I only gave it one star because I could not go on with the review unless I gave it at least one. Scammers and thieves, that's my personal opinion. Long delivery waits, sketchy info about merchandise,... See more
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I followed the instructions for personalisation. It was all individual words/names except for 3 2 worded phrases. 2 phrases were kept together and the other was split up into 2 separate words which ar... See more
Do not order from Violet & Grace. They ship from a local Amazon dealer but you cannot return to Amazon, only to their Chinese Manufacturer. The quality and fit of the product is low rate. I watched... See more
This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated. My only slight criticism is that... See more
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A beautiful card for our second grandaughter
I ordered a card to match the one I had made for our first granddaughter. It was so special to to be able to do so.
Thank you.
Brought as an engagement present
Brought as an engagement present, they loved it. Really quick delivery.
Fantastic service and communication
Fantastic service and communication. Quick and fantastic quality
Anniversary Picture
Nicely printed and framed personalised artwork. Arrived on time by DPD.
WordArt Personalised Fire Engine Picture
I have used Violet Grace before and the WordArt pictures produced are second to none.
I wanted an unusual gift as a 20 year Anniversary for a friend in Bavaria. The WordArt picture that I have received is truly amazing.
Lovely card
Gorgeous cards
Sent a personalised tractor card from Violet Grace and the recipient described it as the best card they'd ever received, and they plan to frame it ... which says it all! Gorgeous cards, super swift & efficient service, can't recommend more highly!!
Great idea
It was straightforward & the finished card was lovely.
The cad design was a lovely idea.
Great unique personalised card.
Great personalised card for my daughter’s graduation.. you even had her balayage hair style! Delivery great and such a unique idea.
EXCELLENT
EXCELLENT - SPEEDY DELIVERY AND EFFICIENT AND ACCURATE WORDING TO CHOSEN CARD.
WOULD DEFINITELY USE AGAIN
Were very professional
Were very professional. Changes were made straight away and proof was resent again for approval. Very happy with print
Beautiful word cloud
This is the second time we've ordered from Violet Grace, both word cloud gifts. Like the previous one, this one (a spitfire) came out beautifully just as anticipated.
My only slight criticism is that the centre words, the recipients' names, were larger and more prominent than I thought they'd be, which I suspect they might find a little embarrassing...but some would see this as a good thing. I did like that we could put in up to 30 words and it will make a really special gift that they and others will be able to enjoy taking the time to read. There were no options for spitfire colouring, but the colour way we chose (group 3) seems to work well. The spitfire design is amazing!
Good experience
I used the proof reading service which was offered at an extra cost which was definitely worth it. I had a few issues that need changing with the print. This was done very promptly and with no hesitation. Communication with the company was very good too.
Great website and service provided
Great website and service provided. Second time I have used them and it’s always been great.
The picture is so pretty and a lovely gift
The picture is so pretty, and makes a really lovely gift. I telephoned for a very last minute additional order and they could not have been more friendly and helpful - and it reached me in time!! I would definately recommend the gift and the personal service.
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