very good experience with vinted, just when i get too much messages from customers, it’s hard to find who buys, please add the pinned option for example
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Vinted is perfect, everything is organised. But Inpost mixes my packages with other ones, and I am the one who's getting the blame, so I would be happy if there was more options about returning becaus... See more
The idea behind the app is good, in the sense that clothing, footwear, and other items are reused and recycled. However, it’s a scam to pay to promote your products or showcase your storefront and ge... See more
Amazing way to get some extra $$ out from items you don’t need anymore as a seller. As a buyer i got a couple of good deals in lightly used electronics.
Company details
- Online Marketplace
- Clothing Store
- Men's Clothing Store
- Used Clothing Store
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Vinted es una plataforma dedicada a hacer de la segunda mano la primera opción. Está formada por una comunidad muy diversa en la que millones de personas de varios países europeos compran y venden artículos de segunda mano todos los días. Vende sin comisiones y descubre artículos únicos y de calidad, desde moda, electrónica y decoración del hogar hasta artículos para mascotas y mucho más.
Contact info
Spain
- vinted.es
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am very satisfied with Vinted
I am very satisfied with Vinted, because it is easy to sell, communicate, find the desired goods. The program is very easy to use, everything is listed - orders, sales. Money for sold goods is transferred accurately, I have had no complaints or complications.
All perfect!
My experience with Vinted has been outstanding.
The app is very intuitive, and the buying experience is easy and secure. The protection for both buyers and sellers provides great peace of mind. My experience with Vinted has been outstanding.
Rubbish!!!…
This company automatically cancel any parcels sent to buyers if they do not receive it after 6 days and refund buyers money, leaving you without items or money even though the parcel is still enroute. They clearly do not have experience with English postal service which is diabolically slow.
Good I guess
I think it's a good way to sell things you don't use but they can still have a second chance with another person, however I understand it has to be a little price apart from the price of the product if you are gonna buy, but sometimes one thing that I want to buy, for example I saw shirt I love that was one euro, but when I go to the part of buying it, it says it's 6,70, and I think it's pretty much for the price it was supposed to be, leaving that apart it's good,more if you only sell and don't buy.
overall great
overall great, wish that the money came faster and that some fake items on vinted are checked more
I’ve had a great experience using this…
I’ve had a great experience using this app. It’s easy to navigate, buying and selling is simple. I also like how secure the payment and shipping process feels. Overall, a very convenient and reliable platform, highly recommended!
I have shipped many parProof of shipment ignored, seller left without protectioncels via Vinted…
I have shipped many parcels via Vinted and never experienced an issue like this before.
In this case, I handed in a parcel correctly at a DPD parcel locker, fully following Vinted’s shipping instructions. I also received an email confirmation from DPD confirming that the parcel was successfully handed in.
Despite this, Vinted states that “the carrier has confirmed the parcel was not sent” and simply cancels the order and refunds the buyer. Proof of hand-in is disregarded. Vinted refers to DPD, DPD refers back to Vinted — and as a seller, you are left without any effective recourse.
This creates the clear impression that responsibility is being passed back and forth between platform and carrier, while the user bears the consequences. If documented proof is not sufficient, sellers effectively have no protection.
This seriously undermines trust in Vinted as a platform.
Vinted is such a good app and tool to…
Vinted is such a good app and tool to sell and buy things. Everything goes smoothly and easily. It’s really good to give offers, change prices, and make the transfer very easy.
The app is very easy and very practical…
The app is very easy and very practical to use.
Buyer protection is misleading
Buyer protection is misleading. Clear delivery damage with evidence, yet Vinted refused to open a claim with the carrier. Responsibility was passed around until the case was closed. Very poor customer support.
top aplication
Platform without problems
Platform without problems. Good prices and people.
Good prices but no customer satisfaction?
I like the prices, the quality and how simple is everything. But sometimes I pay 2 or 3 euros for something and I pay 1 for the insurance and 4/5 for the transport. Sometimes you get the feeling that a purchase is not as good or you don't feel satisfied because you are paying more for other things than for the product. In any case, still an awesome app and really happy overall.
Easy to work with it!!
It's really easy to manage the options…
It's really easy to manage the options that the app offers.
The printed address labels are great
The printed address labels are great, its all very eficiente & easy to use.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








