I ordered a bottle of specialty shampoo because my hairdresser stated this was the best for my hair. I ordered online from the company located in Brazil. It was $50. Well about 3 long, long, weeks la... See more
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Vitta Gold truly is an exceptional company! Since the day I reached out to the brand for information they have been so helpful in every avenue! Now working beside them as a certified partner, I wouldn... See more
Company replied
I am a hairstylist with 8 years experience who have been specializing in hair surgery for the past 4 years. I’ve tried countless proteins from all over the world until I stumbled upon Vitta Gold prote... See more
Company replied
I followed them on IG for a while to see their results and make up my mind to invest in them or not. Best decision was to reach out and get few of my questions answered. Francisco not only did AMA... See more
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Company details
Written by the company
Vitta Gold Cosmetics® on Trustpilot: Your Partner in Professional Hair Transformation. Trusted by Independent Hairstylists and Salon Owners in 70+ Countries. Elevate Your Expertise with Top-Tier Solutions. Join Us and Shape the Future of Haircare. The #1 Partnership Program for Independent Hairstylists, Hairdressers and Hair Salon Owners. Contact us now.
Contact info
R. Teófilo Braga, 17 - Jardim Nossa Sra. Auxiliadora, Campinas - SP, , 13075-390, Campinas, Brazil
- +5519983532348
- marketing@vittagold.com
- vittagold.com
3.9
Great
126 reviews
Hasn’t replied to negative reviews
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First time experience turned perfect
This is was my first time applying protein to myself. The instructions are so easy to follow and the result is good. I’d suggest it for you and I’d buy again in the future.
12 August 2024
Reply from Vitta Gold Cosmetics
Hello Rita,
Thank you for sharing your experience! We're delighted to hear that your first time applying our protein treatment turned out perfectly. It's great to know that you found the instructions easy to follow and that you're happy with the results. We truly appreciate your recommendation and value your support.
He has a problem with the product.
He has a problem with the product.
The product will not work for me twice and that is a negative for me
I got a bad comment from the customer and I will send you the comment
24 June 2024
Reply from Vitta Gold Cosmetics
Hello Abdlah,
We’re sorry to hear that the product didn’t perform as expected. Thank you for bringing this to our attention. To better understand the situation, could you please provide details on the technique used and the equipment involved during the process? We are fully available to cooperate and resolve this issue in the best possible way.
We’re here to help.
Silk protein treatment
Very good product! Amazing results. Soft, silky and straight hair. Love it!
5 August 2024
Reply from Vitta Gold Cosmetics
Hello Rita,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’re enjoying the Silk Protein Treatment and that it’s delivering such amazing results. Your satisfaction means a lot to us, and we’re grateful for your support. If you need any assistance or have any questions, please don’t hesitate to let us know. 😊
love this product
love this product, recommend no harm leave my hair shinny and smooth no bad smell easy to apply .. this is my second purchase.
12 August 2024
Reply from Vitta Gold Cosmetics
Hello Shymaa,
What a joy to receive your feedback! Thank you for choosing us again and for your positive recommendation. If you need anything or have any questions, we’re here to help! ✨🤍
Excellent very very good the product
24 July 2024
Reply from Vitta Gold Cosmetics
Hello, Juana!
It’s great to hear that you’re so satisfied with the product! Your feedback means a lot to us! If you need anything or have any questions, we’re here to help. Thank you so much for your support and trust! 😊
Reply from Vitta Gold Cosmetics
Hello, Manjiri!
We're thrilled to hear that you find it wonderful! Your positive feedback truly brightens our day. If you need any assistance or have any questions, we're here to help ✨✨✨
Good goods
Good goods. Very good customer service and fast shipping. I recommend dealing with them. They are trustworthy
3 July 2024
Unprompted review
Reply from Vitta Gold Cosmetics
Hello, Abdul!
Thank you so much for your wonderful review. We're thrilled to hear you had such a great experience with our products and customer service. We're always here to provide the best for you. Thank you for trusting us, and we're here whenever you need us. 🌟
Thank you for fast delivery
Thank you for fast delivery. It is the best keratin.
But honestly I don't like the new bottle of product.the head of bottle does not work very well and liquid of product comes out from from everywhere of head not just the hole.
Thanks anyway 😊 🌹
19 June 2024
Reply from Vitta Gold Cosmetics
Hello, Nahid!
Thank you so much for your feedback and for acknowledging the fast delivery and quality of our keratin. We’re sorry to hear that the new bottle didn’t meet your expectations. We’ll definitely take your comments into account to make improvements. Your input is very valuable to us! Thanks again for your trust and for sharing your thoughts with us. ✨🤍
order received damaged.
order received damaged.. reached out to vitta gold ., they promised to resend product then disappeared.. Ripp off .. no replacement just ignored me after lying to me
18 June 2024
Reply from Vitta Gold Cosmetics
Hello, Nicole!
I hope you're doing well. Please reach out to us through our communication channels. We’re here to assist you in resolving this issue as best as we can. We apologize for the inconvenience, as this does not reflect our standard of quality. Thank you for bringing this to our attention.
Reply from Vitta Gold Cosmetics
Hello! Fatma!
Thank you for acknowledging the quality of our products. We're thrilled to hear you’re pleased. If you need anything else, we're here to assist you! ✨🤍
Excellent Product!
I’m beyond impressed by how quickly my order was shipped living outside Brazil. I bought the entire combo: shampoo, conditioner, protein, mask and the leave-in and I’m amazed by these products. Certainly I will buy more in a short time. I highly recommend these products! Thank you! Tisha
20 May 2024
Reply from Vitta Gold Cosmetics
Hello Tisha!
We're thrilled to hear that you’re impressed with the speed of our shipping and that you’re loving the entire combo of products. Your recommendation means a lot to us, and we’re excited to continue serving you in the future. Thank you so much for your kind words and support! If you need anything else, we’re always here to help. ✨🤍
Very poor product no result
Very poor product no result. Product was open. I am trying to return but they are not responding me. These times I am very disappointed. My client was not satisfied. They are sending now bad quality. I stop to buy this products.
22 February 2024
Reply from Vitta Gold Cosmetics
Hello,
We sincerely apologize for the situation you experienced with our products. We deeply regret the inconvenience caused and appreciate you sharing your experience with us.
Please contact us at support@vittagold.com. Rest assured that your issue will be handled promptly and resolved to the best of our ability.
Once again, we apologize for the inconvenience and look forward to serving you effectively and satisfactorily in your next interaction with us.
Good product
23 February 2024
Reply from Vitta Gold Cosmetics
Hello,
Thank you so much for your positive feedback! We're thrilled to hear that you are satisfied with our product. Your satisfaction is our top priority, and we appreciate your support.
Best regards,
I received my products damage never get…
I received my products damage never get any refund or a replacement talk to vitta support and nobody answers I send pictures of the products without the tops and nothing inside they where spill inside of the box
15 February 2024
Reply from Vitta Gold Cosmetics
Hello,
We sincerely apologize for the negative experience you had with our products and customer service. We apologize for any inconvenience caused.
To resolve this situation in the best way possible, we kindly ask you to contact us at support@vittagold.com and provide more details about what happened. We assure you that your issue will be handled with priority, and we will do our best to offer a satisfactory solution.
Thank you for your understanding and the opportunity to address this situation.
Best regards,
I loved it and my hair became smooth
I loved it and my hair became smooth, like silk, and a more beautiful color than before. Thank you 😘😘😘😘
2 January 2024
Reply from Vitta Gold Cosmetics
Hello,
Thank you for your positive review and for sharing your experience with us! We are delighted to hear that you loved our product and that it delivered such satisfying results for your hair.
Our goal is always to provide products that meet your expectations and deliver real benefits. If you need more information or assistance, please don't hesitate to contact us. We are here to help.
Best regards,
Very good service and very good and…
Very good service and very good and high quality
27 November 2023
Reply from Vitta Gold Cosmetics
Hello,
Thank you for your positive feedback about our service and for recognizing the high quality of our products. We are committed to providing exceptional service and premium quality products to meet your needs.
Best regards,
Reply from Vitta Gold Cosmetics
Hello,
Thank you so much for your positive feedback and the love you've shown for our products! We're thrilled to hear that you're enjoying them.
Our team is dedicated to creating high-quality products that meet our customers' needs, and your satisfaction is our ultimate goal.
If you have any questions or need further assistance, please feel free to reach out. We're here to help!
Best regards,
Reply from Vitta Gold Cosmetics
Hello,
Thank you for your positive feedback, and we're delighted to hear that you are happy with our products/services. Your happiness is important to us and motivates us to continue providing the best service possible.
If you need anything else or have any other questions, please feel free to reach out. We are here to help.
Best regards,
Best product I ever used up to date!
28 November 2023
Reply from Vitta Gold Cosmetics
Hello,
We appreciate your positive feedback about our product! We're thrilled to hear that it was the best you've ever used to date. Your praise is greatly appreciated and motivates us to continue offering high-quality products to our customers.
We hope you continue to enjoy the benefits of our product and look forward to your next visit!
Best regards,
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