VistaPrint IE Reviews 768

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 442 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the excellent quality of the products, including banners, business cards, and custom apparel. Customers frequently highlight the quick delivery and efficient service, often noting that orders arrive faster than expected and the overall process is seamless. Many appreciate the user-friendly website and the ability to customize items, with the final print and finish often exceeding expectations. However, some people mentioned issues with delivery delays, even when expedited shipping was paid for, and occasionally received orders with missing or damaged items, such as flyers or business cards. There were also instances where products like stickers were not cut properly or had quality issues, and some customers experienced problems with orders being lost or cancelled without their permission.

What people talk about most

Product

Customers had positive experiences with product quality, often praising the excellent quality, crisp... See more

Quality

Customers consistently note positive experiences with quality, often describing products as excellent,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and fast... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the ease of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and high quality from... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought a banner and business cards. Quality was great and even though it said picture could be blurred on final submission (which I took a chance on!) it came back perfect clarity and colour. Really p... See more

Company replied

Rated 4 out of 5 stars

Have used your services for 11 years. The product and price and delivery is brilliant. One thing I would like is a servicd were you review my project before printing. I use another company for pri... See more

Company replied

Rated 5 out of 5 stars

Recently ordered 500 flyers. The whole process of uploading the files was very straight forward. The parcel arrived within a couple of days. I was delighted with the quality. However there were some f... See more

Rated 5 out of 5 stars

We were very satisfied with our corporate logo - desk/table cover. The quality ,resolution, colour match was excellent as well as the price point for what we got. Well done Vista. We would definitely... See more

Company replied


Company details

  1. Business Services

About VistaPrint IE

Written by the company

Shop Now Design Services Create a Website VistaPrint helps small business owners create expertly designed, up-to-date custom marketing – the assortment of products they need to look and feel professional, prepared and plugged in.

 

We offer a wide range of customisable small business marketing products; real-time access to expert ideas and assistance for people who need a hand; and a simple, straightforward experience for those who know exactly what they want.

 

When we put it all together, our customers can easily design a consistent, cohesive look that carries across their entire business, whether they operate in-store, online, on-site or on the go. With that, they can walk through a door with confidence, know they can keep up with the competition and make things happen right now.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

768 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Perfectly matched with what I had uploaded for customising. Training top was great quality also. Delivered ahead of schedule too 👍🏻👍🏻

4 December 2025
Rated 5 out of 5 stars

Helpful solution!

I felt really helped when I created the designs. Excellent visuals. The quality of the print and paper quality is excellent. Delivery was super fast and I didn't even look at the competition because im happy with the service. The greeting cards is a nice touch. Thanks

1 December 2025
Rated 5 out of 5 stars

Ten Years Positive Experience

I have been using Vistaprint for ten years now, making personalised family gifts and they have always delivered quality and on time. When I had a query and hiccup one time, I got an instant positve response 😊

30 November 2025
Rated 1 out of 5 stars

After being emailed to say there was an…

After being emailed to say there was an error with printing, they said they would complete the order again and it would be rush posted arriving by the 4th Dec. I am STILL waiting for these to be delivered!!

2 December 2025
VistaPrint IE logo

Reply from VistaPrint IE

We’re very sorry to hear about the repeated delivery issues with your Return Address Labels. We understand how inconvenient it must have been to receive notice of a printing error, be assured of a rush re‑shipment, and yet still not have the order arrive as promised. This is not the experience we want for our customers.

After reviewing your account, we can confirm that one of our support representatives has already assisted you and taken the necessary actions on your order. A separate email with more details has been sent.

Please be assured that your feedback will be shared with our shipping partners and product team to help improve reliability and ensure clearer communication in the future.

We truly appreciate you bringing this to our attention and value the opportunity to make things right.

Rated 5 out of 5 stars

My first order that arrived was damaged…

My first order that arrived was damaged which I am sure happened in transit but once I contacted VistaPrint about this,the issue was dealt with immediately and very promptly I received a replacement undamaged. So I am very grateful and appreciate the brilliant and very prompt service all around in dealing with this.And brilliant chat service were the problem was sorted without physically talking to anyone on the phone.Highly recommend your company for a great service and top class products. Thank you VistaPrint.

28 November 2025
Rated 4 out of 5 stars

Photobooks - good service

I ordered 3 photobooks which arrived within about 10 days of ordering and look great. Creating the photobook was quite easy and there lots of different options. I would love an option for a book with fewer photos though - maybe just six or eight pages? Overall I'll definitely use again.

1 December 2025
Unprompted review
VistaPrint IE logo

Reply from VistaPrint IE

Thank you for sharing your feedback on your recent Photo Books order. We’re delighted to hear that your books arrived within 10 days, looked great, and that you found the creation process easy with plenty of design options. It’s wonderful to know you’ll be using our service again.

We also appreciate your suggestion about offering an option with fewer pages, such as six or eight, as we understand this could be helpful for certain projects. At present, our default minimum page count starts at 24 and goes up to 120 pages, but your feedback is valuable and will be passed along to our product team for review and improvement.

For future orders, if you have any questions or would like assistance before completing your design, our Customer Support team is available at 1800‑904‑804, or you can visit our Help Center here: https://www.vistaprint.ie/customer-care/help-centre/ for real‑time support.

We truly appreciate your trust and will continue making every effort to improve our products and services to meet your needs.

Rated 1 out of 5 stars

The delivery didn't arrive on time

The delivery didn't arrive on time. Event had passed before the pull up stand arrived. Over 1 week late

26 November 2025
VistaPrint IE logo

Reply from VistaPrint IE

We are very sorry to hear about the delay with your pull-up stand and understand how frustrating this must have been, especially with your event already passed. This is far from the ideal experience we aim to deliver. Furthermore, we have reached out to you via email to rectify the issue and communicate our line of action. Please rest assured that this matter will also be shared with our shipping teams for review to help prevent similar delays in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look