Vinted IT Reviews 

31,654
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Very good app, extremely reliable for both sellers&buyers. you may get unbeatable prices and find some unique items. my only suggestion would be to add a filter that allows you to choose item loca... See more

Rated 4 out of 5 stars

It’s great, easy and if you have enough patience and lower the prices you definitely sell things. Very straightforward and simple labels and shipping instructions. No problems so far

Rated 5 out of 5 stars

Vinted is an amazing app! It’s incredibly easy to use, simple and intuitive. I love how convenient and useful it is. I definitely recommend it to everyone!

Rated 4 out of 5 stars

II like the way the sale of the item is handled; everything is always under control. My only criticism is that you’ve ‘hidden’ some items from me because the photos apparently aren’t good enough or ar... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted è una piattaforma e community diversificata, che ha l’obiettivo di trasformare la seconda mano nella prima scelta. Ogni giorno, milioni di nostri utenti acquistano e vendono articoli di seconda mano in Europa. Vendi senza costi e scopri articoli unici e di qualità, spaziando dalla moda all’elettronica, dall’arredo per la casa agli accessori per animali e molto altro.


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3.7

Average

TrustScore 3.5 out of 5

32K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.7

All reviews

(31,654)

9,844 reviews in the last 12 months

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Rated 1 out of 5 stars

Package shipped but not collected by the customer

I sold an article which i shipped in due time. The package arrived but it was not collected by the customer and i got information that the package was going to be returned to me. Up to now i have not yet received it back.
Considering the time it took to me to pack the article (1 pant at € 10,00), the fact that the customer didn't pick it up should not just be solved sending the package back to me but i think i should get the payment anyway

9 April 2026
Unprompted review
Rated 1 out of 5 stars

VIP Buyer (Ziohu) - €10k+ spent - Unfairly blocked after being scammed

I have been a loyal high-value customer with over €10,000 in total transactions and a monthly spend of €1,000 - €1,500. My account (Ziohu) was recently blocked after a dispute with a seller who sold me a counterfeit item and insulted me first by calling me "ignorant". While I regret my choice of words, Vinted's automated system is protecting a fraudster and banning a victimized top-tier buyer without a proper manual review. I demand a senior specialist to review my case and restore my access.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good process

Data input user friendly, smart and complete. A good recap view to control all your items. A simply way to organize the ship. Quickly steps to finalize all the process till the payment

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Hello

Hello! I'm really happy with my recent transactions on Vinted. It’s a great community for pre-loved items. I'll be glad to share my success story on Trustpilot.

1 April 2026
Unprompted review
Rated 4 out of 5 stars

Easy website both for sellers and…

Easy website both for sellers and buyers. There are NO commissions, only a small insurance surcharge, you don't need to calculate shipping costs and labels are ready once the payment is received. This saves a lot of time!

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Vinted has been such a great platform…

Vinted has been such a great platform for me. As a mom, I love being able to give a second life to clothes and find great deals for my family. Everything is simple, from listing items to shipping. I truly enjoy using it!

20 April 2026
Unprompted review
Rated 4 out of 5 stars

Vinted helps selling your items on a…

Vinted helps to sell your items on a wide net. Once you found a genuin interested customer, the procedure is quick and easy. Unfortunately, a lot of people are pretend to be interested and, when their offer is accepted, they disappear,

20 April 2026
Unprompted review
Rated 4 out of 5 stars

I really like how Vinted is designed

I really like how Vinted is designed — it’s simple, convenient, and easy to use. However, I don’t fully understand how the algorithm works. After being inactive for a while, new listings often get a boost in views, but after a couple of days the visibility drops again, even for good, new items. Also, sometimes shipping costs more than the item itself, which can be a bit disappointing.

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Vinted permanently blocked my account…

Vinted permanently blocked my account over a completely false accusation and their support has been disgraceful.

The issue started with a listing for NON-FUNCTIONING REPRODUCTIONS of antique weapons. These were not real weapons, not usable, and not functioning in any way. This was clearly stated in the listing. The item remained “under review” and then, without any proper warning, my account was blocked.

What makes this even worse is that I never received any email notification, even though the platform indicated that communications would also be sent by email. For days, I was left without real assistance and only received automated replies.

Meanwhile, my account was frozen with ongoing transactions, pending shipments, delivered items I could not confirm or contest, and a balance that I could not withdraw. In other words, they blocked everything without providing proper human support.

Then they claimed the case had been manually reviewed and that they believed I had tried to sell real weapons. This is simply false. I never listed real weapons. I listed non-functioning reproductions, and now Vinted has even deleted the listing, making it impossible for me to point out the exact wording and prove their mistake.

That is what is most shocking: they make a serious accusation, permanently block an account, provide no meaningful assistance, and then remove the very listing that would allow the user to defend themselves.

I had been using Vinted for months, following the platform’s rules and even paying for boosts. In return, I got an automated, unfair, and deeply frustrating experience with no real customer care.

This has been one of the worst support experiences I have ever had on any platform. I strongly advise others to be careful: if Vinted’s system makes a mistake, it seems almost impossible to speak to a real person before your account, money, and transactions are all put at risk.

19 April 2026
Unprompted review

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