Violeva Reviews 

173
•
TrustScore 3 out of 5

2.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the watches are stylish, comfortable to wear, and come with useful health tracking features that compare well to other devices. Many people also appreciate the lightweight design, great battery life, and the wide variety of customizable watch faces. However, some customers also noted significant issues with customer service response times and unexpected charging failures. Several buyers experienced major problems trying to obtain refunds and stated that support teams completely failed to answer messages. Other reviewers pointed out hardware defects, such as straps coming undone or devices suddenly stopping working after a few months.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising the stunning design, great price, and... See more

Quality

Reviewers highlight ambiguous aspects of quality, as some consumers praise the device as sleek, beautiful,... See more

User experience

Consumers find user experience to be ambiguous, with many reviewers praising the stylish design, lightweight... See more

Customer service

Clients share negative opinions on customer service, highlighting that people are constantly ignored and... See more

Response time

Reviewers mention negative feedback about response time, consistently highlighting frustration with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

My experience was complete joy when I set it up , put it on, loved it! Stood up and took 2 steps and it flew off my wrist so fast and shattered. Complete shock it was ruined. I blame the lack of... See more

Rated 4 out of 5 stars

I love my watch. The only annoying thing is that every time it reconnects to my phone the sound goes from my phone to the watch. It happens several times a day which I do not like. But other then... See more

Rated 2 out of 5 stars

This is a stunning watch but had various issues since I got it. Start was the sleep app thanks to chat gpt figured that out had to wear opposite wrist and turn off battery saving on my phone a... See more

Rated 5 out of 5 stars

I just love that I can have a new watch face anytime I want to match outfits and moods. Battery life is great compared to other far more expensive watches. Health info seems very accurate when compare... See more


2.9

Average

TrustScore 3 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.9

All reviews

(173)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

really love the size and the clock…

really love the size and the clock face—it looks great and is easy to read. The only reason I’m taking off one star is that it can be a bit tricky to put on. I’m planning to look into a different strap for better comfort. Also, there was one day when my step count didn’t register, which was disappointing since I’m trying to increase my steps each day as I prepare for my upcoming Camino walk.

23 September 2025
Unprompted review
Rated 1 out of 5 stars

Defective battery. No customer service.

The watch itself is beautiful. I love the thin design, the watch band. However, the battery on my watch only lasts 5-7 hours and that's basically if I don't look at the time and don't use any of the features. I tried at least 3 times to get ahold of customer service and received an automated reply each time indicating that someone would respond. It's been at least 2 months and I have received no response or assistance. I asked about returning it, and no response. BE WARNED!

13 August 2025
Unprompted review
Rated 5 out of 5 stars

VERY happy customer!!

Absolutely love the round watch face! It stands out, looks elegant and so far (after owning it for 9 months) I haven’t had a single issue with the colour on the watch face or any technical issues! Due to working in hospitality, I often get the metal band wet and am ordering a replacement only due to it have a VERY slight discolouration in some places - although it is barely noticeable! I decided to continue using the current one while working, and use the new one when out and about. I also have the silicone band which I wear to the gym, however I love the style and appearance of the metal too much to wear the silicone band at work. I receive compliments time and again about my Violeva! I was initially quite sceptical, however for such a great price I thought it was worth a shot - I have absolutely not been disappointed. Very user friendly and it holds good charge! Happy customer here!!

22 January 2025
Unprompted review
Rated 4 out of 5 stars

I absolutely love the look of the watch…

I absolutely love the look of the watch and its many faces. I love all of the pieces of information I can access. I’m disconcerted by the inaccuracy of the calibration on my blood pressure. I have checked it against my blood pressure machine and my watch and the machine don’t match. I have low blood pressure and my Violeve watch tracks me with high blood pressure. I have looked for a way to contact you directly and the only customer service is through the list of questions you offer. HELP

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Very slim line

Very slim line. Dressy but not overdone. I love love love it and it doesn’t have any bulkiness to it, and I love the old-time face, sleek, and sexy and glow in the dark.

18 August 2025
Unprompted review
Rated 5 out of 5 stars

Love this watch.

Love this watch.. I just lost the second one because the latch on the watch does not function properly.. I may order a third but will definitely get a more secure band..

9 August 2025
Unprompted review
Rated 1 out of 5 stars

COMPLETE SCAM

My husband purchased this watch for my birthday in July. It arrived after a week and when I took it out of the box the pin fell out. I immediately contacted them to ask how I return this toget a replacement. They asked me to send a video which I did, then after several emails from me I got a response saying they were passing to the support team. I emailed again yesterday and got a quick response saying they had sent this to the support team. This is a total scam. DO NOT buy from them.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful watches

The ease of ordering and the delivery speed are awesome. These watches are beautiful and work great. I was an Apple watch user and have now purchased 2 of these watches. I absolutely love them!

4 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look