We have had the pleasure of working with Vista Insurance on a B2B level, and every matter they handle is dealt with professionally and resolved within a very short period of time. Their communication,... See more
Company replied
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See what reviewers are saying
I transferred the brokerage of my policy from my existing provider as all I seemed to get was an annual renewal and demand for payment. Now with Vista and Dominic Worth, I get what I expect a broker... See more
Company replied
I have been a landlord for the last 7 years and I am a member of the NWLA. Through this membership I have arranged my landlords insurance with Vista. They have offered an excellent product at a good p... See more
Company replied
My claim was rejected using a broad “War” exclusion, even though I couldn’t attend due to a flight cancellation—which defeats the purpose of ticket protection. They state a 20 business-day han... See more
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Company details
Written by the company
We are an independent, management owned, growing and ambitious brokerage, ready for your business. Pre-empting your challenges, protecting your assets and shielding you from risk, now and for the future. Specialising in business insurance we have a highly experienced and dedicated team for a variety of sectors on hand to advise you, whatever your need, whatever your risk. We understand you don’t want to be dealing with insurance, you want to be running your business. That’s why we take the burden away from you, manage it all and ensure you’re protected. Our full, wraparound services include review, advice, renewal, claims handling, and ongoing support with all aspects of your insurance – a one stop shop for total protection, and peace of mind. We always have an eye on cost, and keep your spend under tight control, protecting your balance sheet, and ensuring you don’t shell out when you don’t need to. We support every client. You should be comfortable with every aspect of your insurance. We won’t baffle you with jargon, sell you something you don’t need or make getting in contact difficult. No matter who you are or the size or your business we’re here to support you, 100%.
A True Advisory Partner
Written by the company
- We take time to understand your risks and support you long term.
Contact info
Windmill Green, 2nd Floor Industrious, 24 Mount Street, M2 3NX, Manchester, United Kingdom
- 0161 393 7111
- info@vistainsurance.co.uk
- vistainsurance.co.uk
Protect Your Business with Vista
4.4
Excellent
114 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Professional service
The agent whom I dealt with was professional and provided answers swiftly and accurately.
19 April 2023
Reply from Vista Insurance Brokers Ltd
Thank you for your review of Vista!
Great and competitive service and
Kevin Stephenson of the hospitality team is always a pleasure to talk to with a cheery disposition and time for a chat. He makes you feel valued as a customer. Oh....and the premiums are very very competitive
5 April 2023
Reply from Vista Insurance Brokers Ltd
Thank you for your review.
Kind regards
The Vista Team
A wonderful insurance broker to deal…
A wonderful insurance broker to deal with, couldn't recommend more
1 March 2023
Reply from Vista Insurance Brokers Ltd
Thanks Su for your review, much appreciated!
Kind regards,
The Vista Team
Very helpful and comprehensive…
Very helpful and comprehensive information was given at a very reasonable cost.
thank you.
14 May 2023
Reply from Vista Insurance Brokers Ltd
Thank you for your review.
Kindest regards,
The Vista Team
no problems as usual
4 March 2023
Reply from Vista Insurance Brokers Ltd
Thank you Michael for your review.
Kindest regards,
The Vista Team
I am not Damian
4 June 2023
Reply from Vista Insurance Brokers Ltd
Hi there,
Deepest apologues for the mix up, hopefully you saw an apology email regarding the name issue we had on our initial invitations.
If you could let us know your experience of our insurance broker service we would be very appreciative.
Many thanks
The Vista Team
Asked for a paper copy of policy to be…
Asked for a paper copy of policy to be sent asap. This never arrived and it took several reminders to obtain the documents we needed. Simple request, poor response.
4 June 2023
Reply from Vista Insurance Brokers Ltd
Thank you for your review. We will look into this matter internally and feedback as soon as possible. We strive to provide an excellent service and sincerely apologise for this experience.
Update:
We have taken on board your comments and are sorry that you felt our service wasn’t up to the expected standard.
We would like to thank you for bringing this to our attention – your feedback has enabled us to review and where necessary, improve our administrative support services, going forward.
A colleague from our Quality & Compliance Management Team will contact you personally in specific response to your customer experience.
Friendly and understanding!
3 May 2023
Reply from Vista Insurance Brokers Ltd
Thank you very much for your positive review!
Reply from Vista Insurance Brokers Ltd
Thank you very much for your positive review!
Scammers Do Not Refund Your Money Back
Scammers are hustling with so-called ticket company 'Skiddle'
Their game is making you pay extra £3 on top of ticket price under the name of "refund protection" Once you could not attend the event due to organisers' fault, they will not refund your money back even tho your ticket was "protected"
Avoid these scammers: Skiddle and Vista Insurance. Disgusting business, disgusting behaviour.
4 September 2021
Unprompted review
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