VITA.NO Reviews 

11,810
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Vita is great with the range of products and the speedy delivery. But their customer service socks. I have got in touch with them twice,they haven't bothered to get in touch. Pity that a tarnish on t... See more

Rated 1 out of 5 stars

Doesn’t deserve even one star. I never ever have seen so bad service as this VITA.NO. Will not recommend this to nobody. I haven’t get the packet bought on 21th of April until now and they say that I... See more

Company replied

Rated 4 out of 5 stars

Open product boxes I do enjoy buying through Vita, it is a very easy process and my orders always arrive without a problem. Twice though I've had an issue with some product boxes opening inside th... See more

Company replied

Rated 4 out of 5 stars

Vita is great but sometimes the delivery is pretty slow. It takes almost a full day or more for them to send goods from their warehouse, and only THEN does the 2-3 business days start to tick down... See more

Company details

  1. Wellness Center

About VITA.NO

Information provided by various external sources

VITA.NO er en norsk nettbutikk hvor du finner alle produktene du kjenner fra VITA og VITA EXCLUSIVE kjeden. Skjem deg bort og velg mellom tusenvis av produkter innen hudpleie, hårpleie, make-up, duft, kroppspleie og helsekost!

VITA.NO garanterer 1-3 dagers levering, gratis vareprøver, ingen toll og fri frakt over 249 kr.

Vi selger kun originale merkevarer fra autoriserte leverandører og garanterer at alle våre produkter er ekte.

VITA.NO - Alt du behøver for din skjønnhet og velvære.


Contact info

3.2

Average

TrustScore 3 out of 5

12K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.2

All reviews

(11,810)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Enkelt

Enkelt, billig, god kvalitet og rask levering rett før jul 😀😀

23 December 2017
Unprompted review
VITA.NO logo

Reply from VITA.NO

Hei L.
Så utrolig kjedelig å høre at esken var blitt skadet. Ta gjerne kontakt med oss på kundeservice@vita.no, så skal vi selvfølgelig ordne opp i dette.
Ha en fin dag!
Mvh
VITA.NO

Rated 5 out of 5 stars

Smooth transaction product delivered on …

Smooth transaction product delivered on time and product as expected.

4 December 2017
Unprompted review
VITA.NO logo

Reply from VITA.NO

Hi Maria.
Good to hear that you are so happy with the delivery time. Enjoy your products.
Have a nice day!
With best regards,
VITA.NO

Rated 5 out of 5 stars

i like this shop

12 October 2017
Unprompted review
VITA.NO logo

Reply from VITA.NO

Hi Daniel.
So nice to hear that you are happy with your shopping experience! Enjoy the products.
Have a nice day!
With best regards
VITA.NO

Rated 4 out of 5 stars

Open product boxes

Open product boxes
I do enjoy buying through Vita, it is a very easy process and my orders always arrive without a problem.
Twice though I've had an issue with some product boxes opening inside the main box causing the product (last order was hair colouring products) to end up falling out of the product box and being lose in the postage box. A small sticker to seal boxes would help with this.

2 October 2017
Unprompted review
VITA.NO logo

Reply from VITA.NO

Hi Leanne.
We are so sorry to hear that the box was opened. Please contact us by email kundservice@vita.no so we can send you a new one.
MVH
VITA.NO

Rated 5 out of 5 stars

Love it!

Superrask levering og to gratis produkt-samples :-)

18 September 2017
Unprompted review
Rated 5 out of 5 stars

Satisfied with this Vita experience

Hi! I appreciate this online shopping at Vita very much, as how it was to be so far so good, for the reason that the products come fast and its package is well prepared, and sometimes with product samples distributed for free in the same package, which would definitely give certain surprise to the day and for the person to enjoy not just for the products but also the service they provided. I will definitely in the coming future continue with the online shopping at Vita!

30 August 2017
Unprompted review
Rated 4 out of 5 stars

Vita is great but sometimes the …

Vita is great but sometimes the delivery is pretty slow. It takes almost a full day or more for them to send goods from their warehouse, and only THEN does the 2-3 business days start to tick down.

I've selected to have my products delivered to my mailbox at home and sometimes I still have to collect them myself at the post office.

Otherwise, great service, great product range.

17 August 2017
Unprompted review
Rated 1 out of 5 stars

I had Order but haven't received my …

I had Order but haven't received my product.
Very strange ask me if I like it without receive it.

18 July 2017
Unprompted review
VITA.NO logo

Reply from VITA.NO

Hi. We hope the package has now arrived and if not please contact us on email: kundeservice@vita.no.
MVH
VITA.NO
Kundeservice

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