Virtual Car Hire provides outstanding service for those needing PCO vehicles. To anyone in search of a car for PCO tasks, I strongly suggest considering them. Their team is amiable and supportive, and... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a great experience with Virtual Cars. Hired a Jaguar I Pace for private hire use, the car was in excellent condition and well maintained. During the nine month rental any issues I had the team a... See more
Excellent experience renting from Virtual Car Hire team. Polite, friendly and professional service. Always on hand for any questions or issues. Honoured terms of agreement with no nasty surprises. Wou... See more
Company replied
I have use virtual car hire for over the period of two years plus and i have received amazing service from them even when i had break down i was given a replacement car with no extra charge and all... See more
Company replied
Company details
Written by the company
"Virtual Car Hire is a car hiring company which provided 1000's of cars to clients, over the past few years. The company is a high-end company with branded cars of the year. Virtual Car Hir provides brand-new cars. In emergency or accident, we do provide courtesy cars."
Contact info
The Vista Centre, 50 Salisbury Rd, TW4 6JQ, HOUNSLOW, United Kingdom
- 02030022999
- info@fa-ibi.co.uk
- virtualcarhire.co.uk
4.8
Excellent
109 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best off pco cars rental company in the…
Best off pco cars rental company in the London 👌
Ercan
13 December 2025
Unprompted review
Reply from Virtual car hire
Dear Ercan,
Thank you for your review. We are pleased to hear that you had a great experience. Feel free to contact us if you need to.
From The Virtual Car Hire Admin.
Really impressed with the service
Really impressed with the service. Everything was straightforward with no hidden charges at all. Returning the car was quick and easy, and the customer service team were genuinely helpful throughout. Overall, a very positive experience.
5 December 2025
Unprompted review
Amazing people and lovely clean car…
Amazing people and lovely clean car they gave. Always recommend them as they are very reliable.
Thumbs up
18 November 2025
Unprompted review
Very good company with friendly staff
Very good company with friendly staff. Easy to discuss anything.
12 November 2025
Unprompted review
Excellent service from start to finish!
Excellent service from start to finish!
The rental process was smooth and easy.
Vehicles are well-maintained and clean.
Staff is friendly and very helpful.
Highly recommend this rental company!
4 November 2025
Unprompted review
Very good and friendly company with…
Very good and friendly company with excellent service. I recommend it also as a minicab driver I will use their service again. Thank you
25 October 2025
Unprompted review
Reply from Virtual car hire
Thank you so much for your kind words and recommendation! 😊 We’re delighted to hear that you had such a positive experience with our service. It means a lot to us, especially coming from a fellow professional driver. We look forward to serving you again soon — safe travels! 🚖✨
I have use virtual car hire for over…
I have use virtual car hire for over the period of two years plus and i have received amazing service from them even when i had break down i was given a replacement car with no extra charge and all the other services were included in price which was amazing
I got treated as a family really recommend them
22 October 2025
Unprompted review
Reply from Virtual car hire
Thank you so much for your wonderful review! We're truly grateful for your loyalty over the past two years and thrilled to hear that our service has made a positive impact. At Virtual Car Hire, we believe in going the extra mile—whether it's providing a replacement vehicle during a breakdown or making sure everything is included with no hidden costs. It means a lot to us that you felt treated like family. Your recommendation is the highest compliment we could receive. We look forward to continuing to serve you!
Warm regards,
The Virtual Car Hire Team
Reply from Virtual car hire
Thank you so much for your kind words and recommendation!
TFL PCO hire
Excellent experience renting from Virtual Car Hire team. Polite, friendly and professional service. Always on hand for any questions or issues. Honoured terms of agreement with no nasty surprises. Would highly recommend. Keep up the good work 👍
25 September 2025
Unprompted review
Reply from Virtual car hire
We truly appreciate your recommendation and look forward to continuing to support you on the road. If you ever need anything, we're just a message away. Keep driving safely and confidently! 👍
— The Virtual Car Hire Team
It was amazing service
It was amazing service. Very friendly staff including Rizwan Bahi, Sohel Bahi.
Definitely recommended…
24 September 2025
Unprompted review
Reply from Virtual car hire
Thank you so much for your wonderful feedback! We're delighted to hear you had an amazing experience with Virtual Car Hire. Rizwan and Sohail are truly valued members of our team, and it's fantastic to know their friendly service made your visit memorable. We appreciate your recommendation and look forward to serving you again soon!
My experience was really great the car rental company was great
My experience was really great the company was really helpful and im really happy
27 August 2025
Unprompted review
i have had great experience with them
i have had great experience with them. they are very cooperative
i think they are best in rent a car services.
we are like friends now.
19 September 2025
Unprompted review
This is one of the best vehicle hire…
This is one of the best vehicle hire company I have dealt with, very professional honest and helpful I highly recommend them even when I need assistance or anything they are very quick to respond. Thank you very much I was very satisfied.
15 September 2025
Unprompted review
I had a great experience with Virtual…
I had a great experience with Virtual Cars. Hired a Jaguar I Pace for private hire use, the car was in excellent condition and well maintained. During the nine month rental any issues I had the team at Virtual, always responded quickly and arranged the required maintenance with minimal driving down time. Great service all round.
4 September 2025
Unprompted review
Excellent company
Excellent company to work with. Hired a vehicle from them for approximately 2 years, had no problems with them at all. Very prompt with any sort of response. Any issue with the vehicle was sorted within a day or two.
I recommend them to all.
21 July 2025
Unprompted review
Very nice experience with this company…
Very nice experience with this company and all their staaf will definitely recommend them
7 August 2025
Unprompted review
Experience with Virtual Car Hire
I was with Virtual Car Hire for 2 years and 2 months. They are pleasant company to rent from. I had end my time with them due to a delay of my PCO renewal. I will definitely recommend them.
5 August 2025
Unprompted review
Reliable and Professional – Over 1 Year of Great Service
I’ve been with Virtual for over a year, and they’ve been consistently reliable and professional. The cars are always in great condition, and the customer service is top-notch. Any issues are dealt with quickly and efficiently. Highly recommend them to any PCO driver looking for a dependable hire company.
1 August 2025
Unprompted review
Very good service and excellent…
Very good service and excellent quality. No hassle.
3 August 2025
Unprompted review
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