments.co.uk
Dear Carlos,
Thank you so much for leaving us a review.
Viva Instruments
Placed an order and a few days later it…
Placed an order and a few days later it was delivered. Was kept up to date regarding when it was dispatched and when to expect it. Received the order and was delighted by the quality of the instruments. Highly recommended, prompt delivery, great products. Excellent.
25 April 2023
Reply from vivainstruments.co.uk
Dear Graeme,
Thank you so much for an excellent review.
Viva Instruments
Thus is the second time I've used this…
Thus is the second time I've used this company , they are efficient and the quality is really good
24 March 2023
Reply from vivainstruments.co.uk
Dear Helen,
Thank you, for an amazing review. We look forward to serving you again.
Viva Instruments
Very disappointed with the cuticle…
Very disappointed with the cuticle scrissors I bought. They just pinch up the cuticles but don't cut at all. They have sent me a replacement that is the exact same rubbish. I won't be ordering from them anymore 😒
Edit! This company goes above and beyond to make things right, and customers happy. I've received another scrissors that is better than before. Customerservice is brilliant. I've changed my rating because of it.
16 March 2023
Unprompted review
Reply from vivainstruments.co.uk
Dear Anna, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. Our products undergo several quality control checks before being delivered to customers, however, this one regrettably slipped past those checks and failed to live up to our standards.
Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance we'll be in touch via email and solve the issue.
Thank you,
Viva Instruments
Quick delivery
29 March 2023
The nail clippers are fantastic
The nail clippers are fantastic. They do the job like no other thank you.
24 March 2023
Good Service and reasonable price
Good Service and reasonable price. The only problem is that the clippers required a a good deal of force to cut the toenails. I have reasonably strong hands, but they would not work for everyone.
28 February 2023
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