I have used this company several times and always find their service impeccable. They go the extra mile to make sure one has what one needs, and send suggestions and encouragement in the nicest possib... See more
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Very professional in all aspects. The supplements are of high quality. After about 6 months of taking Vegan Collagen Complex powder (1 tea spoon per day) my varicose veins almost completely receded a... See more
Company replied
My natural health care doctor recommended AHCC High Strength for Immune support. This is used in USA and Japan for immune support for cancer patients. I have used AHCC for seven years and am extremely... See more
Time Health and Vita Nuova are the best for medicinal mushrooms extracts and also herbal remedies. I tried many different, especially local brands here in Czech Republic. But I did not manage to fin... See more
Company details
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Official EU distributor of Time Health products.
Contact info
France
- vita-nuova.com
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Consistently high quality supplements! I LOVE this company.
I love Vita Nuova because every time I order I get the best and most consistent quality supplements. Their supplement packaging is sleek, lightweight, and protective to maintain quality. You can visibly see the high quality of the supplements and I genuinely feel safe to take them. I always receive a beautifully handwritten note thanking me for my purchase along with print outs with information about my condition (PCOS) and other helpful information. This company makes the only myo d chiro inositol that I trust (and use) since having moved to Europe in 2021. I would have given 5 stars for my rating but in my most recent order instead of receiving the beautifully positive note I had grown accustomed to receiving in my packages I received a shorter note that seemed to be a bit negative and dissatisfied with me as a customer even though I spent a lot of money. The note welcomed me back and wished me luck with my PCOS journey, but then subtlety complained that I had opted out of receiving the Vita Nuova e-newsletter and warned me that I was not eligible for offers that e-newsletter subscribers were. The vibe was a bit weird because just because someone opts out of emails doesn’t mean they are a bad customer. It just seemed a bit inconsistent behavior. I don’t care about offers in emails because I receive so many emails and the Vita Nuova website has amazing offers often anyway. I think a health supplement company should be more impartial and treat their customers the same whether they subscribe to an email list or not. Most companies nowadays only want people on their email list only when the customer truly wants to be on it to make sure their emails never feel unwanted or spammy. Anyway, just my feedback because I LOVE the Vita Nuova supplements and I will continue to buy from them because of their consistently high quality - I was just surprised by the change in tone in the note I received … but a note doesn’t matter at all, I care more about my supplements and I’m extremely happy with them and grateful for them!
Handwritten personalised note was a…
Handwritten personalised note was a lovely touch. Will buy again from Vita Nuova
Great !!!!
Vita Nuova and their supplements / products are all time favs.
Great products and service.
So Simple!
DA
Great website
Pleased with the product and surprised with the handwritten message I got with helpful info about future orders, shipping etc.
A1 service and care from the beginning.
From the get go they keep you updated on the progress of your package which is great. I received my product today and the little touches of the stars on the box and the personal touch with a thank you note was lovely, not only that they took the time to put information about the product in the box and highlight important parts and as someone who works in the supplement etc field this is so helpful to anyone that might not know much about them. I only took my first two tablets so I can't review how they are yet but even still I'd highly recommend this company and will definitely buy again.
Various products
I still have to use all the products I have bought so I cannot directly provide a feedback whether they work or not but the quality seems guaranteed since this is the second purchase I have made.
Once thing for sure I can say: Customer Care is at the top level here!!!
Time Health and Vita Nuova are the best…
Time Health and Vita Nuova are the best for medicinal mushrooms extracts and also herbal remedies. I tried many different, especially local brands here in Czech Republic. But I did not manage to find quality like Vita Nuova offers.
And then there is Claire - she is just one of the nicest persons I had the chance to communicate with. Emails, orders, ... Even handwritten notes with your order and then collecting feedback. Amazing experience. A person at the right place. Thank you and all in Vita Nuova and Time Health for providing all the health goods!
Great service and rich product line
Great service, quick international delivery. Commuication with support is always great. There's always a personal touch and message with every package. Very rich portfolio of products for everyone's needs.
Great service
Great service. Whole process went seamless. Received delivery in good time and package was beautifully presented with even a little card written in Irish as i am an Irish customer.
Will definitely use this company again.

Reply from Vita Nuova
Super Service !!!
Very Good…
Very Good customer service and the products are part of our staple diet.
My family use Time Health supplements…
My family use Time Health supplements now for 5 years, have tried many different sorts and all of them been brilliant, by saying brilliant I mean you can really see effect on health. Thank you for quality, really warm communication and fast delivery.
Very positive experiance with my order
Very positive experiance with my order. Small decorated box and note (message) inside that made my day. Greetings from Croatia, SanjaM.I.
One of THE BEST sources of natural herbal medicine in the EU
We've been most pleased with the products we got from VN. The manager of Vita Nuova is a very knowledgeable, friendly, and helpful lady who responds to emails surprisingly fast. The wait time for shipping to us here in Bulgaria was less than 10 days, not bad!
Great service
I can only recommend Vita Nuova. Great products and amazing customer service.
Excellent
I have so very facilitated Purchasing and Logistics of my health products so that have very full of positive feeling to share with everyone here. In addition in my order i also have had discount that made it extra enjoying with my order decision. Thanks a lot..
I had a great experience with their…
I had a great experience with their excellent customer service. The exceptional handling of an issue I encountered with one of the products I purchased was a testament to the company's commitment to customer satisfaction.
From the moment I reported the problem, the customer service team, represented by Claire, displayed an impressive level of professionalism and empathy. She quickly understood my concerns and took immediate action to resolve the issue, which included promptly sending a replacement product. The efficiency and speed of her response were truly impressive.
What stood out particularly was the personal touch added to the service. Receiving a handwritten note with the replacement product was a delightful surprise that demonstrated genuine care for customer satisfaction. Such attention to detail and personalization is rare and deeply appreciated.
Furthermore, the quality of the replacement product was outstanding. It arrived in perfect condition and met all of my expectations. It's clear that the company prioritizes both the quality of its products and the satisfaction of its customers.
Five stars from me.
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