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VirtualRealm Ltd Reviews 

6
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TrustScore 4 out of 5

4.1

Electronics Store
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Company details

  1. Electronics Store

Written by the company

VirtualRealm Ltd revolutionizes the way consumers and businesses engage with mixed realities. We build partnerships with big players (Meta, HTC VIVE etc) in the mixed reality world to curate a comprehensive selection of Virtual Reality equipment. And providing mixed reality solutions to businesses wanting to transform themselves into this expanding world.

Contact info

4.1

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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4.1

All reviews

(6)

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Rated 5 out of 5 stars

I recently picked up the Primax Crystal…


I recently picked up the Primax Crystal Headset from Virtual Realm, and the entire experience has been nothing short of impressive. The headset delivers crisp visuals and a snug comfortable fit an excellent upgrade to my setup.
What really stood out though was the service. The ordering process was seamless with clear communication every step of the way. Shipping was prompt and my package arrived in perfect condition which I truly appreciated.
A hassle free and reliable shopping experience I wouldn’t hesitate to order from Virtual Realm again.

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

The customer service was great and very helpful for when I was ordering some gear. The owners are extremely helpful also!

14 November 2024
Unprompted review
VirtualRealm Ltd logo

Reply from VirtualRealm Ltd

Thank you for your kind words Callum!
We're thrilled to hear you had a great experience with our customer service and found our team helpful. We're always here to assist you!

Rated 5 out of 5 stars

Very good site

Very good site, support helped me a lot, and had no issues.

2 January 2025
Unprompted review
VirtualRealm Ltd logo

Reply from VirtualRealm Ltd

Thank you Jude!
We're glad to hear about your experience with our site.

Rated 4 out of 5 stars

Very good communication

Very good communication, and very pleased with the product, owners very helpful.

17 January 2025
Unprompted review
VirtualRealm Ltd logo

Reply from VirtualRealm Ltd

Thank you so much for your kind words Connor! We’re thrilled to hear that you’re pleased with the product and had a positive experience with our team. Providing excellent communication and support is very important to us, and it’s always rewarding to know we’ve met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out. We truly appreciate your feedback!

Rated 5 out of 5 stars

Everything went good and they answer…

Everything went good and they answer emails.

1 December 2024
Unprompted review
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Reply from VirtualRealm Ltd

Thank you for your feedback Nate!
We're glad everything went smoothly and that we could assist you promptly via email. Let us know if you need anything else!

Rated 5 out of 5 stars

Great customer service and easy to use

Great customer service and easy to use.
I think its great that there is a dedicated virtualreality store. Especially one run by people who actual enjoy VR,

9 July 2024
Unprompted review
VirtualRealm Ltd logo

Reply from VirtualRealm Ltd

Thank you for your feedback Sam! We're glad you found our customer service useful.

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