The colours turned out great and the quality too ! The delivery came quicker than it was supposed to. I ordered embossed gloss for my cards and I saw in a review that you shouldn't make the gloss touc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had some difficulty with designing my stickers and it wasn’t easy to find honey change sizes and materials after the project was started. I used the chat function which was helpful. It was easy to c... See more
Company replied
Vistaprint's customer service is top notch! There was an alignment issue with the print on my business cards. I submitted a callback request from customer service and received the call within 30 secon... See more
Company replied
My prints all came out exactly how I wanted them. I did encounter an issue with one of them where my prints were oversaturated when printed but the customer service was top notch. They helped me... See more
Company replied
4.3
Excellent
27K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from VistaPrint CA
Thank you for shopping with us again.
The raffle tickets we had made up were…
The raffle tickets we had made up were very nice & look professional! We are very pleased!
9 April 2026
Reply from VistaPrint CA
Thank you for your feedback! We’re so glad to hear the raffle tickets turned out nice and professional. We truly appreciate your support and are happy you’re pleased with your order.
Reply from VistaPrint CA
We are thankful to hear that the quality of the flyer and brochures was great and arrived quickly!
Really amazing and quality prints
Really amazing and quality prints! One set from my order had the borders cut off, but it happens. Arrived sooner than expected delivery date as well!
7 April 2026
Reply from VistaPrint CA
Thanks for sharing. As a company that prioritizes customer happiness, we are happy that you are satisfied with the order and the delivery time.
Got exactly what I thought I was…
Got exactly what I thought I was ordering. Can't ask for more than that.
7 April 2026
Reply from VistaPrint CA
That's wonderful to hear. We appreciate and value your business.
turned out nice
7 April 2026
Reply from VistaPrint CA
That's wonderful to hear. We appreciate and value your business.
I would like to see a proof read button…
I would like to see a proof read button where Ai or in person could review design and optimize a version. Including indepth spell check and suggest design changes
10 April 2026
Reply from VistaPrint CA
Thank you for your feedback and suggestion. A proofread feature with AI or expert review, including spell check and design tips, would be very valuable. We appreciate you sharing this, as it helps us improve our tools and overall experience.
Excellent and professional customer service
Following my complaint that the binding of the albums I ordered was not satisfactory and that pages had come loose as a result, new albums with improved binding were quickly printed for me. I am therefore very pleased with the albums I received, as well as with the prompt, courteous, and professional response from customer service.
16 February 2026
Unprompted review
Reply from VistaPrint CA
Thank you for your feedback! We’re sorry to hear about the initial issue with the album binding, but we’re glad we were able to resolve it quickly for you. It’s also great to know you’re pleased with the replacement albums and that our customer service team provided a prompt and professional experience.
Photo Books
I just made and ordered my second photo book with VistaPrint. One of the pages was badly bent so they sent me a second copy for free, which arrived quickly and in perfect condition. I love companies who make things right when they go wrong. I really love VistaPrint for their products and great customer service. Highly recommend!
9 April 2026
Reply from VistaPrint CA
We’re really glad to hear that you love your photo books and that the replacement arrived quickly and in perfect condition. It means a lot to know our team was able to make things right for you. We truly appreciate your support and recommendation, and we look forward to helping with your future projects.
Easy to navigate
Easy to navigate, very fast service. Also, it was simple to get in contact with a customer service agent when needed.
8 April 2026
Reply from VistaPrint CA
That's wonderful to hear. We appreciate and value your business.
Ordering is easy and receiving order…
Ordering is easy and receiving order was very quick. I am pleased with the items I purchased. The quality of the items ordered was very good and I am pleased with my order.
7 April 2026
Reply from VistaPrint CA
Thank you for your feedback! We’re so glad to hear that you found the ordering process easy and that your items arrived quickly. It’s also great to know you’re pleased with both the quality and your overall order.
Reply from VistaPrint CA
Thank you for your review submission. We're so happy you had an amazing experience with customer care, and we look forward to doing business with you again. Thank you for ordering from us.
They were very responsive and efficient…
They were very responsive and efficient with my initial order. When I needed to place an additional order on a much shorter timeline, they went above and beyond to ensure it arrived before my deadline. I was very pleased with their service.
9 April 2026
Reply from VistaPrint CA
Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.
Reply from VistaPrint CA
We’re so glad to hear that you’re happy with the quality of the products and the fast shipping. We truly appreciate your support and look forward to serving you again.
Great quality and turnaround time!
7 April 2026
Reply from VistaPrint CA
Thank you for your feedback! We’re delighted to hear you’re happy with both the quality and the turnaround time.
Order arrived in 2 days
Order arrived in 2 days. No additional shipping level was required. Business cards are amazing. Will definitely use again
9 April 2026
Reply from VistaPrint CA
Thanks for sharing. As a company that prioritizes customer happiness, we are happy that you are satisfied with the business cards and delivery time.
First batch of cards were a mess and…
First batch of cards were a mess and they replaced them with a second batch. Happy
7 April 2026
Reply from VistaPrint CA
We are proud to know our customer care team delivered the kind of excellent service to ensure a satisfactory resolution your query. We look forward to doing business with you again.
Reply from VistaPrint CA
Thank you for your feedback! We’re glad to hear you’re happy with the product and that it arrived on time.
Great software and great support
6 April 2026
Reply from VistaPrint CA
Awesome, thanks for your kind feedback!
The product was excellent and it…
The product was excellent and it arrived sooner than expected!
9 April 2026
Reply from VistaPrint CA
Thank you for your review submission. We're happy you're pleased with the order and the service you've received. We look forward to doing business with you again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.