Vintage Woodworks Reviews 682

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

ordered a total of 12 feet of a four inch wide moulding for a home repair on a historic home. Couldnt find a matching moulding in home store (Lowes/Home Depot). Totaled out to around 50 dollars at che... See more

Company replied

Rated 1 out of 5 stars

We bought their Yella Wood porch board and received boards that were not milled properly. The tounge and groove is at all different depths causing boards that are higher and lower all over our po... See more

Company replied

Rated 1 out of 5 stars

Submitted an online order for a single wood post and was charged 21.99 for shipping plus $5 for "Special Packaging." Three days later got a call saying there would be additional $185 shipping charge.... See more

Company replied

Rated 1 out of 5 stars

Purchased a deck railing and associated materials. Shipping fee was calculated at checkout, with tax. I paid the full amount. I was thereafter called by VW and asked (extorted?) for "additional ship... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

www.vintagewoodworks.com Millwork & molding for porches & interiors in wood & PVC for sale directly to the public. Victorian & country gingerbread house trim, screen/storm doors, gable decor, brackets, & more! Online store. Free Online Porch Guide.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

682 reviews

5-star
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Rated 5 out of 5 stars

Absolutely Superb !

When my catalog supplier of turned spindles stopped making the part I need, a friend suggested Vintage as a custom supplier. Within 10 days, working from my sample, Oscar, the owner, quoted ran and delivered a 25pc run of PERECT copies whose grain and finish were even better than the original -- at a price actually competitive with the mass-produced item.

30 January 2019
Unprompted review
Rated 5 out of 5 stars

Beautiful work!

Beautiful work!! With definitely order from again.

30 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Melissa,

So good to hear that! Thanks for taking time to post your 5-star review.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Shipping was timely and product was as…

Shipping was timely and product was as advertised. Very pleased

30 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Jo,

When you're pleased we're pleased! Thanks for the 5-star review.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Everyone was very nice

Everyone was very nice and went out of their way to work with us.
The screen doors we purchased were perfect, and were delivered when Vintage said they would be.
I will use them again!

30 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Boris,

Fortunately for our company's future, we have many customers commenting they will order from us again. Nevertheless, we never tire of hearing that, as it tells us in no uncertain terms we're still doing a good job!

Thanks for your vote of confidence,

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

My review

Excellent products and good customer service. Will purchase again

30 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Charlie,

One of our favorite things is having customers say they will order again. Very nice of you to take time to let us know!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Chestnut countertop

I wanted a Chestnut countertop for my kitchen work area. Since I didn't have the cabinets installed,I was not able to give exact dimensions. I also wanted no finish, since I was unsure of what would look best. Vintage made a nice counter top oversized that I cut and finished with pure tung oil. We have had many compliments and we are extremely happy! I plan on having them make more things in the future.

30 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Kirby,

Wonderful to hear your project worked out so well! Thanks for the 5-star rating.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Had a delivery glitch---They jumped on it and came through

Had a glitch where a shipment was missing a length of special molding. I told them, and they immediately apologized, and promised to take care of it.

They delivered it to me within a week, faster than they had promised, so it did not hold anything up!

It wasn't a big order, but they jumped on it.

26 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi David,

We don't like to make mistakes, but when we do we want to correct them as quickly as possible.

Thanks for understanding and for the top 5-star review!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great Experience

Great Experience. I looked everywhere locally to by new hand rails for an old farm house and stumbled across your website. Great product, great service, great price. very happy customer.

24 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Danny,

After working hard to get everything just right for our customers it sure is great to get the occasional "pat on the back". Thanks for your "pat" and for the 5-star rating.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

No junk here!

Needed to replace a few rotted balusters. These where a perfect fit and of very high quality. Here you will get what you pay for. Sure the boxstores carry them at a lower price but were complete junk and did not match with what I had at all. So I sucked it up, paid the extra and do not regret it one bit.

24 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi James,

You make a very good point about getting what you pay for. Our goal is to provide value - not to compete for the dubious honor of lowest price! We work hard to keep our prices as low as possible, but will never sacrifice the quality we're known.

Thanks for the vote of confidence on our approach!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Product design and workmanship is excellent.

Product design and workmanship is excellent. Process of placing an order was slower than I wanted; but it's purpose, to ensure that all agree upon what is to be built and at what cost, was worth the delay. I reviewed their product against what I could get from the a bigger vintage wood working company, with a big online footprint, and found that Adams Architectural millwork offer superior design.

24 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Matthew,

Thanks for the 5-star review. Means a lot to all of us! Thanks also for pointing out that getting an order processed correctly is worth the final result.

The Folks at Vintage Woodworks

Rated 4 out of 5 stars

This was samples only

This was samples only, they were too small to get a feel for what I was trying to do.

24 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Arthur,

Thanks for letting us know. We will take a look at your previous sample order and see what we can do to help.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

All casing models and lengths arrived…

All casing models and lengths arrived as ordered. Packaging was sufficient to survive common carrier handling and fork lift damage. Customer service was prompt and responsive to my inquiries. Extra effort to reduce shipping costs was appreciated. Like this company and the people working there.

24 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Bryan,

It's heartwarming to read your comments. We work hard for our customers trust and satisfaction and really like knowing our efforts are appreciated!

Thanks for the top 5-star rating.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

They delivered exactly what I ordered…

They delivered exactly what I ordered and in a timely manner. I am quite pleased with both the quality of the product and speed of response.

23 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Robert,

We're happy to know you are pleased with your recent Vintage Woodworks order and our service. Makes us proud to get 5-star reviews like yours!

The Folks at Vintage Woodworks

Rated 3 out of 5 stars

Charged for samples

Charged for samples, product was overpriced, I asked for samples from another company, they sent all colors all styles all end mouldings and shipped to me for free.

23 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Mike,

Sorry to hear you were disappointed. Just to clarify, the $5.99 charge was for shipping the sample; the sample itself was free. If you don't feel that's fair feel free to ask for a refund of the $5.99 by email or phone.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Great experience very knowledgeable…

Great experience very knowledgeable customer service on my custom order

23 January 2019
Unprompted review
Vintage Woodworks logo

Reply from Vintage Woodworks

Hi Gary,

When you have a great experience ordering from us we know we're still doing our job, so thanks for the top 5-star review!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

They got me everything I needed

They got me everything I needed. Couldn't have been smoother.And I'm a real person. 510-909-2728 if you need to verify anything.

23 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Greg,

We're so happy to know your order went smoothly. Thanks for posting your phone number. That's a real "vote of confidence" for us.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Product is what I ordered and…

Product is what I ordered and expected...good job!!!!!!

23 January 2019
Unprompted review
Vintage Woodworks logo

Reply from Vintage Woodworks

Hi Edward,

Go good to hear your'e pleased with your order. Thanks for the encouragement.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Well made products

Well made products. Good packaging and delivery. Helpful staff answered questions about product dimensions before completing transaction.

23 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Frank,

"Helpful" is the only way we know to do business! Thanks for sharing your experience and for the 5-star review.

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Good quality product

Good quality product. It was exactly what i expected

23 January 2019
Unprompted review
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Reply from Vintage Woodworks

Hi Brian,

Thanks for taking time post a Review. Next time, we'll try to surprise you on the upside by being even better than expected!

The Folks at Vintage Woodworks

Rated 5 out of 5 stars

Item came quickly and was as described

23 January 2019
Unprompted review
Vintage Woodworks logo

Reply from Vintage Woodworks

Hi!

Wish we could always ship quickly, but with so many custom-length and handcrafted items, sometimes it will take a bit longer. However, there's no excuse for not describing our products properly. Glad we hit the nail on the head in describing your order.

The Folks at Vintage Woodworks

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