Vintage Travel Reviews 

388
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the booking process for being exceptionally simple, straightforward, and easy to complete without any unnecessary fuss. Travelers consistently highlight the friendly, helpful, and professional staff who provide wonderful assistance and exceptional service throughout the entire trip. Some reviewers were happy with the comprehensive pre-departure information packs and detailed location guides provided in advance. People frequently appreciate the wonderful villa locations, beautiful properties, peaceful surroundings, and remarkably smooth travel arrangements organized for their holidays. Consumers note that everything is well organized, ensuring a relaxing getaway that meets all expectations.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, prompt communication, and... See more

Location

Customers consistently note positive experiences with location, highlighting stunning settings on the... See more

Holidays

Users describe positive interactions with holidays, highlighting relaxing getaways and exceptional service.... See more

Service

Reviewers mention positive feedback about service, highlighting a seamless and well-organised booking... See more

Booking process

People report high satisfaction with the booking process, describing it as straightforward and very easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No fuss booking with options for including flights, car hire etc. but no pressure to use those facilities. Brilliant clear website with clear and accurate descriptions of the villas. We have used them... See more

Company replied

Rated 5 out of 5 stars

Good website and very easy to book our accommodation - Can Fullos de na Torres in Mallorca. The villa was comfortable and situated in a nice, quiet location with a lovely pool and garden, including an... See more

Company replied

Rated 5 out of 5 stars

The booking experience is very easy. We liked the personal touch and VT made us feel valued as a customer. Amendments to the booking were easy and choice of hire car company really good value. Emai... See more

Company replied

Rated 5 out of 5 stars

Excellent company to deal with. Friendly and helpful staff. The villa we stayed at was amazing, lovely grounds,clean, plenty of space and excellent pool area. In the countryside but only 10minutes dri... See more

Company replied


Company details

  1. Vacation Rental
  2. Holiday Accommodation Service

Written by the company

Handpicked holiday villas with private pools. Idyllic destinations, expert knowledge and exceptional customer service from your independent villa holiday specialist. When you call us, you will speak directly to a member of our knowledgeable team. We will happily talk to you for as long as you like, passing on our 'insider knowledge' or tips to ensure you get the perfect property match. No rush, let's just make sure we find the property that's just right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

388 reviews

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4.9

All reviews

(388)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Another splendid and faultless holiday…

Another splendid and faultless holiday with Vintage Travel!
Son Monavi sits serenely in the hills and rolling countryside of southern Mallorca. The villa is spacious, stylish and extremely well equipped. The pool is clean and safe and the garden is very pretty. The owner is charming, but he speaks only Spanish. Visits to shops, restaurants, beaches and entertainment always necessitate a drive out. The villa may be too quiet and isolated for some, but if you seek tranquility and relish waking to a dawn chorus of nightingale, turtle dove and hoopoe song I cannot recommend it more highly.
Son Monavi should be near the top of the list for anyone seeking peace and relaxation.

4 May 2025
Unprompted review
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Reply from Vintage Travel

What a wonderful review! Many thanks for taking the time to leave your feedback.

Rated 5 out of 5 stars

Excellent local support from the in…

Excellent local support from the in country representative John Eley, recommending excursion and local Taverna options. He was available for questions 6 days a week which was very helpful.

15 May 2025
Unprompted review
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Reply from Vintage Travel

Thank you for your five star review, we will pass on your kind words to John Eley, always much appreciated.

Rated 5 out of 5 stars

We stayed at Villa San Francisco

We stayed at Villa San Francisco, Coves Novos, Menorca. The Villa was excellent, great location and super pool. Well equipped and thoroughly recommend. Some great places to visit all within about 30 mins.

26 April 2025
Unprompted review
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Reply from Vintage Travel

Many thanks for your review, we're so pleased you enjoyed Villa San Francisco.

Rated 5 out of 5 stars

Fab villa and great service from Vintage

I work in travel but had never done a villa holiday. I booked a Vintage Travel villa in Mallorca for a week for two families sharing over Easter. The villa was brilliant (even though its one of their cheaper options so I wasn't sure what to expect). Vintage were very responsive to questions. Their info packs have everything you need to know, too. When we had a minor issue with a noise from pool heater, I messaged Julie, the local rep, at 7pm and there was some to fix at at 9.30am. Will definitely book a villa holiday again with Vintage Travel.

19 April 2025
Unprompted review
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Reply from Vintage Travel

Thank you for your review and feedback, great to hear from a fellow travel industry colleague! We hope you enjoyed your villa experience.

Rated 5 out of 5 stars

Fantastic as always

I’ve used Vintage Travel for a few years now and they never disappoint. Another great holiday in CanPep Pollença. The team in Vintage really make it so easy , they are so helpful even resending their always excellent driving instructions while we were picking up the car ( I’d forgotten to print them !). If only every travel company was like Vintage :)

19 April 2025
Unprompted review
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Reply from Vintage Travel

Thank you for your lovely feedback, very much appreciated by us all.

Rated 1 out of 5 stars

Accommodation withdrawn 9 months after booking

I booked a large villa with Vintage travel, booking in May 2024 for a holiday in September 2025. This week I was emailed to say the villa I had booked was no longer available. This leaves me having to find an alternative when most of the villas I would have chosen are now fully booked.
I appreciate that the company acted within their terms and conditions; however having already paid more than £2400, being offered alternative accommodation which did not meet our requirements, with no suggestion of a goodwill gesture to reflect the unsatisfactory position in which they had put me was less than I felt they should have done in the circumstances.
I have chosen to book elsewhere and the company have promptly refunded me but the absence of any attempt to offer other compensation for letting us down so badly means we will not book with them again.

20 February 2025
Unprompted review
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Reply from Vintage Travel

Thank you for sharing your feedback. As discussed with you directly, we were very sorry that due to unexpected circumstances beyond our control the house you booked has been withdrawn from our collection. We understand the disappointment and inconvenience this caused and regret that the alternative properties and options offered were not acceptable to you. We value your business and regret that you were left disappointed and would welcome the opportunity to discuss your experience in detail to see how we can improve our service. Please contact our customer relations team directly who would be happy to help.

Rated 5 out of 5 stars

We had a fantastic time in Crete and…

We had a fantastic time in Crete and the Villa was splendid and better than even the pictures show. The owners were also lovely, friendly and helpful.

22 October 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your review, it's great to hear your feedback & we're delighted you had a fantastic holiday to Crete.

Rated 5 out of 5 stars

Really helpful on the phone with a last…

Really helpful on the phone with a last minute booking, including car rental options. Villa lovely and local rep gave great advice and ideas. Have used Vintage a few times and always my first look when planning a holiday.

1 November 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your great feedback and five star review, we really appreciate it.

Rated 5 out of 5 stars

Would Use Again

The villa was superb, near El Gastor, Andalucia. Had beautiful pool and views were outstanding. The local rep was friendly and very knowledgable. Communication before and info provided on arrival were excellent.
A minor improvement we could suggest.....maybe some books or games in the villa?
Would definitely book via Vintage again.

11 October 2024
Unprompted review
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Reply from Vintage Travel

Thank you very much for your five star review, we appreciate your comments and suggestion for improvement, always most welcome. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great company

Great villa in good location. All very clean and when we had a small problem the local rep responded immediately. Vintage are easy to deal with and provided lots of info.

14 September 2024
Unprompted review
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Reply from Vintage Travel

Many thanks, we really appreciate your feedback and five star review.

Rated 5 out of 5 stars

An excellent week in Casa Irene in…

An excellent week in Casa Irene in Andalusia. We couldn't fault its position, cleanliness, and equipment.
Everything was as expected.

4 October 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your five star review and feedback, we hope you had a wonderful holiday to Andalucía.

Rated 5 out of 5 stars

First Timer- All Good

Never used Vintage Travel before but had read good reviews online and I have to admit we weren't disappointed.

The first impression was that this was almost like going back to a travel agent to book a holiday, albeit via the internet - a very personal service!

Close to our departure date we were sent loads of information in PDF format, as well as a very comprehensive description on how to reach our villa - El Hoyillo in Andalucia.

The villa was as described and the local contact, Georgina, was very helpful throughout our stay (14 nights) - even though we chose not to meet her in person we kept in contact via WhatsApp.

Overall I am happy to recommend Vintage Travel to others.

21 September 2024
Unprompted review
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Reply from Vintage Travel

Thank you very much for your review and your feedback as a first time guest with us, we are delighted you enjoyed your experience with us and hope to welcome you back again soon.

Rated 5 out of 5 stars

Excellent Pollenca villa

Great villa, great location. Villa was in excellent condition and very well equipped (something other villa companies are not always great at). The local Vintage rep was very much on hand if we needed her (but didn’t) and the communication from the company before, during and after was first rate.

5 October 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your five star review and your comments. We hope you had a wonderful holiday to Mallorca.

Rated 5 out of 5 stars

Personal Travel Company

Great to have what feels like a personalised service from a travel
company, both in the UK and local rep when we were in holiday.

5 October 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for taking the time to leave us a 5 star review, we are delighted to hear your feedback and will always work hard to make your holiday as personal to you as possible.

Rated 5 out of 5 stars

We had a great holiday with Vintage…

We had a great holiday with Vintage Travel. Lovely Villa Anna near Chania - spacious, beautiful views, brilliant pool. And John to help us through any problems and steer us to the best places to see. Highly recommend.

22 October 2024
Unprompted review
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Reply from Vintage Travel

Thank you your five star review. Lovely to hear your feedback and much appreciated.

Rated 5 out of 5 stars

A breath of fresh air

A breath of fresh air! From the start of the booking to flying home, we have nothing but praise for this company. The team were efficient, the process straight forward and their villa was as described and properly equipped. The local rep, Wendy was a lovely lady and very knowledgeable of the destination. TAKE NOTE VILLA PLUS… this is how to run a villa booking company. Had an appalling experience with Villa Plus last year….. they just don’t care!

5 October 2024
Unprompted review
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Reply from Vintage Travel

Thank you so much for your five star review and your feedback, both are very much appreciated by the whole team. We hope to welcome you back again soon.

Rated 5 out of 5 stars

Stayed at Villa Leonie in Fiskardo…

Stayed at Villa Leonie in Fiskardo which was in a great location on the edge of town and a few minutes walk to the waterfront. Villa was spotless, well equipped with a pool and great views from the balcony. Vintage Travel head office staff were excellent and responsive and local rep, Linda, was a big help with recommendations, restaurant and hire car bookings. Highly recommended.

26 September 2024
Unprompted review
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Reply from Vintage Travel

Many thanks for your five star review, we hope you had a fantastic holiday exploring Fiscardo and Kefalonia.

Rated 5 out of 5 stars

Pollenca, Majorca villa

Super communication and a simple booking service from Vintage Travel. From the get go they have been very proactive and responsive.
Villa was exactly as advertised. Great family accommodation and a lovely pool and garden area.
Locally, the Vintage Travel rep, Wendy, was on hand and available when we needed her. She sorted out the couple of issues we had promptly and professionally, and her knowledge of the local area was a real help.

14 September 2024
Unprompted review
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Reply from Vintage Travel

Thank you for your review and feedback, that's great to hear. We hope to welcome you back in the near future.

Rated 5 out of 5 stars

Fab Villa in Chania, Crete.

Vintage Travel is a professional travel agency. They help their clients, with knowledgeable advice, to chose villas that are suitable for their requirements. With their help we chose a beautiful villa in Crete for our 2024 Summer holiday. We were very pleased with the villa we selected which suited perfectly our family group. The villa was in immaculate condition and in a stunning location. The travel rep recommended lovely places to visit and restaurants to eat at. He was always available to help and even booked taxis for us. Vintage Travel will be our first choice for a villa next year.

9 September 2024
Unprompted review
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Reply from Vintage Travel

Thank you, that's wonderful to hear! We hope you had a fantastic holiday to Crete.

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