Virtuosa Jewellery Reviews 

32
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I ordered two pairs of earrings and two necklaces. After waiting several weeks, I was informed that one pair of earrings had been cancelled because it was out of stock. Then received my necklaces an... See more

Rated 5 out of 5 stars

My friends and I are super happy with the Virtuous Jewels, the quality, the design, everything is paraben-free, 10 out of 10!!

Rated 5 out of 5 stars

I ordered several items which came in the time frame stated on the website. Arrived beautifully packaged with care and attention. I contacted the company prior to receiving my order as I hadn't rece... See more

Company replied

Rated 3 out of 5 stars

Customer service is not available It’s more than 10 days since i‘ve ordered. Didn‘t get any response when my order will be shipped. The customer service is not existent. I feel scammed and will con... See more

Company details

  1. Jewelry Store

Written by the company

Virtuosa Jewellery was founded by Luna Bitencourt in 2018. Brazilian, born and raised in London, always felt that her Latino culture was under-represented, so she decided to found a Jewellery brand that embraces and uplifts minority women's beauty, through accessorising jewellery. Luna also struggled with extreme skin allergies and conventional jewellery didn't cut it anymore and didn't last. Luna felt the struggle was mutual for other women, that couldn't afford solid precious metal jewellery such as Gold and Platinum; this is how Virtuosa Jewellery was born. Luxury, outstanding-quality jewellery should be affordable to all. Jewellery is a direct expression of who we are as unique individuals and can't be a standard so why should jewellery have a one-fits-all standard?


Contact info

3.6

Average

TrustScore 3.5 out of 5

32 reviews

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3.6

All reviews

(32)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered the necklace and pendant and…

I ordered the necklace and pendant and it is absolutely beautiful, I would highly recommend this product. Well Done Virtuosa!!

4 March 2025
Virtuosa Jewellery logo

Reply from Virtuosa Jewellery

Hi precious Caroline 👋

We're so glad you're pleased with your Virtuosa purchase. ✨
Thank you for your glowing feedback; it means a lot. 🙏

Please let us know if we can help with anything.

Rated 5 out of 5 stars

Very good in term of appearance and…

Very good in term of appearance and quality
VCA inspired jewellery look very much like the original one

29 January 2025
Virtuosa Jewellery logo

Reply from Virtuosa Jewellery

Hi precious Um 👋

We're glad you're pleased with your Virtuosa purchase. ✨
Thank you for your glowing feedback; it means a lot. 🙏

Please let us know if we can help with anything.

Rated 5 out of 5 stars

Beautiful Jewelry

I ordered several items which came in the time frame stated on the website. Arrived beautifully packaged with care and attention.
I contacted the company prior to receiving my order as I hadn't received a dispatch email and this was a gift. The owner, Luna came back to me straight away with a lovely helpful response. I would recommend this small business who sells beautiful quality items....very happy with my purchase and I am sure that the gift will be received very well! Thank you 😊

2 December 2024
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Reply from Virtuosa Jewellery

Hi precious Tanya 👋

We're so glad you're pleased with your Virtuosa purchases. ✨
Thank you for your glowing feedback; it means a lot to us as a business. 🙏

Please let us know if we can help with anything else. 🤗

Rated 5 out of 5 stars

Outstanding all round! Perfect for eczema-prone skin

I’m extremely pleased with my purchase from Virtuosa.
My ring is so elegant and beautifully made, with attention to every detail. Exactly what I wanted. Customer service is top-notch—helpful, friendly, and patient throughout the whole process. I’m definitely shopping here again and highly recommend them for anyone seeking jewellery for hypersensitive skin prone to sever allergies such as eczema.

20 September 2024
Unprompted review
Virtuosa Jewellery logo

Reply from Virtuosa Jewellery

Hi there, precious 👋

We're so glad you're pleased with your Virtuosa purchase. ✨
Thank you for your glowing feedback; it means a lot. 🙏

Please let us know if we can help with anything.

Rated 5 out of 5 stars

First time using Virtuosa Jewellery and…

First time using Virtuosa Jewellery and cannot fault the service or the product. Lovely necklace and superb quality. 100% recommend.

13 September 2024
Unprompted review
Virtuosa Jewellery logo

Reply from Virtuosa Jewellery

Hi Pete 👋

Thank you for taking the time to tell us what you think about our services; it really means the world to us.
We are so pleased to hear that your Virtuosa experience has been such a pleasant one. 🙏
I hope to see you again soon - and don't forget about that fabulous 20% off your next order we've given you, and let's put it to good use. 💸

All the best,
Luna, Founder

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