I absolutely love both sets of earbuds. I especially love the Drift earbuds. I actually fell asleep with them in and only took them out when I woke up. All the other "side sleeper" earbuds were so unc... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
VionB designs premium tech and everyday accessories made for real life. From home entertainment and audio to lifestyle tech, we create intuitive, well-designed products that seamlessly fit into daily life. Our focus is on usability, durability, and clean design — without unnecessary complexity. We ship worldwide and provide responsive customer support, clear warranties, and a customer-first approach built on transparency and trust. Life, upgraded. Tech for real life.
254 Chapman Rd, Ste 208 #10558, 19702, Newark, United States
Replied to 98% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They took quite a while to get here but they were worth the wait. They fit my ears really well most earbuds are too big and constantly need adjusting. The sound is very good without keeping me from hearing what is going on around me which is important. The case will be very easy to carry with me in my purse if I have travel and the power cord is small and easy to tuck away. Also the cord works with power plugs I have so I can plug them into an outlet if necessary.

Reply from VionB
Delivery was quick, with no hassle. This is a very nice product, from the design of the ear pod holder to the ear pods themselves. The flat design means I can wear them comfortably in bed. The design means they fit comfortably and securely in my ears. I bought 2, one for me and the other for my husband. I like the sound, how you can wear them discreetly, they don't worsen my tinnitus and the design and look of the product is sleek and small enough to easily take with me. Highly recommend

Reply from VionB
Took a bit longer to receive than I expected but I was able to follow all of the shipping process online. Great noise reduction.

Reply from VionB
I contacted you three times, and still waiting for and up date. I received two pair of the Visound Air. Neither one of them works. One keeps shutting out, both of them drop out all the time. I’ve used them on Apple and Android devices. Does the same on all of them.
The time is almost up for returns and that means I will lose all my money. That does not seem fare to me and any others with the same issues. Also I called there phone number but now I can’t find it again. My personal opinion is that they are not one the level.

Reply from VionB
I must admit that I am quite reluctant to order from companies online, as I have had some very negative experiences in the past. This was not the case with VionB! Everything went smoothly and was notified at each step from purchase to delivery. Thank you.
I was also a bit concerned about the use of the VionB earbuds for work in a busy office, but they are perfect with great noise canceling abilities!

Reply from VionB
I purchased two sets of these earbuds one for myself and my wife and the other as a gift. The sound is, at best, standard and unremarkable. The buds do not respond to the taps. However, where this product fails is in customer service which is non-existent. I’ve made several efforts to reach the company to obtain a refund without a response.I feel as if I have been scammed. This is clearly a one star rating. if that high.

Reply from VionB
They have awsome sound and finally one that will fit in my small ears and fits well. I have brought several that clam that their were small but they weren't so the only ones I could wear is the ones that go over the ears until now 🙌

Reply from VionB
These are the first earbuds that actual fit in my ears and don’t hurt! I like my regular headphones, but sometimes they’re just not practical, so these babies are going to be a major game changer for me! Thank you so much!

Reply from VionB
Overall I like it: the case is cool, the earbuds are comfortable, the sound is decent. My issue is that it sometimes will randomly disconnect and reconnect on its own during use, which is not a problem unless it's a night. When it randomly disconnects, the sound will unexpectedly come out of my phone and wake up my wife.

Reply from VionB
I, overall, am having a great experience. I love how small the earbuds are and how they fit in my ears even with my piercings. I find that the battery lasts about 6 hours and the case is quick to recharge the earbuds. When using both earbuds I find there is a mild skipping in my audio when I make abrupt movements. I would say that is the only issue I have come across but it is not a deal breaker for the pros to these earbuds and the price I got them. In conclusion the earbuds fit great, sounds great, and charge well.

Reply from VionB

Reply from VionB
Great. I love them. Comfortable to wear and easy to operate. I love that they are unobtrusive.

Reply from VionB
The reason its 1 start because there is no 0 star.
Poor produst Quality, very bad sound quality. Cheap plastic.
I sent couple of messages to the customer service, no reply from customer service.
Waste of money, please do not buy.

Reply from VionB
I Lovvveeee them!! They don’t fall out your ears at all and they are loud!! I’ve worn them in the shower and all! Very happy with my purchase, I’ve told all my friends!

Reply from VionB
very affordable head phones which I bought to sleep in. These sit inside the eye and do not protrude outside of the ear. so work almost undetectable during the night.

Reply from VionB
The only thing that could use work on is the 2 weeks of shipping! I paid 2 payments via Affirm and had the products/earbuds for just one day.

Reply from VionB
these are working great for me and are the first that have ever fit in my little ear holes!!! i did experience some intermittent disconnection but could just be my phone service too, or getting jostled while exercising.

Reply from VionB
It’s surprisingly good, for the size it has a good sound the only thing that doesn’t work well is the articulation of the volume next track and skip function

Reply from VionB
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.