Vinted BE Reviews 

7,040
TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

Easy to use, big market of buyers compared to local platforms, transparent shipping progress. Didn’t like that I’m restricted for 3 days because I listed a brief opener with a pointed tip, while the... See more

Rated 5 out of 5 stars

I like to sell things that I no longer need. I tried several things : on a fleemarket, online 2nd hand - But i was not succesful and it took for ever to finally sell things. BUT here's my favorite wa... See more

Rated 2 out of 5 stars

Good platform, but customer support completely failed me. I usually like using Vinted, but their customer support totally failed me this time. I bought 3 bottles of oil that were fake and altered. I... See more

Rated 5 out of 5 stars

Trustworthy platform to buy and sell secondhand items. I have been using Vinted for 6 months and sold many babyclothes and even found cute new outfits for my quickly growing kids. Easy to use, with go... See more

Company details

  1. Online Marketplace
  2. Clothing Store
  3. Men's Clothing Store
  4. Used Clothing Store
  5. Vintage Clothing Store
  6. Women's Clothing Store

Written by the company

Vinted is een marktplaats met een diverse community die van tweedehands de eerste keuze wil maken. Miljoenen van onze leden in heel Europa verkopen en kopen er dagelijks hun tweedehands spullen. Verkoop zonder kosten en ontdek unieke artikelen van hoge kwaliteit – van mode en elektronica tot woondecoratie, accessoires voor huisdieren en nog veel meer.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.0

All reviews

(7,040)

1,777 reviews in the last 12 months

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Rated 1 out of 5 stars

THIEVES

0 protection for sellers. Courier treated the package like a rugby ball, parcel was sent inside a bubble envelope with extra foam protection inside, still arrived damaged.
Buyer agreed this was on the courier, but Vinted still took the easy way out and blamed it on the seller, left me without any compensation.
I've been robbed of a few € and left without a precious music collectible from the 90's that was destroyed in the process.
Bye for good, thieves!!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

nice and realistic site

nice and realistic site, easy to use and I like very much to empthy my clothing closet frompieces I never worn. Other people can be happy with the bunch I sell I overcame my shop addictive behaviour :-)

4 April 2026
Unprompted review
Rated 5 out of 5 stars

My go-to for vintage shopping

I’ve been using Vinted for a while now, and it’s honestly been a game-changer. The app is super user-friendly, making it easy to list items in minutes or filter through thousands of brands to find exactly what you're looking for.

2 March 2026
Unprompted review
Rated 3 out of 5 stars

Account wrongly suspended for counterfeit and multiple accounts (no evidence) – Username: archiveavenue1

Hello, this morning my account was suspended for alleged sale of counterfeit items and creation of multiple accounts.
I am a 5-star seller with an excellent track record, hundreds of successful sales and zero complaints from buyers. I have never sold counterfeit items and I have not been provided with any specific evidence regarding the items in question.
Regarding the multiple accounts: I only had a secondary profile years ago which I personally deleted; this was the only active account I was using. I have not created any other profiles.
I have already submitted an official appeal explaining everything and I am available to send any proof (detailed photos, receipts, etc.). I kindly request a review of my case because the suspension seems to be a mistake and I am losing the possibility to sell and withdraw my pending funds.
Thank you for your attention.
Username: archiveavenue1

1 April 2026
Unprompted review
Rated 4 out of 5 stars

My opinion about Vinted

It's the first time I am on Vinted and I've been quite pleased with this experience.
However I think the time to transfer the payment of a buyer is quite long.
Congratulations for your work!

1 April 2026
Unprompted review
Rated 1 out of 5 stars

Vinted denies access and steals

I earned money on my account and for some reason I can't access it anymore. Vinted is unwilling to help after reaching out 5 times. They stole from me.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with Vinted regarding a counterfeit item.

I purchased a product advertised as authentic (LEGO), but what I received was clearly **fake**: missing branding, no identification codes, and visibly different from the original.

I immediately reported the issue and provided evidence. The transaction was suspended and an investigation was opened. However, despite this, I was later instructed to **return the counterfeit item at my own expense** in order to receive a refund.

This is where the problem becomes serious.

Vinted’s own policy states that **counterfeit items should not be returned and should not be put back into circulation**. Yet, their support team gave me **contradictory instructions**, asking me to ship the item anyway.

So, on one hand they acknowledge the issue, and on the other hand they ask the buyer to handle and resend a fake product. This is inconsistent and unacceptable.

Customer support has been slow, repetitive, and unable to provide a clear and coherent solution. I had to repeat the same explanations multiple times without any real progress.

As a buyer, I expected protection and clarity in a situation involving counterfeit goods. Instead, I faced confusion, delays, and requests that do not align with their own rules.

Unless this situation is properly resolved, I will not use this platform again.

I strongly advise other users to be cautious when purchasing branded items and to be aware that resolving such issues may not be straightforward.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Vinted is a great platform!

Selling things is easy, I sell things here that I was not expecting to sell at all, things that just won't sell on other second hand sites go here on Vinted in a heartbeat!! I love it!

7 February 2026
Unprompted review
Rated 1 out of 5 stars

Extremely Unfair – Lost Money, Fake Items, No Support

I had a very bad experience with Vinted.

First, I bought 5 pairs of shoes on the platform, and all of them turned out to be fake. When I reported this, Vinted refused to refund or properly handle the situation.

Second, my account was suddenly removed without any clear explanation, even though I followed all the rules. There was no proper justification or real support to resolve it.

On top of that, I sold an iPhone 17 Pro Max that passed vinted verification process. Despite this, the transaction was cancelled, the buyer was refunded, even tho he makred receiving the the phone and didn't report anything, and because of canceling the transaction, the buyer kept the phone. I lost both my device and the money. This is completely unacceptable.

Overall, this platform failed me as both a seller and a buyer:

No protection for sellers
No action against counterfeit items
Poor customer support and very robotic, they don't read the cases at all
Unfair account bans

I strongly advise people to be very careful using Vinted, especially if you gonna sell something expensive, My experience resulted in significant financial loss with no resolution.

26 March 2026
Unprompted review

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