Vintage Wholesale Europe Reviews 

404
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company, noting reliable and smooth service throughout their orders. Customers frequently praise the incredibly friendly and helpful staff, alongside a wonderful selection of authentic vintage clothing. Many people also appreciate the fair prices, easy transactions, and the fact that most products arrive quickly and without any damage. Some reviewers were not happy with the overall quality of certain pieces, mentioning unexpected stains, small holes, or receiving items that appeared heavily worn. A few consumers additionally noted that specific deliveries did not match the original online descriptions or lived up to expectations.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting an excellent selection of vintage items and... See more

Staff

Clients share positive opinions on staff, frequently describing the workers as very helpful, welcoming, and... See more

Quality

Customers had ambiguous experiences with quality, reflecting mixed opinions across reviewers. While some... See more

Order

Customers consistently note positive experiences with order, highlighting fast shipping, careful packaging,... See more

Price

Consumers find prices to be very fair and well-balanced overall. Many people appreciate finding great pieces... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered from Vintage Wholesale Europe four times so far, with one large order still on its way. I decided to place that big order because my first three experiences were excellent. The quality o... See more

Rated 5 out of 5 stars

Dissapointed about my last order. I wasnt home, and UPS refused to leave my order at ups acces point. In app "shop" i was told to contact the supplier So i did. I was told that they have contacted UP... See more

Rated 5 out of 5 stars

I have ordered from VWE twice and I am very satisfied. The clothing arrived without any issues and the quality was excellent. I can only recommend them — their customer service is on another level.

Rated 5 out of 5 stars

I go to VWE at least once a month to handpick and I'm never disappointed. So many categories to choose from, always finding great pieces at great prices too! Plenty of branded and made in USA pieces a... See more


Company details

Written by the company

Welcome to Vintage Wholesale Europe! We are a leading wholesaler of vintage and second-hand clothes, supplying thousands of companies all over Europe, based just outside of Vienna, Austria. Being true experts in the field, we supply high quality stock such as branded, American, unbranded, y2k and much more to resellers, retailers and wholesalers looking for the best they can find. We are one of Europe’s most trusted Wholesaler and hope to have a positive impact in your vintage reselling journey.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

404 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(404)

164 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I’ve ordered 2x 25kg

I’ve ordered 2x 25kg. 50% branded 50% unbranded. But that’s not what I’ve received. I’ve asked for a return but still no reaction on order ORDER #10472

17 April 2025
Unprompted review
Vintage Wholesale Europe logo

Reply from Vintage Wholesale Europe

Dear customer,

I would like to kindly ask if you could update your review as previously discussed. We have now fully resolved the situation to your satisfaction and have also provided you with additional services beyond our obligations.

Therefore, I kindly request that you edit your review to accurately reflect the current situation. The original review no longer aligns with the circumstances, as the issue has been resolved.

Please let me know if there is anything further I can assist you with.

Best Regards,
Emmanuel - Resolutions Manager

Rated 5 out of 5 stars

I'm absolutely thrilled with my…

I'm absolutely thrilled with my purchase from this vintage wholesaler! The quality of the items is exceptional, and the packaging was beautifully done. I'll definitely be back for more!

27 February 2025
Unprompted review
Rated 1 out of 5 stars

No package/refund. AVOID

Been trying to receive my package/refund for over 2 months. Vague automated responses, ignoring messages, and they challenged my dispute on revolut for my refund, very shady business.

22 January 2025
Unprompted review
Vintage Wholesale Europe logo

Reply from Vintage Wholesale Europe

Hello,

Thank you for your feedback. After reviewing our records, we could not find any order under your name, and we currently have no open cases regarding undelivered packages or refund issues. Additionally, we do not use automated responses in our customer service. It's possible that you may have placed an order with a different company by mistake.

If you believe this is an error and you did order from us, please reach out to us directly with your order details so we can look into it and assist you properly.

Best regards,
Emmanuel
Resolutions Manager
Vintage Wholesale Europe

Rated 5 out of 5 stars

Carhartt jacket order and resolutions

I bought a mix of grade A, B, and C clothing during a sale event, including one standout item: a Carhartt jacket advertised as grade A. Unfortunately, the jacket turned out to be grade B and even after carefully hand-washing it three times, it still had several persistent stains, was discolored, and torn sleeves
I reached out to the company for a solution, but initially they responded by saying that because it's a "vintage" item, the condition falls under their definition of grade A. I didn’t find this explanation acceptable, as it doesn’t align with the quality one would reasonably expect.

In the end, the company offered me a partial refund of €25, which I’ve already received. Special thanks to Sebastián for his help and support throughout the process. This gesture shows that the company genuinely cares about customer satisfaction and will make things right when issues arise. I also appreciated the fast shipping. Overall, I would still recommend them. mistakes can happen and they attended me so

30 March 2025
Unprompted review
Rated 5 out of 5 stars

Worth a try

was there to try something new and didnt get disappointed. super friendly team, great experience and I found some great pieces. I will go there again soon!

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Great experience shopping at Vintage Wholesale Europe

I had a great experience shopping at Vintage Wholesale Europe! The quality of the clothes is amazing, and the customer service was super friendly and helpful. My order arrived quickly and in perfect shape. I’ll definitely shop here again for more stylish vintage pieces!

9 April 2025
Unprompted review
Rated 3 out of 5 stars

The worst wholesale order I’ve received…

The worst wholesale order I’ve received ever. The items were meant to be y2k and all I received were cheap items with no labels. The ones that did have labels were from primark and cider. I’m currently asking for a return but I will have to pay shipping costs for their mistake? I’d avoid this company

Update: the company did refund 50% of the order, hence updated rating, however I did also only receive 9/10 tops ordered.

5 April 2025
Unprompted review
Rated 4 out of 5 stars

Kick off bundle

Bought kickoff bundle from them, most grade A items, one or two grade B but overall happy with my purchase! Hopefully looking to double my money 👍

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptionally great customer service. Wow

The customer service here is not like something I have seen before. I ordered a 25kg Branded Mix and I wanted to return my order. I messaged them on instagram asking what to do, when i should’ve sent them an email. That is a mess up on my part. I got a reply when my 2 weeks of being able to return had already ended, which is understandable because businesses don’t check instagram every day. They agreed to return my order after the 2 weeks. I also had already sold an item so we agreed on a 10€ deduction, which is also a mess up on my part. They fixed my mistakes and am super grateful for that. They made a huge exception with me and it just shows that this is definitely a very trustworthy business. VERY good customer service. Would Recommend.🙏

23 March 2025
Unprompted review

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